I had a short deadline for sourcing PIR insulation board - so after leaving a message on their WhatsApp system late at night, I had a positive, helpful reply first thing in the morning from Insulation... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good communications, good pricing, wide range of products available and products delivered well packaged and quickly.
I searched for companies to buy multi finish plaster during this difficult time. Drew a blank....except for InsualtionBee !! From day one Ewelina was helpful, positive and always answered the phone.... See more
Company replied
⭐️⭐️⭐️⭐️⭐️I recently purchased some products and I’m satisfied with both the product and the service. Professional and client oriented approach which I value the most. The customer service team was ve... See more
Company replied
Company details
- Insulation Materials Store
- Building Materials Market
- Building Materials Store
- Building Materials Supplier
- Insulation Contractor
- Insulator Supplier
Written by the company
Insulationbee is an online retailer of insulation, dry-lining, construction accessories, fire protection, fixings, plasterboards, insulated plasterboards and wet room products. Our range is extensive, offering general thermal insulation and loft roll, to more specialised products including acoustic insulation and door canopies! Based in Manchester we offer a nationwide delivery service to home, office or site (see our FAQ’s for delivery therms). Supplying major brands such as Celotex, Recticel, British Gypsum, Kingspan, Promat, Cellecta, Xtratherm, Rokcwool, Ceresit, Cordek, Dowpon, Hush and Knauf. Order online at our insulation shop any time and if you need help then our offices are open 8am-6pm. We set the standard on the choice, quality and competitiveness of our products. Bee with us
Contact info
Office 276b, 182-184 High Street North , United Kingdom, E6 2JA, London, United Kingdom
- 020 3883 9057
- sales@insulationbee.co.uk
- insulationbee.co.uk
4.8
Excellent
104 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Will use again
Good communications, good pricing, wide range of products available and products delivered well packaged and quickly.
November 7, 2025
Reply from InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Great service
Great service and very quick to respond.
Keep you update on the progress of any order and have return multiple times to place an order.
Would definitely recommend.
October 16, 2025
Reply from InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Will deffo use again
Will deffo use again. Easy to order, gave good advice on product and prompt delivery.
August 12, 2025
Reply from InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Excellent customer service
Excellent customer service, and the insulation boards in perfect condition.
July 16, 2025
Reply from InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Top quality materials and fast…
Top quality materials and fast delivery- our project finished ahead of schedule.
August 6, 2025
Reply from InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Excellent service
Excellent service, despite being let down by a third party courier, goods did finally arrive as described.
August 12, 2025
Reply from InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Excellent all round
Excellent all round. Extremely helpful with very competitive prices.
July 12, 2025
Reply from InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Competitive pricing
Competitive pricing, high performance insulation and fast delivery timescales, means we have now trusted them for +5no refurbishment projects to supply all our insulation needs.
July 12, 2025
Reply from InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Reply from InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Really slow delivery (over 1 week…
Really slow delivery (over 1 week despite being in stock) and slow replies on email. Unfortunately construction is very much a 1-3 days delivery industry, and such a delay makes things hard to time and juggle on site.
June 13, 2025
Reply from InsulationBee Shop LTD
Hi,
Hope you are well.
Thank you for your feedback. We'd like to clarify that the delivery was made within 4 working days, excluding Saturday and Sunday when we do not operate. The delivery date was confirmed and accepted by you via email. That said, we understand how important timing is in the construction industry and you had like 6 orders with us only with the last one to have a one day delay outside of our 2-3 day lead times.
Hope we will still work together going forward :).
Kind regards,
Insulationbee
Reply from InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Helpful bespoke insulation sourcing
I had a great experience with Insulation Bee. I had quite a complex order from multilple sources. But everything went smoothly and was delivered on time. Thanks!
May 12, 2025
Reply from InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
All arrived
March 6, 2025
Reply from InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Amazing customer service
I am very pleased with the customer service. The company helped me a lot in selecting high quality materials. Everything was done in a short time and with the best possible service. I feel properly taken care of by the company as a customer. I will recommend the company and I have just become a regular customer
March 7, 2025
Reply from InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
I’m so happy
I’m so happy, that I found this company. Owners really helpful and the order was completed and sent immediately.
March 6, 2025
Reply from InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
An excellent service and competitive pricing.
Sergio was most helpful answering all my emails. I was concerned whether I (a slightly built female) might have to help unload the rolls of insulation when delivered. I was assured that the driver would do this for me and, in fact, the driver put them in my garage.
I would recommend the company to anyone.
February 10, 2025
Unprompted review
Reply from InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
⭐️⭐️⭐️⭐️⭐️I recently purchased some products…
⭐️⭐️⭐️⭐️⭐️I recently purchased some products and I’m satisfied with both the product and the service. Professional and client oriented approach which I value the most. The customer service team was very helpful and patient when I had questions about my order. Highly recommend and will shop here again ⭐️⭐️⭐️⭐️⭐️
March 5, 2025
Reply from InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
West
We received our order ok and would like to thank Sergio for all his help getting our order delivered.
March 5, 2025
Reply from InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Always go the extra mile to try and help
February 6, 2025
Reply from InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.