Always a fair price and easy to arrange cover. As we navigate maturing, occasionally a new medical problem presents. Insure and Go make it seamless to add these medical situations to any policy and... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Easy straight forward application. Coverage good with great optional extras. Price very reasonable and insure older people without extra payment. Choose your excess is a great feature. Never made a... See more
Stress free experience with sensible step by step process and reasonable premiums. We feel the risk assessment they do for seniors is in line with today’s wellness & capabilities for older folks. Ot... See more
I like to feel as free and comfortable when I travel as when I'm home and riding my motorbike is one of those freedoms I enjoy. There are not that many motorbikers who travel the world and run in... See more
Company details
Written by the company
Award-winning travel insurance provider with over 2 million Aussie travellers covered so far. Quick Online Purchase — 3 Tiers Of Cover Available, Quick & Easy Online Claims Process, 24 hr Emergency Assistance. 3 Cover Levels Available. Cover up to Age of 100. Easy Claims Process!
Contact info
Level 9/35 Clarence Street, 2000, Sydney, Australia
- info@insureandgo.com.au
- insureandgo.com.au
4.6
Excellent
1K reviews
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Replied to 95% of negative reviews
Typically replies within 1 week
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Insure and Go are very affordable
Insure and Go are very affordable, but utmost was the ease of claiming when we sadly needed to use the ships doctor on a recent cruise. We claimed and in approximately a week our claim was settled and the funds had been credited to our bank. I have since purchased more insurance from Unsure and Go
February 16, 2026
We’re travelling to Europe…
We’re travelling to Europe later this year and the process for selecting and completing the policy application was straight forward with no issues
March 12, 2026
It was easy to purchase travel…
It was easy to purchase travel insurance at last minute very seamless all online thank you will use in future
March 7, 2026
Good reputation
I didn't need to make a claim but seemed good value and has a good reputation
March 6, 2026
So far, so good
We heard of this policy through a friend. As seniors, we were looking for flexible, comprehensive and reasonably priced cover for our travel overseas. We found the sign up process straight forward with immediate results. As it is early days with InsureandGo we have had no cause to make a claim so no experience if that so far. Hopefully it will not be as arduous as most traditional insurance agencies.
March 11, 2026
Confident
This is the second time I have used InsureandGo and after reading other reviews, I feel confident I will be looked after should I need on my upcoming holiday.
March 9, 2026
Pretty happy with the experience good…
Pretty happy with the experience good pricing and very good to deal with
March 11, 2026
Found it straightforward to apply for…
Found it straightforward to apply for the insurance cover. Haven't yet made the trip but don't anticipate any concerns if insurance cover is required.
March 2, 2026
Was clear and easy to understand what…
Was clear and easy to understand what each policy provided.
Made it easier to choose what we required for our travels.
Thank you
March 10, 2026
Easy to navigate on line
Easy to navigate on line, coverage as required, selection of options, not the cheapest but comparable.
March 10, 2026
The follow up phone call was great
The follow up phone call was great. Everything I had asked was answered with expertise and professionally
March 3, 2026
VETERANS choice
Quick and easy,also a veteran, they support APOD.I travel domestic and overseas never had an issue, trouble free team.
March 9, 2026
Efficient claim process
Claim was processed efficiently and payment received very promptly. Great service.
March 5, 2026
Easy to book with Seniors discount.
Easy to book with Seniors discount.
Never had to claim so unable to comment re a claim
February 27, 2026
Love this home grown company
Love this home grown company! Wouldn’t go with anyone else! A dear friend also used Insure and Go…his trip turned into a near tragity…he cardiac arrested a few times then got COVID while in the States. Insure and Go had his back and his families the entire time..5 star all the way which is why I us them all the time now!
March 7, 2026
Insure and Go - Buyer Beware .... thoroughly read and compare Travel Insurance PDS documents
Yes, they are price competitive but BEWARE of the Travel Insurance PDS fine print. My son had his luggage stolen at the beginning of his overseas trip in August 2025. Put in a claim with his travel insurance company Insure and Go ..... who does not provide emergency money for stolen luggage to purchase any essentials; who expect proof of purchase for EVERY item claimed otherwise no reimbursement. There is an expectation that you should keep ALL your receipts and have access to receipts for gifted items that one is making a claim for. For all items with proof of purchase receipt there is heavy depreciation depending on length of ownership. In the end and after significant communication - only 50% of the claim amount was covered. PS, there were no "significantly' priced items in what was claimed and most of my son's stolen property was purchased just before his trip.
All in all a VERY VERY bad experience!!!
March 6, 2026
Unprompted review
Reply from InsureandGo Australia
Hi Ann,
I'm sorry to hear about your experience. I've sent a request for some additional information. Could you please respond to it so I can confirm your details and look into this further?
Kind regards,
Rachael
The cruise cover really works for us…
The cruise cover really works for us which not many other companies have, the process was really easy and at an affordable price!
March 1, 2026
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