We contacted Salmon assessors regarding a complex claim that had been dragging on for 8 years and we desperately felt we probably needed the help of a loss assessor at this point. We were just EXTREME... See more
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Review summary
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What people talk about most
Reviews shaping this summary
After initially being a bit sceptical, on recommendation from a friend I called Salmon Assessors for an insurance issue I was having trouble in resolving. I spoke to Jeff, who couldn’t have been more... See more
Company replied
I originally called Salmon Assessors to employ their services on a whim whilst searching google. It’s the best call I could have made. Never did I expect, in this day and age that people would’ve... See more
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We contacted Salmon Assessors as we wanted to get some initial advice on a potential claim and how to deal with the situation. We got great advice from Jeff who spent a lot of time with us on the phon... See more
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Company details
Written by the company
Salmon Assessors has become a household name in the UK insurance claim and negotiation industry. We are the acknowledged leaders in our field, with no other loss assessor able to legitimately match our commitment to securing the highest possible settlements for our clients. Be aware of the loss adjusters acting for your insurers. Do not be misled by thinking they are acting for you. They have only one agenda: to minimise or deny your claim. Salmon Assessors know every one of their tactics and how to counter them. Nothing now surprises us in our 5th decade of acting only for claimants. We've seen it all. Insurance companies exist to sell insurance, which is why they always distance themselves by using loss adjusters to negotiate on their behalf. Unlike many loss-assessing companies who "go with the flow" and do what the loss adjusters tell them, Salmon Assessors do not flinch when faced with loss adjusters who are prepared to do and say anything to knock down your claim. Don't settle for second best when making an insurance claim. Choose Salmon Assessors to fight your corner. We don't accept any nonsense from the insurance companies. Our sole remit is to ensure the maximum payout you are entitled to. When considering your choice of a public loss assessor to represent you, check our online reviews and those of our competitors to make an informed comparison of your own. And never forget our tagline, "We're on Your Side! We look forward to representing you personally or your business.
Contact info
Unit 2, Bittacy Business Centre, NW7 1BA, London, United Kingdom
- 020 8346 6060
- info@insuranceclaims.co.uk
- insuranceclaims.co.uk
5.0
Excellent
391 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Wish I knew Salmon Assessors sooner
I wish I knew Salmon Assessors sooner to get the advice that needed for my home burglary claim. Jeff called me back straightway, listened to me and provided valuable advice and made me feel so much better after going through this terrible experience.Was so lovely talking to Jeff, he put me at ease and assured me to contact him directly should any more issues with my claim. Thank you Jeff!
March 2, 2024
Unprompted review
Reply from Salmon Assessors
I'm happy to take the credit for your lovely words but promise you that you would have received the same knowledge and service from anyone in our great team.
Cannot recommend enough!
Where do I start...I can't recommend Jeff enough.
My dental practice flooded very badly and was completely ruined, when we contacted our insurance to help us out I discovered from day 1 I won't have the help and support I needed to rebuild and reopen again.
Jeff was recommended by a colleague and I was so pleasantly surprised, from the first moment we spoke he put me at ease, guided me through what needed to happen and the journey started. Any time of day or night he is just a phone call away, any email or document sent is responded to within seconds, I can't believe such service is even possible!
My claim is still going on but he is always there, daily contact, daily updates and even secured an interim payment from the insurance to help me keep up with my bills.
He looks into every single minor detail of which most I never knew even possible and finds a solution for it.
If you ever have an insurance claim, getting an amazing loss assessor to defend you is worth every penny.
Thank you so much, Jeff, Jeremy and John, the 3J team are the best!
January 5, 2024
Unprompted review
Reply from Salmon Assessors
Firstly, thank you so much for your very kind review and certainly we must’ve done something right because I note that you’ve been kind enough to review us on another platform as well. While your review centred on me in particular, I think it very important to add that , in your case, I’m just the “front man” and much of the hard work is done in the background by our team. You have been treated abysmally by your insurers and, as you know, we got the first loss adjuster acting for your insurers thrown off the claim because, in no uncertain terms, he was a buffoon. The latest adjuster is far more “down to earth“ but, as you know, even he is trying his hardest to knock your claim down. They won’t get away with it and under no circumstances will we let you be treated as a doormat by your insurers. All will be well but we understand the stress you are currently under which you certainly don’t need to be made any worse by the insurance companies representative.
