InspiAIR Inc. Reviews 

603
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. People consistently describe the team as incredibly welcoming, friendly, and genuinely dedicated to providing outstanding support during every single visit. Reviewers often share that staff members take extra time to explain products thoroughly and answer all concerns with great patience. Some people also felt that getting started with the required therapy equipment is remarkably quick, smooth, and completely stress-free. Consumers truly appreciate receiving expert medical advice and tailored product recommendations without ever feeling any pressure to make unnecessary purchases. Visitors frequently mention how comfortable and relaxed they feel throughout their appointments thanks to the reassuring environment.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their welcoming attitude, friendliness, and... See more

Service

Consumers find service to be positive, highlighting professional support and knowledgeable staff who take the... See more

Customer service

People report positive experiences with customer service, noting that representatives are helpful,... See more

Product

Customers had positive experiences with product, expressing great satisfaction with the reliable equipment... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising staff for providing detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at InspiAir Belleville is absolutely amazing! They showed nothing but kindess from the moment I entered the building. As someone who has been struggling to sleep for months, I have felt defea... See more

Rated 5 out of 5 stars

The staff are so welcoming and friendly. Tamara - Sharon & Jackie make the whole experience relaxed and comfortable. They were able to answer all my questions with confidence and obviously know... See more

Rated 5 out of 5 stars

Lee was extremely knowledgeable, attentive, and patient. He answered all of my questions, addressed all my concerns and ensured I knew how to operate the equipment before I left my appointment. Jennif... See more

Rated 5 out of 5 stars

The lady at the desk offered help immediately and was very knowledgeable about the products. She took her time in explaining the benefits of everything. Although I went in with the intent of purchasin... See more


Company details

  1. Medical Supply Store

Written by the company

We are a locally owned and operated respiratory home care company dedicated to helping you breathe easier and sleep well. Whether you need home oxygen therapy, treatment for sleep apnea or, if you are a patient or referring physician, our goal is to always provide you with outstanding professional, prompt and courteous service. InspiAIR is licensed by the Ontario Ministry of Health to provide home respiratory care under the Home Oxygen Program (HOP) and the Assistive Devices Program (ADP). Our main services are home oxygen therapy initiation and follow-up and PAP therapy initiation and follow-up. We also carry a variety of PAP therapy supplies and accessories from all major manufacturers. For referring physicians home oxygen assessments, overnight oximetry testing and PAP therapy download reports are available via referral and on request. At InspiAIR we believe that the need to be on oxygen doesn’t have to set limits on your lifestyle. We’ve set out to provide the best portable oxygen concentrators (POCs) on the market to give patients the confidence that they’ll have a 24/7 oxygen supply while at home or away. We use the latest technology available to deliver prescribed therapies however our best service is always provided live and in person. We are available 7 days a week. Call 1-866-626-8697 today to arrange a courtesy consultation to discuss your specific therapy needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

603 reviews

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5.0

All reviews

(603)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

InspirAir Newmarket is wonderful

InspirAir Newmarket is wonderful; the staff are all upbeat and very easy to talk to. Any questions are answered in language you can understand, and one phone call is all it takes to have a new supply of accessories delivered to your door by the next day at the latest. My oxygen concentrator had a problem; it was simply replaced (with a new, improved one) the next day.
I recently had to add a CPAP machine at my doctor's recommendation. Dr. sent them the prescription and they got in touch with me to make an appointment the next day. When I went in, my appointment was unhurried, the whole process was explained to me in detail and all my questions were answered in detail.
I would highly recommend InspirAir to anyone.

October 21, 2026
Unprompted review
Rated 5 out of 5 stars

***5 STARS***

***5 STARS***

I was dealing with the "other guys" and was delayed almost 2 weeks without a call back on the status of my unit, I was told to send in my prescription in so they can "start the process" which I did (a week prior) and they still wasted my time on a Saturday appointment that was supposed to be 1.5 hours ended up being only 10 minutes, because they 'didn't have it in stock" they promised a return call by the following Monday, but I never heard back, so that when I decided to make a call into the InspiAir team in Newmarket and I spoke with Mary, who in turn made an appointment for me to meet up with Michelle in the Newmarket branch that same afternoon!  It was like night and day, from dealing with the "other guys down the street"

I showed up a few minutes early and Michelle greeted me into the consult area as she was cleaning and disinfecting the office anticipating my arrival, I was prescribed a Bipap unit, so she had informed that that I would be meeting with Parthi, who came in within a few minutes and was very pleasant and well mannered.

Parthi, was great ( and they had my unit in stock!) his knowledge was 10/10 as he went on to show me how the machine works, the difference of each unit, bipap, cpap etc. And the reason why I was receiving the unit that was prescribed to me.

He showed me how to program the unit and download the relevant App to sync all of my information together, Parthi even made me try on an assortment of masks to decide which one I would take home with me, he informed me every step of the way and even offered his personal cell number if I ever had any questions, who does that!

I received my "first badge" from last night, and I have to tell you, that little bit, the 4.41 hours that had the mask on, I already feel a difference, so thank you, Parthi, Michele and Mary, and to the entire InspiAir Newmarket team, cheers to you and cheers to healthy sleeping!

Tony Patania ,

October 21, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent Experience


⭐⭐⭐⭐⭐ Excellent Experience

I recently had the opportunity to meet with Jonathan Gerrior in Washago, Ontario, and found it to be an extremely informative and valuable meeting. Jonathan was professional, knowledgeable, and took the time to clearly explain everything while answering all of my questions. His expertise and willingness to share information made the discussion both productive and easy to understand.

I appreciated his honest approach and attention to detail. I left the meeting feeling much better informed and confident about my next steps. I would highly recommend Jonathan to anyone looking for knowledgeable guidance and professional service.

Thank you, Jonathan, for an excellent and informative meeting. Tony Hunter

October 16, 2026
Unprompted review
Rated 5 out of 5 stars

Pam RN is fantastic

Pam RN is fantastic. She explains in a manner in which makes sense to me and answers all my questions in a professional manner showing her expertise. I highly recommend N Resp.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent staff

Excellent staff! Knowledgeable, informative with great customer service. Had time to explain everything and offered backup services. Strongly recommend!

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

First time user

I was a little nervous about the unknown, but once we arrived, Cathy walked me through every step of using the machine and explained what to expect. Everything was explained so clearly, which put me at ease and made me feel confident about using the machine.

My first night was a success! 😊 I’m so grateful for Cathy’s patience and guidance. It made all the difference!

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Mary and Giovana are very knowledgeable ladies whose mission is to make sure that everything fits and functions as it should. The quality of the product speaks for itself, so there is no need to pressure a sale. After the first couple of days of use they both followed up with me and offered tips as well as ongoing support. Great experience and highly recommend this business.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

A most excellent experience.

I walked in last Thursday and came home today (following Tuesday) with everything I need to start tonight. Information I was given was very comprehensive and easy to understand. Alecia is kind and patient. A most excellent experience.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly and knowledgeable

Very friendly and knowledgeable! Answered all my questions and helped me set up the myair app for the products I purchased! Definitely recommend... Plus the sleep study clinic is in the same building which is convenient ☺️

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Love this company

Love this company. They have been so helpful and responsive. The team is amazing and always a pleasure to deal with. Happy with the support we receive from InspiAir and their team. Keep up the great work!

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

Very knowledgeable and prepared for my appointment. Made the selection of equipment easy and provided details on what documentation to provide my health insurance provider. Great experience!

August 4, 2026
Unprompted review

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