Was seamless but receiving the funds before swap took a bit long, at some point I felt like I sent to the wrong address, I had to confirm multiple times
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Was seamless but receiving the funds before swap took a bit long, at some point I felt like I sent to the wrong address, I had to confirm multiple times
Company replied
Customer service was quite good. Sometimes I had to message twice but I'm sure there could be lots of complains if one of their liquidity partners goes down which isn't necessarily their fault- just k... See more
Company replied
Have used InstaSwap via SwapZone a good number of times, with no issues at all. Recently I made a swap, and my transaction got held up so didn't arrive within the allotted time. I contacted supp... See more
Company replied
Summary of transaction as displayed on their site: Transaction Id: # TTSUXGH6 Your Transaction has been Completed! You Gave : 0.1 ETH You Will Get : 0.884 AAVE I only received 0.744 AAV... See more
Company replied
InstaSwap is an instant crypto exchange built on decentralized infrastructure. Swap, trade spot, and trade perpetuals across 17 blockchains!
Everything goes on smoothly during the transaction but I can't see my transaction fee. Continue the good work.
Thank you

Reply from InstaSwap
Transaction charge seems little high, few times delayed more than one hour, customer care services are good.

Reply from InstaSwap
Best experience very fast transaction Andrew very supportive and best service loved it

Reply from InstaSwap
Good experience. Quick responses from the support team.

Reply from InstaSwap
I had a delayed transfer experience however it was not the fault of Instaswap. What extremely delighted me was that Instaswap was willing to solve the issue from their side and was very responsive to my comments.
I have used the service again and the speed was excellent at this time. I can recommend their service because of their reliable respond to customers which shows that's they are committed and care to provide a good service.

Reply from InstaSwap
Wonderful service, i am very thankfull all team those who create this wonderful website....

Reply from InstaSwap
Great service, low fees and very fast trades. I am extremely happy with instaswap and can only recommend it.

Reply from InstaSwap
This was my second transaction after my first transaction was perfect! The transaction failed and I did not receive an immediate refund. I created a ticket, and then sent an email to the support staff. Within 2 minutes the fund completed the transfer and I had a response from the support team explaining that it had failed was due to an excessive amount of time for the btc to transfer to the exchange. In the end, I was not only confident, but truly trust INSTASWAP for all my alt coin exchanges! Try them out, I highly recommend them! 👍

Reply from InstaSwap
I have received best service from InstaSwap.
Especially the instant support of the team when its needed..

Reply from InstaSwap
fast and accurate transactions of crypto, easy to use.

Reply from InstaSwap
It was good quick transfer app, i love it.

Reply from InstaSwap
It's a user friendly platform. Hassle free & prompt delivery. Very good appreciated support system.

Reply from InstaSwap
So I decided to give Instaswap a chance because their process looked super easier compared to the other options I was looking at and their fees were also better. Everything went smoothly up until the new currency had a failed transaction to my wallet. I panicked thinking "I'm screwed", so I emailed them also thinking I was going to get a reply days later if not at all. But to my surprise, they replied almost instantly and resent the currency ASAP, and the rest was history. Due to the nature of the currency I was swapping the wallet had to be actively open so that was my fault. If It wasn't for my stupidity, the whole process would have taken about 15mins. Long story short; Fees-good, customer service-awesome, ease of use-awesome, speed-great.

Reply from InstaSwap

Reply from InstaSwap
I am happy with the service I got from Instaswap since it was the first time I didn't know how to send the exact BTC so I sent it a different amount and that led to some confusion.
After raising the ticket with the entire information asked for we were asked to give two more details that's the reason I have given for stars only as I had to write again with the two additional details sought for.
My suggestion is that for raising a ticket you should include these two details also so that it in one go automatically, after submitting all details during raising the ticket only, the issue gets resolved.
The additional info ask for later wasn't stated anywhere at the time of raising the ticket.
Thank you.

Reply from InstaSwap
I had to make a quick swap for another crypto and the process was fast and easy. It took a little long due to the fact that I used Bitcoin. I would advise XRP or something that transfers fast if possible.

Reply from InstaSwap
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.