Insure & Escape Reviews 

Highly efficient, made changes to my policy with no issues whatsoever. Fantastic customer service

I had an excellent experience and couldn't be more grateful for the outstanding service I received. They were incredibly kind, patient, and understanding, taking the time to carefully go through every one of my medical conditions in detail. Nothing felt rushed, and they made sure every declaration for my travel insurance was completely accurate.

Their knowledge, professionalism, and attention to detail gave me real confidence that everything was declared 100% correctly, which is so important when arranging travel insurance. They answered all of my questions, explained everything clearly, and made what could have been a stressful process straightforward and reassuring.

I would highly recommend their service to anyone looking for thorough, caring, and professional support. Thank you for going above and beyond!

Very helpful put all my worries at ease,it was lovely to have a nice girl on the other end of the phone and sorted my query out promptly

Good experience altering my travel insurance and help from customer service. Thanks a lot
Colin B
Derby

Was a pleasure speaking to Customer Service. Good honest advice and on renewal will certainly use them again

Great experience with Insure & Escape and this was down to Dikra a very helpful member of your team.

Dikra made me feel confident with her knowledge of the products and at no time made me feel anxious or rushed.
I will definitely be recommending your services to my family and friends 😀
Thank you again Dikra😀

First class efficient help from the customer centre

Needed to update some minor medical info and Bradley was extremely professional and helpful.

To many questions , I just wanted to inform you of an additional health issue, why did I bother!

Helpful quick response to policy cover

Totally effortless and stress-free experience with Bradley updating my travel insurance policy. Extremely helpful and patient. A pleasure to deal with him and his organization. I thoroughly recommend this company to anyone looking for travel insurance. No endless gates to get through and just a few seconds wait for Bradley to pick up the call and get cracking on sorting out my problem.

Had to update some medical details and I was dreading making the phone call. However the process was so much easier than expected thanks to the excellent lady I spoke. Very impressed with this company so far.

It was very easy to contact customer support.
I needed to update my medical condition on my travel policy. It was dealt with efficiently and quickly with prompt follow up email.
Would thoroughly recommend this company

Sorted our Insurance for Rachel my partner Spencer was really helpful amending date of birth

Grace was very pleasant & helpful with my request.I just wanted to check a condition .She put me at ease ⭐⭐⭐⭐⭐

The staff member was very helpful and sorted the update

Susie was very professional and helped me with the questions I was not sure of and made feel at ease

Nicking was so helpful and informative a delight to deal with

Just spoke with Chris (Claims Handler) @ Insure and Escape who was very kind over the phone, answered within 1 second of choosing the correct options, and referred to me as "Sir" every single time. Very professional approach thank you :)

Nicky was such a help guiding me through my new policy & I’m so please I rang & spoke to a real person rather than just doing things on line. It was so nice to speak to someone I could understand & was friendly & kind. Excellent service