Salmon Assessors Reviews 

391
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing exceptionally helpful, honest, and completely free advice during deeply stressful property and insurance situations. Consumers note that the team is extremely knowledgeable, approachable, and professional, making complex claims much easier to navigate while successfully alleviating a great deal of personal worry. However, some people mentioned that their particular insurance issues were not viable for the business to officially manage due to the smaller claim size, though they still received extremely valuable guidance and open communication over the phone directly from the owner.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising the team for providing expert advice,... See more

Claim

People report positive experiences with claim, noting that reviewers find the team extremely supportive,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional professionalism,... See more

Service

Clients share positive opinions on service, highlighting that reviewers experienced incredible support and... See more

Customer communications

Consumers find customer communications to be direct and helpful when reaching out for initial advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We contacted Salmon assessors regarding a complex claim that had been dragging on for 8 years and we desperately felt we probably needed the help of a loss assessor at this point. We were just EXTREME... See more

Company replied

Rated 5 out of 5 stars

After initially being a bit sceptical, on recommendation from a friend I called Salmon Assessors for an insurance issue I was having trouble in resolving. I spoke to Jeff, who couldn’t have been more... See more

Company replied

Rated 5 out of 5 stars

I originally called Salmon Assessors to employ their services on a whim whilst searching google. It’s the best call I could have made. Never did I expect, in this day and age that people would’ve... See more

Company replied

Rated 5 out of 5 stars

We contacted Salmon Assessors as we wanted to get some initial advice on a potential claim and how to deal with the situation. We got great advice from Jeff who spent a lot of time with us on the phon... See more

Company replied


Company details

  1. Loss Adjuster
  2. also in
  3. Insurance Attorney

Written by the company

Salmon Assessors has become a household name in the UK insurance claim and negotiation industry. We are the acknowledged leaders in our field, with no other loss assessor able to legitimately match our commitment to securing the highest possible settlements for our clients. Be aware of the loss adjusters acting for your insurers. Do not be misled by thinking they are acting for you. They have only one agenda: to minimise or deny your claim. Salmon Assessors know every one of their tactics and how to counter them. Nothing now surprises us in our 5th decade of acting only for claimants. We've seen it all. Insurance companies exist to sell insurance, which is why they always distance themselves by using loss adjusters to negotiate on their behalf. Unlike many loss-assessing companies who "go with the flow" and do what the loss adjusters tell them, Salmon Assessors do not flinch when faced with loss adjusters who are prepared to do and say anything to knock down your claim. Don't settle for second best when making an insurance claim. Choose Salmon Assessors to fight your corner. We don't accept any nonsense from the insurance companies. Our sole remit is to ensure the maximum payout you are entitled to. When considering your choice of a public loss assessor to represent you, check our online reviews and those of our competitors to make an informed comparison of your own. And never forget our tagline, "We're on Your Side! We look forward to representing you personally or your business.


Contact info

5.0

Excellent

TrustScore 5 out of 5

391 reviews

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5.0

All reviews

(391)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Really helpful and supportive after a…

Really helpful and supportive after a water leak wreaked havoc in half our house. Jeff and Jeremy couldn’t have been nicer, gave great advice and from me come highly recommended

January 15, 2026
Unprompted review
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Reply from Salmon Assessors

Thanks for taking the time for your kind review and we are here for you whenever you need us in the future. Spread the word!

Rated 5 out of 5 stars

On call support

In a very desperate time I was advised to speak to a loss assessor who would alleviate the stress of dealing with an insurance claim. I researched online and came across Salmon Assessors (via Martin Lewis’ website) I submitted my enquiry at around 11.59pm after having to vacate my inhabitable home due to a burst pipe (I was renting) Jeffrey called me straight away and I couldn’t believe how kind and supportive he was, to take the time out of his evening to help me. His advice was honest and clear and we now had a clearer plan in how to tackle the next few very difficult and stressful days. While he wasn’t able to take on our case, I’ll be forever grateful to Jeff for his on-call support. Highly recommend !

January 10, 2026
Unprompted review
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Reply from Salmon Assessors

Thank you for your kind words. Make sure that you spread those words!

Rated 5 out of 5 stars

Superb response and service from Salmon…

Superb response and service from Salmon Assessors. I phoned over the Christmas period expecting to leave a message - but my call was answered immediately. Then apologizing for the inappropriate date and time of my call I suggested we speak at a more convenient time. This was ignored and I was urged to explain my insurance claim issue. Having then been advised it would probably not be financially viable for a loss assessor to manage my claim officially - they offered to give me assistance free of charge! A great explanation of the claims process and excellent advice on how I should proceed. This was the sort of response I would hope to receive from a trusted friend - most unexpected to receive it from a commercial business. I'm beyond grateful to them.