I’m an architect and thought I knew all…
I’m an architect and thought I knew all there was to know about subsidence in regard to insurance claims. The loss adjusters were making it very difficult to keep my normal calm self. I saw the reviews of this company and contacted them. They were a wealth of information and I expect that the claim will be settled quickly. Strongly recommended.
February 1, 2024
Unprompted review
Reply from Salmon Assessors
That's our pleasure and we're only doing what we do best - Thanks for your kind words and spread the word!
Excellent service
Excellent service. Would not hesitate to recommend
February 23, 2024
Unprompted review
Reply from Salmon Assessors
Well...we must have done something right because we see you have kindly left a review on another platform as well. Spread the word!
Hard to recommend them as I contacted…
Hard to recommend them as I contacted them with an RSA claim after the December 2022 cold snap, which had been valued at around £15k, but was told that the work was too small for them and the chap who spoke to me gave the example of one local authority related case they were dealing with in London which was in the millions. Difficult to feel anything other than somewhat belittled when met with a response like that.
February 22, 2023
Unprompted review
Reply from Salmon Assessors
It has to be said that we were surprised to receive your poor review. It was obvious to us that your recollection did not reflect the reality of the conversation Trustpilot kindly allowed us to contact you. You gave us your phone number so we could check our call recordings. You phoned us telephone us on a non-working day, 29th December 2022, but we answered your call on our emergency line. We have forwarded you the recording between you and our Jeremy Rollinson. The call lasted 26:38 and the nature of that call could not have been more cordial on both sides. Jeremy gave you advice on your claim and, as you will have heard, you thanked him "...sincerely for your time and I wish you a Happy New Year". After listening to the recording we hope you will agree that you have been unnecessarily harsh and send Jeremy a bag of jelly babies (his favorites!) - With kindest regards – John Jefferson (Head of Customer Care)
Subsidence advice
We contacted Salmon Assessors regarding an ongoing subsidence claim and spoke with Jeff, whose no nonsense and considered approach was both refreshing and positive. Jeff succinctly summed up our situation and provided invaluable advice, which we are now following. We were highly frustrated and stressed, but now feel empowered to continue our battle with our insurers. Thank you Jeff
February 14, 2024
Unprompted review
Reply from Salmon Assessors
We really appreciate the time you have taken for your kind review. We will win the battle be in no doubt!
He is so nice very helpful and experienced
He is so nice , helpful , they never bother about their money , he has so good experienced that with just few points he understand what’s the problem a general public is facing , I can write 100 and 100 of sentences for his good help and vibes , highly recommended Mr Jeff salmon .
February 6, 2024
Unprompted review
Reply from Salmon Assessors
Where we feel that our knowledge can help you without readily being involved, then we are always prepared to share it. All will be sorted.
A relief call to the rescue
I received a phonecall today from Salmon Assessors and I was so relieved to speak to them. They were very understanding but also so honest. Their honesty is what made me feel comfortable and they're not just there to take on a job for money. If they can give you free advise they'll always do that first. I'm so glad to come across them and feel like they'll really be able to help me and my husband. Thank you.
February 2, 2024
Unprompted review
Reply from Salmon Assessors
Thanks, Vaneesha. In cases where we believe our services are not necessarily needed, we are always pleased to offer the benefit of our 40 years of experience free of charge to help sort out any problems. Spread the word!
Highly recommend Company
We found ourselves in a very difficult situation whilst being in an ongoing insurance claim, we contact Salmon Assessors and Jeff Salmon and his team guided us through this process with integrity and professionalism and we cant thank them enough for all there help and advise. We highly recommend their services and would not hesitate to contact them again should we need them. Many Thanks David and Angela Williams
January 30, 2024
Unprompted review
Reply from Salmon Assessors
The hugest of thanks for taking the time to review us. We look forward to being your native guide steering you through the often murky world of insurance claims when you next need us!
We had a claim for business interruption during Covid
We had a claim for business interruption during the Covid Pandemic and Jeff and his team were efficient, professional and expertly delivered results which we could never have imagined. Thanks so much Jeff for being there in our time of need, and also with a very fair deal as well. Highly recommend Salmon Assessors to anyone considering it.
January 31, 2023
Unprompted review
Reply from Salmon Assessors
Thank you so much for your lovely words, and I assure you that the team that conducted your claim will be thrilled to have received it. However, we also have to thank you and your team for having confidence and trust in Salmon Assessors. Spread the word!
