Was seamless but receiving the funds before swap took a bit long, at some point I felt like I sent to the wrong address, I had to confirm multiple times
Company replied
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See what reviewers are saying
Customer service was quite good. Sometimes I had to message twice but I'm sure there could be lots of complains if one of their liquidity partners goes down which isn't necessarily their fault- just k... See more
Company replied
Have used InstaSwap via SwapZone a good number of times, with no issues at all. Recently I made a swap, and my transaction got held up so didn't arrive within the allotted time. I contacted supp... See more
Company replied
Summary of transaction as displayed on their site: Transaction Id: # TTSUXGH6 Your Transaction has been Completed! You Gave : 0.1 ETH You Will Get : 0.884 AAVE I only received 0.744 AAV... See more
Company replied
Company details
- Currency Exchange Service
- Alternative Financial Service
- Cryptocurrency Service
- Non-Bank Financial Service
- Software Company
Written by the company
InstaSwap is an instant crypto exchange built on decentralized infrastructure. Swap, trade spot, and trade perpetuals across 17 blockchains!
Contact info
You should know
4.8
Excellent
399 reviews
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It was fast and swift tho the swapping…
It was fast and swift tho the swapping speed was kinda slow
March 3, 2026
Unprompted review
Reply from InstaSwap
Dear Flash,
Thank you for your honest review!
We constantly work towards improving our service!
Our hope is to see you around soon enough!
Best Regards
InstaSwap Help Team
Was seamless but receiving the funds…
Was seamless but receiving the funds before swap took a bit long, at some point I felt like I sent to the wrong address, I had to confirm multiple times
March 2, 2026
Unprompted review
Reply from InstaSwap
Dear GreX,
Thank you for your feedback! We're glad to hear the swap process felt seamless overall. We understand how waiting for funds can be stressful, especially when it takes longer than expected. Please know that confirmations can sometimes take a bit more time depending on network conditions, but your security is always our top priority.
Best Regards
InstaSwap Help Team
Instaswap is the best
Instaswap is the best
Great UI graphics and the speed in transaction is awesome
March 2, 2026
Unprompted review
Reply from InstaSwap
Dear Armor,
Thank you for your honest review!
We hope to see you around soon enough!
Best Regards
InstaSwap Help Team
Amazing Feature: No Wallet Connect Needed
Personally I really liked the "No Wallet Connect" feature.
Another layer of security for our funds to be honest.
February 27, 2026
Unprompted review
Reply from InstaSwap
Dear Surviving In Crypto,
Thanks for your review!
We hope to see you around our platform again!
Best Regards
InstaSwap Help Team
Fast swap in seconds and no kyc needed.
Fast swap in seconds and no kyc needed.
I made monero to usdc without any issue. i recommend it
February 12, 2026
Unprompted review
Reply from InstaSwap
Dear Stormi,
It is a pleasure to have you!
Thank you for your kind review!
Kind Regards
InstaSwap Help Team
My first experience using a DEX was…
My first experience using a DEX was fantastic! The platform was intuitive, transactions were smooth, and I loved the control over my funds. Definitely a 5-star experience, and I’m excited to use it again!
May 18, 2025
Unprompted review
Reply from InstaSwap
Dear Giannis,
Thanks for sharing your experience!
See you around!
Kind Regards
InstaSwap Help Team
What a fantastic experience
What a fantastic experience! I was a little hesitant initially, but I'm definitely coming back for more!
May 17, 2025
Unprompted review
Reply from InstaSwap
Hey Georgios,
Thanks for sharing your experience!
We hope to see you around!
Kind Regards
InstaSwap Help Team
Very satisfied with the new service…
Very satisfied with the new service InstaSwap DEX offers. Amazing work!
May 12, 2025
Unprompted review
Reply from InstaSwap
Dear Xampos,
We are more than pleased to hear about your experience!
Kind Regards
InstaSwap Help Team
I did two transactions and both were…
I did two transactions and both were processed smoothly! Will prefer it again.
May 10, 2025
Unprompted review
Reply from InstaSwap
Hey Elias,
Thanks for sharing your experience!
We hope to see you again soon!
Kind Regards
InstaSwap Help Team
Swapped eth base network to eth with no…
Swapped eth base network to eth with no bridge small fees and executed almost in a minute
April 15, 2025
Unprompted review
Reply from InstaSwap
Dear Daniel,
Thank you for using our services!
We are proud to offer unparallel DEX swaps without any bridges!
Kind Regards
InstaSwap Help Team
Recently swapped SOL to BTC
Recently swapped SOL to BTC! It took like 25 minutes but everything went smooth! I will use it again.
