My Husband passed away on the 13/6/2026 insurance line have been magnificent caring and quick to respond, I just wanted to thank them, they even sent flowers above and beyond.
Company replied
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My Husband passed away on the 13/6/2026 insurance line have been magnificent caring and quick to respond, I just wanted to thank them, they even sent flowers above and beyond.
Company replied
I've had myself & my wife covered for funeral expenses with Insuranceline for some time. Sadly, I had to submit a claim for my dear wife recently. One phone call with a very sympathetic employee gave... See more
Company replied
Mum was hospitalised after the news of her dad passing. She was able to submit the insurance claim for my grandfather, from her hospital bed, all she needed to do was email the death cert and identi... See more
Company replied
Running the old life insurance scam where once you get above 60, no matter how long you have been with them, your premiums go up exponentially every year. This means by the time you are old enough to... See more
Company replied
Insuranceline is proudly Australia's longest standing provider of funeral insurance. We believe in one simple philosophy: everyday Australians should have access to straightforward life insurance they can trust.
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16/363 George Street, 2000, Sydney, Australia
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They were very polite and helpful BUT I wasn’t happy that I lost over $3000 because my policy was cancelled, should have had a phone call NOT SMS messages. Where I live we have been having a lot of issues with NBN the internet and our phone lines.

Reply from Insuranceline
Outstanding service, very patient with us as we made the decision. My wife also has a policy with you, that was the deciding factor.

Reply from Insuranceline
Most helpful informative agent .respectful of our needs .very patient and jovial to make the experience easy and enjoyable.

Reply from Insuranceline
I've had myself & my wife covered for funeral expenses with Insuranceline for some time. Sadly, I had to submit a claim for my dear wife recently. One phone call with a very sympathetic employee gave me all the information I needed to claim. Once I had the claim form, I supplied the relevant documents & the claim was processed quickly & efficiently. They even sent me a card & flowers. Recommend them unreservedly.

Reply from Insuranceline

Reply from Insuranceline
On notifying the company of our mothers passing we received the following day a beautiful bunch of flowers and a condolance card.
The claim against her funeral plan was settled within two days.
An incredible and thoughtful service at a very difficult time, thank you

Reply from Insuranceline
Easy access and completion online. No need for further call back or connection on phone.

Reply from Insuranceline
thank you for making things so easy. It only took me a matter of minutes to make use that we were covered and now I have peace of mind knowing everything will be looked after when the time comes.

Reply from Insuranceline
I have been a funeral plan customer since 2003. Recently they were charging me $78 p/m now over the last 2 months, I have been charged $105.45! That is a $27 just whisked out of my bank with no explanation whatsoever. I have paid them over the course of my insurance with them, over $26000 for only a $15000 funeral payout. Do yourselves a favour and never sign up to these legal thieves. I am now to far into my insurance jury to cancel so now they have me by the proverble short and curlys. I feel held to ransom. Stay away please be warned ⚠️

Reply from Insuranceline
Claim and cod emailed Thursday funeral benefit was in my account Friday which allowed me to give my husband a beautiful farewell just as he deserved in the following days I recieved a beautiful bouquet of white flowers I was so impressed with insurance line response and very speedy service I know my kids won’t have a problem when it’s my turn

Reply from Insuranceline
you guy suck never got the paperwork and it sad that no one listens to what you have to say just want to take our money as for the funeral insurance is a rip off pay to much seen a simple funeral is about $4000 i've paid $12.500 for a $10.000 policy now i'm still paying $31 a month. Didn't get the paperwork for that either as long as you take my money

Reply from Insuranceline

Reply from Insuranceline
I have been with insurance line for many years now as I have funeral with you. That is why I have decided to do life insurance also. The gentleman that I spoke to was very helpful indeed and polite thank u. So my experience was awesome 👌

Reply from Insuranceline
The service is very friendly and helpful. Very good easy interact with.

Reply from Insuranceline
It was very helpful and I'm very happy to be with this Funeral Insurance for myself and my husband. I would recommend this Insuranceline company to other family and friends. Thank you 😊

Reply from Insuranceline
I have been wanting to apply for a funeral Insurance plan for myself for sometime but No insurance companies I have looked at gave me any feeling their Honesty Integrity or their professionalism. When I spoke with Danial your funeral insurance salesman the conversation was an extremely informative, easy to understand & grasp the pro's & con's & the easy transitions that are to possibly involved for myself (the policy recipient. Any doubts, misunderstandings, fears or what Questions & or ANY Informations or the lack of. Your man Danial was by far much more than a mere sales person. Danial made the entire experience easy to understand & comprehend about everything & more that i wanted to know. I easily without having to ask now know & I am very satisfied by far with with our conversation. I can say to you with 100% assurance that I will be bringing my business to Danial for any & all future insurance needs I may have , my business will be going to his company of employment & I will also be totally recommending him as the go to person regarding any i.nsurances &/or product anyone I know that needs anything you supply who needs a quick honest reliable full sales experience.. Thankyou for the your total & unequalled service your entire appointment was of a high & pleasurable professional experience. Sincerely M.J.Tayor. ~PS~ My apologies if I seemed overly praise full. I WAS Overwhelmingly PLEASED & SATISFIED WITH ENTIRE EXPERIENCE. Thankyou Goodnight.

Reply from Insuranceline
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