I contact Salmon Assessors about a…
I contact Salmon Assessors about a flooding claim via email. I got a very fast response and spoke with Jeff, who could not have been more helpful and reassuring. He gave me some sound guidance and he is a very nice man also.
Thoroughly recommend
January 22, 2024
Unprompted review
Reply from Salmon Assessors
Thanks for your kind words, Mr Hatton. In short, we have advised the best path to take on this unusual matter. In the unlikely event that you run into problems, please telephone us and we will not charge you to get your claim over the line”.
Great customer service and nice to have someone on your side!
We originally used Salmon Assessors back in 2021 for our Covid Business Interruption insurance claim.
Really glad we did. Not only did they successfully deal with a stubborn Insurance company, they have recently argued for and resolved a further case against the way the Insurance company handled the claim.
January 10, 2024
Unprompted review
Reply from Salmon Assessors
Well… that’s what we do best, and we don’t stop until we “squeeze the lemon dry”. When insurance companies think they can walk over their policyholders after they’ve been paid a high premium to get compensated, regretfully for them, they’re playing games with the wrong loss assessors! Our clients always come first.
Getting the results you need
My company has benefited from this firm's assistance before and found them to be honest, reliable and hard working. Exactly what's needed to ensure that the insurance company keeps to its obligations!
January 19, 2024
Unprompted review
Reply from Salmon Assessors
Thanks for this Josh and it appears we must have impressed somehow because we see you’ve been kind enough to leave another review on another platform. So much appreciated.
Efficient and friendly
Efficient and friendly, the whole process was taken care of, would definitely recommend Salmon Assessors
January 2, 2024
Unprompted review
Reply from Salmon Assessors
We so appreciate your kind words, and be in no doubt that it is perhaps us who should be also thanking you for trusting us with your business claim.
Jeff was very kind to spend so time on…
Jeff was very kind to spend so time on the phone with me and give me good advice. He was also a nice (and even funny!) man to speak to so I think he deserves a review for this! Thank you Jeff!
January 16, 2024
Unprompted review
Reply from Salmon Assessors
Thanks Jan for this. As I mentioned to you, it’s very important to take a commercial view, rather than chasing payments that might not come to fruition. And you are also a pleasure to speak to.
The company approached me out of the…
The company approached me out of the blue & have persuaded QBE to pay interest on a previous claim. Great people to deal with
January 11, 2024
Unprompted review
Reply from Salmon Assessors
Hi Neil – Thank you so much for your kind words. We are a tad worried that your review might suggest to some that we “cold-called” you. We acted for you on a previous claim and then got back to you (out of the blue!) a year after you were paid to inform you that we believed we could get some further interest payments. Job done! And thank you so much for letting represent you.
Salmon Assessors continued excellent service and support
Sincere thanks and appreciation to Jeff Salmon and his team at Salmon Assessors for their continued excellent service and support following my successful claim for business interruption
January 10, 2024
Unprompted review
Reply from Salmon Assessors
That's our pleasure, Mr Tattersfield, and, be in no doubt, it was a pleasure representing you.
Very Professional service
Dealt with our claim very professionally. Excellent and transparent service. Would have no hesitation in recommending the team at Salmon Assessors.
January 10, 2024
Unprompted review
Reply from Salmon Assessors
Huge thanks for your lovely words and even bigger thanks because this is the second time you have used our company. We are obviously doing something right!
Amazing service
We used salmon assessors for our dental practice flood.
As expected our insurer was extremely sluggish in trying to firstly admit liability and were very resistant in paying our our claims even after accepting liability.
Salmon assesors were fantastic and couldn't recommend them enough. We did not have to do anything apart from acknowledging a few emails and left them to do a very professional job.
I would be very happy to recommend them to anyone and would not hesitate in using them again
Thank you
December 22, 2023
Unprompted review
Reply from Salmon Assessors
The hugest of thanks for taking the trouble to review us. This will be passed on to John Jefferson, who had the entire conduct of your claim. We must be doing something right because this is, I believe, the third time we have represented your business, so a big thank you. And perhaps it's us who should be thanking you for trusting us with your business claims. Spread the word!
Great detailed advice from Jeff
Great detailed advice from Jeff. Took time to explain the position with the matter i brought to him. I recommend their services.
December 14, 2023
Unprompted review
Reply from Salmon Assessors
Thanks for your kind words, Andy, and I am delighted that we were able to clarify the position.
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