Inspire Home Automation Reviews 

I have been dealing with Inspire now for the last 4 months after having an HMO Gas bill for £450 in one I had to look for alternatives to have control of the heating.

I got in contact with Georgina which I have to say has been just effectless to deal with.

Georgina has been able to advise me of what thermostats and how many thermostats for each HMO for the best efficiency. This has resulted in my bills in one HMO started to level out with a 50% degree in the gas bill and a decrease in gas usage for the hating in other HMO's

If you considering investing in inspire automation I would highly recommend diving into it even if you have an existing HMO portfolio. I would book a call with Georgina and get the best advice for your properties moving forward.

I would like to thank Georgina especially for all the help and the consistent advice on placement just amazing service all around.

I was impressed previously by the knowledge and helpfulness of all Inspireautomation folk I have talked to when purchases a thermostat previously. My recent, second purchase has re-inforced my view that as well as good products Inspireautomation should consider teaching/selling customer support and care courses to other companies.
Very please with purchases doing exactly what we required.

Excellent service, excellent product.
Got 4 landlord units now, letting me monitor these houses remotely. Means I can often sort heating problems at the houses without having to physically visit. Got a call checking I’d ordered the correct unit when I accidentally ordered a non-landlord unit prior to dispatch, great time saver!
Easy to get through to knowledgable tech support if have any tech issues, they’ve even modified some of their software to take on board some specific requests I made.

Great British company. Customer service goes above and beyond. I will be using the landlord thermostat on future lets.

I knew absolutely nothing about internet controlled thermostats, and needed to get the unit transferred from a previous letting agent and up and running as the heating had gone off in my property and the vulnerable tenants were feeling the cold. Their tech support person Amy-Louise was fabulous! She quickly understood my situation and gave clear instructions on what I had to do to get the unit transferred, including calling me at a pre-arranged time to go over instructions in more detail. She then emailed my videos that showed my how to set up my unit, and when I ran into problems, she was on hand again to quickly sort them out, The unit is now working and the heating has come on, so my tenants are happy. This is the best customer service I have got from chat EVER! Thanks so much Amy!

Good customer service - next day delivery, and called to check address was correct. Landlord thermostat was straightforward to install (by my electrician) and works as advertised. The web site and app for controlling the thermostat are well designed and provide a good feature set. Have bought three more for other properties.

Great product. I have Inspire thermostats in all of my properties and they are superb for remote control

Outstanding customer service, on every set up I do I have been able to get assistance there and then on the live chat or phone and nothing is ever too much trouble, they really do go above and beyond.

The product itself is the best we have come across and we have them in all of our student houses, the app is so easy to use as well!
Can't thank the team enough for their support and help so far and we look forward to continuing to work with them.

Very helpful Technical support on phone and parcel arrived quickly as promised. This was a replacement for an old system which had packed up. One small gripe - the wiring instructions differed between physical unit and written instructions.

Great customer service and willing to cater for customers needs. Will definitely be using home inspire again!!

Certain features are great, but the calendar feature is extremely limited to certain formats of ical feed. Do not assume that your Channel manager is compatible with the heating receiver.

Great product and lovely experience for me. It allows you to have remote access and control of the heating system for your property. Training provided makes it easy to set heating schedule times to turn the heating off/on.

After waiting too long I finally got inspire units set up in all my HMOs. Feels fantastic to have visibility of my heating/hot water and enables me to look after my tenants well but without them having the heating on 24/7 even in the summer! The service from Inspire is amazing. So refreshing to get through to real people easily. Especially when I needed a bit of handholding to get everything connected

Amazing customer service!

We have been purchasing thermostats from Inspire Home Automation for the past 2 years and they have been fantastic. They are always there when we have any questions, queries and requests. They are so helpful and always deliver on time. Can't fault them.

Great product and even greater support from Georgina.
This product is perfect for our new serviced offices.

As a heating engineer and HMO landlord, I love the inspire thermostat range. The flexibility to limit max temperature and to remove certain functions is exactly what a landlord needs. Easy to install and nice looking products are exactly what installers want.

Further to my initial bad review i posted BEFORE purchase i can now confirm that service has been excellent specifically from Amy who has made the system a pleasure to now own. All the problems encountered were all in the pre-purchase stage as sales staff failed to respond and it took me over two weeks to actually place the order. Now i am glad i was patient as the system and after sales are second to none and again praise to Amy who needs a big gold star and recognition from the company of her outstanding customer support.

We had a small problem with the boost on our hot water .emailed inspire and they sorted it out quickly and remotely so was all done from there end and we didn’t have to do anything our end .great service and we really like our inspire system.