December 26, 2025
Unprompted review
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Reply from Salmon Assessors

That's what we do and that's our sole purpose. And thank you for contacting us. Spread the word!

Rated 5 out of 5 stars

Amazing friendly and professional

Amazing friendly and professional, keeping us updated throughout our insurance claim process.

Would highly recommend

February 1, 2025
Unprompted review
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Reply from Salmon Assessors

Thank you, Justine and Neville. It's a very rare instance, over the 44 years that we've been in business, that we have seen such a flooding of biblical proportions. Unfortunately, it's not such a rare instance to seethe loss adjusters acting for the insurance company doing everything possible to make your life so complicated and difficult... We always told you we’d get there in the end, and what a success story.

Rated 5 out of 5 stars

Help is out there with Salmon Associates

After being misled by both my insurer and their loss adjusters my initial discussions with Salmon was a breath of fresh air. 11 out of 10 so far.

January 12, 2026
Unprompted review
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Reply from Salmon Assessors

We see no reason why it won’t continue 11/10!

Rated 5 out of 5 stars

Just spoke to someone from Salmon…

Just spoke to someone from Salmon Assessors and they couldn’t have been more helpful. Offered me an abundance of free advice on how to continue with my claim. Would highly recommend their services. Thanks you!

January 6, 2026
Unprompted review
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Reply from Salmon Assessors

Just because this claim was too small for us to handle certainly doesn’t mean that we can’t spend a few minutes giving you advice and getting you “over the line”. Spread the word!

Rated 5 out of 5 stars

Salmon Assessors Highly Recommended

I contacted Salmon Assessors about a recent flood claim. My insurance company were refusing to dry out my property properly to industry standards. salmon Assessors legal department immediately took charge and issued correspondence within hours of my call. They are highly knowledgeable,caring and professional and I cannot recommend them highly enough.

January 2, 2026
Unprompted review
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Reply from Salmon Assessors

Firstly, huge thanks for contacting us. To say that you have been treated abysmally by the loss adjusters is, unbelievably, an understatement.

As you have found out, we do everything we can to help, even when we feel that there should be no charge, as on this occasion.

Please keep in touch with us and keep us updated if the loss adjusters mess you about.

With kindest regards,
Jeff

Rated 5 out of 5 stars

Loss Assessor Heavyweights

I contacted Salmon Assessors re: a complex claim, and feel reassured with the guidance they have given me. The team are most amiable; this is what you want from a loss assessor, especially as dealing with insurers/loss adjusters can be unsettling. Salmon Assessors’ industry knowledge is rock solid, while they are also methodical in dealing with the claim’s fine details. And with a claim, this is most important, settling for what the real cost is, not what the apparent cost is.

December 23, 2025
Unprompted review
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Reply from Salmon Assessors

Regretfully, we can't thank you by name, but it's nice to get a philosophic review every so often. We are so pleased that we were able to help you out.

Rated 5 out of 5 stars

Very helpful with clear direction

Very helpful and reassuring guidance from Jeff with my Mother-in-law water damage to Bathroom and Kitchen in her house. Very knowledgeable with clear direction with clear direction and recommendations. Gave me instant confidence and trustworthy. I would never hesitate to recommend their services even though they were not necessary for our situation and unnecessary expense. Thank you for advice provided.

December 22, 2025
Unprompted review
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Reply from Salmon Assessors

Thank you, Michael, for sharing your experience. Whilst thank you for mentioning my name (as the idiot who started up this company 44 years ago!), but, mark my words, any of our 5-star team would have given you every bit as much confidence as I hope that I did.

Rated 5 out of 5 stars

I had to make a claim with Hastings…

I had to make a claim with Hastings insurance, due to a leak in the kitchen. after two very low settlement offers I decided to contact Salmon Assessors.
When I called I was very fortunate to speak to a very senior member of the team. The gentlemen gave me some very invaluable advice on how to proceed in dealing with the mentioned insurance company, so much so he so very kindly emailed me a very articulate draft letter in response to there low settlement offers, this has given me much more confidence in getting my claim settled, but should that not be the case Salmon Assessor assured me they would be happy to help in any way. Mr N Bennett.

December 17, 2025
Unprompted review
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Reply from Salmon Assessors

Well, now we know how a steamed pudding feels when it has treacle syrup poured all over it! We can't thank you enough for sharing your review and we look forward to being of help in the future.

Rated 5 out of 5 stars

King(Chinook)

I just spoke to Jeff Salmon. He was most
professional about the advice he gave me
was first rate.

December 22, 2025
Unprompted review
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Reply from Salmon Assessors

Thanks for your kind words, Mr. Bernstein-

Rated 5 out of 5 stars

100% trustworthy

Called to ask for an assessment of damage due water leakage in my house. Gary took my call. He was very knowledgeable, kind and considerate in helping me. He asked very pertinent questions to get a clear understanding of my problem, provided unbiased and very helpful assessment of my situation and patiently answered all my questions and provided very clear recommendations. This is a business I would trust 100%, because Gary had my best interest in mind and clearly recommended that their services were not necessary for my situation and that it would be an unnecessary expense to me. Thank you so much for all your advice Gary!

