Insured Health Reviews 

459
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 200 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are extremely helpful, patient, and knowledgeable during every single interaction. People truly appreciate the smooth, stress-free process of setting up new private healthcare policies without feeling any sales pressure. Some reviewers were happy with the exceptional financial value and the significant money they saved on their monthly premiums. Consumers also noted that dedicated advisors always take plenty of time to answer all questions thoroughly and clearly. Buyers found the entire journey transparent and reassuring, making it much easier to make important decisions.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting helpful and knowledgeable advisors. Reviewers... See more

Service

Reviewers mention positive feedback about service, highlighting efficient, transparent dialogue and helpful... See more

Customer service

Clients share positive opinions on customer_service, noting that advisors explain everything clearly and... See more

Price

Reviewers highlight positive aspects of price, consistently reporting significant financial savings compared... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an efficient, transparent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bryn was very helpful and got us a better deal after a huge no claim premium rise from our existing providers. He allayed our fears and assured us we’d get the same cover but at a much cheaper premi... See more

Rated 5 out of 5 stars

Excellent service after current insurer wanted to charge an additional fee of £2000 per annum for a £29 excess. The consultant found a better private health product at a lower rate than we had been... See more

Rated 5 out of 5 stars

Jamie was helpful, pleasant and efficient. With a large family household he was able to get a very reasonable monthly payment plan with in minutes of getting our details. He had knowledge of our area... See more

Rated 5 out of 5 stars

Liam Cowin looked after our switch to another Health Insurance provide and saved us around £1600pa. The cover is practically identical and Liam clearly explained the slight differences so that we coul... See more


Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Dental Insurance Agency
  4. Insurance Agency
  5. Insurance Broker
  6. Insurance Company

Written by the company

Insured Health is your trusted partner in navigating the world of health insurance. As a leading broker, we specialize in simplifying the process of finding the perfect policy for you, your family, or your business. We understand that comparing health insurance options can be overwhelming, with countless providers, confusing terms, and hidden details. That’s why we’re here to make it easy. At Insured Health, we do the hard work for you. Our team of experts carefully compares policies from the UK’s top health insurance companies, ensuring you get access to the most comprehensive and competitive quotes available. Whether you’re looking for private medical coverage, corporate health solutions, or tailored policies for specific needs, we deliver options that provide peace of mind and exceptional value. Our service is fast, transparent, and personalized. We take the time to understand your unique requirements, offering clear guidance and expert advice at every step. With Insured Health, you’re not just buying insurance; you’re gaining a partner dedicated to protecting your health and wellbeing. Choose Insured Health and let us remove the hassle, so you can focus on what matters most – your health and peace of mind.


Contact info

5.0

Excellent

TrustScore 5 out of 5

459 reviews

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5.0

All reviews

(459)

189 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly responsive and professional…

Highly responsive and professional service from Jake Saxelby of Insured Health . Confusion had arisen over the policy and this was resolved with his help . It’s precisely why it’s worth using a broker and Insured Health fully justified their involvement .

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I spoke to Tiernon who was excellent. He explained everything clearly and answered any questions I had. I felt confident that he had my best interests at heart and that the policy he recommended was the best for my needs, even though it wasn't the cheapest.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Top Service from Start to Finish — Smooth, Fast and Stress-Free

I spoke with Lee Pantin today and he made arranging my new health insurance incredibly straightforward. He took the time to answer all my questions, explained everything clearly, and really understood my specific needs.
What could have been a complicated process was handled quickly, professionally, and with genuine care. Lee was knowledgeable, patient, and reassuring throughout, which made the whole experience feel easy and stress free.
I’m very grateful for the excellent service and would highly recommend Lee and his company to anyone looking for support with health insurance.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Private Healthcare - a strong alternative!!

I received a call from Will who was very politely and sensitive to the personal aspects of health, but spoke with enthusiasm and knowledge of the product in a factual and professional way!
Every section of this product was carefully explained and discussed if I wasn't sure. Will, found a health care package that was affordable, inclusive, and easy to understand. The package had included specific issues that were important to me and my health status as well. I think, it might be the alternative way to the NHS that would allow the NHS time to recover, reorganise and relaunch as she is now well into retirement!
Thanks Will for all your work in finding me the healthcare package I wanted.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Lee Pantin was extremely helpful and…

Lee Pantin was extremely helpful and very professional and took the time to listen and understand what I needed from the insurance. I am extremely grateful for all the help he gave me and for sorting the cover out I needed.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Unbeatable Service and Attention to Detail

I had an excellent experience with Insured Health. Their team was efficient, highly knowledgeable and extremely patient throughout the entire process. Lee, in particular, took the time to answer all of my questions thoroughly and made what could have been a complicated process feel completely seamless.
Thanks to his outstanding level of expertise, he was able to secure me a very cost-effective plan with another health insurance provider, saving me almost £150 per month compared to my previous plan. His advice was clear, professional and genuinely focused on finding the best outcome for me.
I will, without hesitation, be recommending Insured Health to my friends and family. Thank you again for such exceptional service.

March 27, 2026
Unprompted review
Rated 4 out of 5 stars

it was good that the company searched…

it was good that the company searched various companies and offered me what they felt was the best option for me.
The only reason i didnt give 5 star is because i was never offered a quote for a continuation of my existing policy with the same company, which has left me now not being able to claim for a pre existing issue

January 30, 2026
Rated 3 out of 5 stars

Ok but re-check what policy you are buying.

They answered my enquiry quickly and went through all the options in a polite and professional manner. Unfortunately, once we had bought the private medical insurance we found out that we would not be covered by any symptom that we had had 6 months ago and feel as the policy was slightly mid-sold. We were told that any pre-existing issues would not be covered which we accepted but now discovered that, for example, a headache 6 months ago that you did nothing about (obviously you wouldn’t go to the GP for that) that ended up as a brain tumour would not be covered as you had a symptom before you started the policy. This isn’t 100% Insured Healths mistake but just make sure that the sales person from Insured Health emphasises the cover you are buying exactly meets your requirements.

January 7, 2026
Rated 5 out of 5 stars

excellent customer service and advice…

excellent customer service and advice for the best policy for my business. Appreciated the time that Tiernan took to understand my needs and recommended the best policy which provided equivalent service but better value for money to suit my needs

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

My communication with Neil was excellent, he explained everything for me and clarified all i asked, he tailed the cover to what I need. The offer i have better than my current insurance,for that reason I have taken Neil offer

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely a pleasant experience…

Absolutely a pleasant experience everything explained and very helpful with the questions I asked so decided to go ahead with taking out Health insurance. Your agent was very informative and helpful so made it easy for me to understand the Policy . Thank you Mrs P Wright

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

My agent

My agent, Ryan took all my concerns into consideration.
He helped me evaluate the best 2 plans that met my needs and answered my many questions.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Lower premium/more comprehensive cover!

Lee was extremely diligent in finding the right plan for me where other plans had failed to meet my needs. Despite a complex medical history the premium was lower than my previous insurer with far better cover. Lee did an amazing job and was very courteous in ringing me back outside work hours. Tre transition of cover to new insure was also handled by Lee-made my life very easy!

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Bryn has been excellent in reviewing and arranging new health cover for us. He has been efficient, helpful and knowledgeable at all stages. Highly recommended for sorting out new health cover.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

The Amazingly Simple Way of Getting Health Insurance

Very simple and straightforward process which Neil guided me through with him finding me a very good deal. The deal covered all the points I wanted and at a very reasonable price. I was more than glad to agree the deal and ensure my medical health is covered. Second to none experience.

February 26, 2026
Unprompted review

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