April 16, 2025
Unprompted review
Reply from InstaSwap
Dear Δημητρης,
Thank you for using our services!
We would love to see you around!
Kind Regards
InstaSwap Help Team
Unparallel experience swapping BTC to…
Unparallel experience swapping BTC to USDT! I definitely recommend it!
April 17, 2025
Unprompted review
Reply from InstaSwap
Dear Thomas,
Thanks for sharing your DEX experience with us!
Kind Regards
InstaSwap Help Team
Nice Walletless Experience
I loved using walletless swaps, it made everything super simple with no wallet hassles. The process was smooth, and the support team was friendly and quick to help. Highly recommend!
April 8, 2025
Unprompted review
Reply from InstaSwap
Dear Click Y,
Thank you for using our services!
Your opinion matters a lot to us!
Kind Regards
InstaSwap Help Team
Transaction failed despite enough…
Edit: BEWARE! Real InstaSwap.io went out of business - now I lost my funds to scammers, phishing site instaswap.net.
July 29, 2023
Unprompted review
Reply from InstaSwap
Dear Customer,
Thank you for sharing your experience and the important clarification in your review. We are deeply sorry to hear about the loss of your funds and appreciate you highlighting the issue with the phishing site instaswap.net.
To clarify, InstaSwap.io ceased operations in Q1 2022 following the bankruptcy of its Greece-based parent company. In Q4 2024, InstaSwap.com acquired the domain and launched a new decentralized exchange (DEX) under completely new management and ownership, unrelated to the previous entity. It appears your transaction may have occurred on a fraudulent website, such as instaswap.net, which is not affiliated with our platform.
We strongly recommend reporting this incident to the relevant authorities, and we are happy to assist with any information needed for their investigation. To better understand your situation and provide further assistance, please share any details, such as the URL used or transaction records, by contacting us at support@instaswap.com.
We are committed to operating transparently and protecting our users from such fraudulent activities. Thank you for raising awareness, and we sincerely apologize for any confusion caused.
Best Regards,
The InstaSwap Team
What a fantastic exchange experience!
What a fantastic exchange experience and excellent support. Thank you.
March 1, 2023
Unprompted review
Reply from InstaSwap
Dear Customer,
Thank you for your kind words! We're thrilled to hear about your fantastic experience with InstaSwap and appreciate your praise for our support team.
Make sure to try our newest version of the app, the DEX swap service.
We look forward to serving you again!
Best Regards,
The InstaSwap Team
I normally use another exchange
I normally use another exchange, but it wasn't accepting my currency pair. I tried Instaswap & it worked perfectly fine. Would use again if my primary changer isn't working.
February 13, 2023
Unprompted review
Reply from InstaSwap
Dear Customer,
Thank you for your kind words! We're thrilled to hear about your fantastic experience with InstaSwap and appreciate your praise for our support team.
Make sure to try our newest version of the app, the DEX swap service.
We look forward to serving you again!
Best Regards,
The InstaSwap Team
instaswap is great
instaswap is great! What sets them apart is the great customer support they provide! I recently made a transaction where I forgot to provide some extra info. I thought the tokens were lost, but after they contacted their liquidity provider, I was able to retrieve them! What I also really like is that they always get back to me quickly with any updates they have.
February 12, 2023
Unprompted review
Reply from InstaSwap
Dear Customer,
Thank you for your glowing review! We're delighted to hear that you had a great experience with InstaSwap and that our customer support team could assist you in retrieving your tokens.
Our commitment to prompt communication and effective solutions is at the heart of what we do, and we’re thrilled to know it made a difference for you. Make sure to try our newest version of our platform, the DEX App.
We look forward to continuing to provide you with excellent service!
Best Regards,
The InstaSwap Team
Recommended for newcomers
Easy, fast, reliable! Recommending it to newbies!
May 18, 2022
Unprompted review
Reply from InstaSwap
Dear Kostas,
Thank you for using our services!
We hope to see you around soon enough!
Kind Regards
InstaSwap Team
The most convenient way that you can…
The most convenient way that you can swap currencies. I use zelcore, for storing funds and InstaSwap to quickswap my crypto! 5 Stars for the speed and rate!
May 17, 2022
Unprompted review
Reply from InstaSwap
Dear KateAz,
Your opinion matters to us.
Thank you for your great review!
Kind Regards
InstaSwap Team
Had a transaction stuck through a…
Had a transaction stuck through a different ETH network. InstaSwap’s team managed to resolve it rapidly and provide me with my funds. Definitely a 5 star for their customer support!
May 8, 2022
Unprompted review
Reply from InstaSwap
Dear Mariya,
Thank you for using our services!
Our support and technical department are always available to assist you!
Kind Regards
InstaSwap Team
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