December 19, 2025
Unprompted review
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Reply from Salmon Assessors

I'm going to do everything I can not to swell Gary's head too much, but, it has to be said, he is indeed very knowledgeable and understanding of policyholders' problems.

You suggested that we provided "unbiased" advice. Allow me to make clear that many people believe that we are independent, We are NOT independent. To be independent, you have to look after both sides equally well. We don't- all we are interested in is the policyholder getting the best deal whilst the loss adjuster is paid by the insurance company to 'pretend' that they are independent...Nuff said!?!

Rated 5 out of 5 stars

Helpful and Friendly Phone Consultation

Phoned Salmon Assessors ahead of a Loss Adjusters visit for a domestic Building Insurance claim. They were quick to answer and gave helpful and comprehensive advice about how to progress our claim and prepare for the visit.

November 24, 2025
Unprompted review
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Reply from Salmon Assessors

Thanks Matt for taking the time to share your experience. And as we told you, whether in or out of hours, we always answer the phone!

Rated 5 out of 5 stars

They were so helpful!

I phoned Salmon Assessors about a potential insurance claim. The man I spoke to there was wonderful. He was kind, very generous with his time, appeared to be very knowledgeable and experienced, and was enormously helpful to me. I felt better informed and reassured at a time when I was anxious. I thoroughly recommend Salmon Assessors.

December 4, 2025
Unprompted review
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Reply from Salmon Assessors

Thank you, Shaun, and I'm so pleased that our advice reassured you. It is often an anxious time when dealing with the loss adjusters from the insurance companies. So many people think they are "independent," but it doesn't take long to find out that they certainly are not!

Rated 5 out of 5 stars

I needed advice on a mains pipe burst…

I needed advice on a mains pipe burst which caused largescale damage around my property. I was put forward by a friend and I must say the honest advice was perfect for my situation. Salmon were very open about what I needed and actually advised in my situation only there advice was needed and this really helped me with my claim and they also said to call anytime if I needed an update on advice. I can't speak highly enough about their service and assistance.

November 26, 2025
Unprompted review
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Reply from Salmon Assessors

Thank you for taking the time to share your kind words, Mr. Sheldrick. Let me say it again - Phone us in or out of hours, and we are there to help.

Rated 5 out of 5 stars

What a most pleasant surprise when my…

What a most pleasant surprise when my call was answered by the owner. A charming gentleman that put me at ease and gently talked me through the whole process. Jeff is indeed knowledgeable in his field. If only other’s followed in his footprints , life would be so much easier. Thank you again Jeff for your insite and help .

November 11, 2025
Unprompted review
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Reply from Salmon Assessors

I seem to be flavour of the month at present, but only because two of my team are away on holiday at present. And I assure you they would have given you every bit as much good advice as I hope I gave you.

Rated 5 out of 5 stars

Thank you!

I have found Salomon insurers on google and couldn’t be more lucky, Jeff advised me what steps to take and gave me advise and support free of charge!
Thank you very much!

November 3, 2025
Unprompted review
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Reply from Salmon Assessors

Thank you so much for your kind words, Mr. Pereira. Indeed, it was me who gave you the advice, but I'm delighted to tell you that any of my team would have been equally as helpful. I'm so pleased we got you over the line.

Rated 5 out of 5 stars

Salmon Assessors

Salmon Assessors have been by far the most efficient, helpful and effective insurance assessors that I have dealt with in 34 years of owning a retail business.
They come highly recommended, as they get the job done swiftly with a direct approach and explaining all the procedures that need to be followed. Excellent service, thank you.

October 22, 2025
Unprompted review
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Reply from Salmon Assessors

Thank you for your lovely words, Paolo. It was an absolute pleasure dealing with you and Mr Lakeland. It was definitely not the easiest claim, and the loss adjusters made it as difficult as possible to get quotes over the line but John Jefferson was your native guide bearer.

Rated 5 out of 5 stars

salmon assessors is a great service

salmon assessors is a great service. I was spoken to with great customer service and the staff was very helpful and wasa good listener and i recieved good advice.

September 22, 2025
Unprompted review
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Reply from Salmon Assessors

That’s our pleasure and thank you for trusting us.

Rated 5 out of 5 stars

I phoned this company regarding my…

I phoned this company regarding my claim spoke to a lovely gentleman called Jeff he was very helpful from start to finish un matched service will definitely use them in future for any claims.

September 18, 2025
Unprompted review
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Reply from Salmon Assessors

Thanks for this Sabran. We've just noticed that you're also left a review on another platform so we must have done something right! Thank you for having chosen us.

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