Insured Health Reviews 

459
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 200 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are extremely helpful, patient, and knowledgeable during every single interaction. People truly appreciate the smooth, stress-free process of setting up new private healthcare policies without feeling any sales pressure. Some reviewers were happy with the exceptional financial value and the significant money they saved on their monthly premiums. Consumers also noted that dedicated advisors always take plenty of time to answer all questions thoroughly and clearly. Buyers found the entire journey transparent and reassuring, making it much easier to make important decisions.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting helpful and knowledgeable advisors. Reviewers... See more

Service

Reviewers mention positive feedback about service, highlighting efficient, transparent dialogue and helpful... See more

Customer service

Clients share positive opinions on customer_service, noting that advisors explain everything clearly and... See more

Price

Reviewers highlight positive aspects of price, consistently reporting significant financial savings compared... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an efficient, transparent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bryn was very helpful and got us a better deal after a huge no claim premium rise from our existing providers. He allayed our fears and assured us we’d get the same cover but at a much cheaper premi... See more

Rated 5 out of 5 stars

Excellent service after current insurer wanted to charge an additional fee of £2000 per annum for a £29 excess. The consultant found a better private health product at a lower rate than we had been... See more

Rated 5 out of 5 stars

Jamie was helpful, pleasant and efficient. With a large family household he was able to get a very reasonable monthly payment plan with in minutes of getting our details. He had knowledge of our area... See more

Rated 5 out of 5 stars

Liam Cowin looked after our switch to another Health Insurance provide and saved us around £1600pa. The cover is practically identical and Liam clearly explained the slight differences so that we coul... See more


Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Dental Insurance Agency
  4. Insurance Agency
  5. Insurance Broker
  6. Insurance Company

Written by the company

Insured Health is your trusted partner in navigating the world of health insurance. As a leading broker, we specialize in simplifying the process of finding the perfect policy for you, your family, or your business. We understand that comparing health insurance options can be overwhelming, with countless providers, confusing terms, and hidden details. That’s why we’re here to make it easy. At Insured Health, we do the hard work for you. Our team of experts carefully compares policies from the UK’s top health insurance companies, ensuring you get access to the most comprehensive and competitive quotes available. Whether you’re looking for private medical coverage, corporate health solutions, or tailored policies for specific needs, we deliver options that provide peace of mind and exceptional value. Our service is fast, transparent, and personalized. We take the time to understand your unique requirements, offering clear guidance and expert advice at every step. With Insured Health, you’re not just buying insurance; you’re gaining a partner dedicated to protecting your health and wellbeing. Choose Insured Health and let us remove the hassle, so you can focus on what matters most – your health and peace of mind.


Contact info

5.0

Excellent

TrustScore 5 out of 5

459 reviews

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5.0

All reviews

(459)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Neil was great and very helpful

Neil was great and very helpful , finding best and price attractive health insurance. Quick and easy experience. Felt looked after and well informed! Highly recommended!

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

William Donna was great at listening to…

William Donna was great at listening to what I wanted from private health insurance and was not pushy in selling anything to me, gave me time to consider all the options and gave me a great price with great cover so can’t complain at all👍🏿

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Jamie Jarvis was amazing today…

Jamie Jarvis was amazing today explaining how my policy works .I had policies with Bupa for some years and although we never had the need to open a claim for any health Problems,i felt extremely confident that if something happened to Sam or myself ,we were in the perfect hands .This is how I feel tonight after listening to Jamie .
I like someone to treat me just how they want to be treated .Thank you Jamie and Bupa once again .x

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Insured Health customer service was excellent, communication was clear, and they helped me choose a policy that suited my needs and budget.

The advisor Mr. Biddle took the time to clearly explain the policy, including the benefits, exclusions, and any reductions or limitations in cover, which I really appreciated.
What made the experience great was the patience, honesty, and professionalism shown throughout the process. I never felt rushed or pressured, and all my questions were answered clearly and thoroughly.
The company did especially well in making what can often feel like a complicated process simple and understandable.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Lee panting was very clear with the…

Lee panting was very clear with the policy.He explained each and every important details with a lot of patience.All my doubts were cleared.Happy with Aviva insurance policy.Everything clear like crystal.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Lee was so very helpful and set up a…

Lee was so very helpful and set up a policy which was in the best interest of my wife and I. The quote provided was only marginally higher than the policy I have with another company but so much better in terms of cover. I would recommend Insured Health for their helpfulness in finding the right cover for us.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful!!

The person, Lee Pantin, on the phone was extremely helpful and made it so easy to set up. He was very reassuring with everything, Also really great value for money as I was worried going private would cost a lot. Now I feel at ease knowing I’m covered!

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Neil took his time to explain the options fully and answered all of my question with respect and proffesionalism. When I didnt understand something he said he took his time to explain until I did.
Excellent service and value for money policy.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Tiernan Walmsley was thorough and…

Tiernan Walmsley was thorough and patient in the way he explained the different options available. He answered all my questions to my satisfaction, referring to his manager when he needed to. Thank you

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Insured Health kept in contact with me…

Insured Health kept in contact with me regularly, helped clarify my questions and overall got me a massive discount compared to what my renewal came in at! Massive thank you to Erin and Neil who both were attentive and dealt with my prior insurer to cancel the renewal too. 10/10 service all around and I will be looking forward to their contact next year to go through the terms of my renewal then. I would recommend this company as they value you getting the best levels of cover and best policy for the annual cost. Thank you all again

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience with Lee Pantin

I had a very positive experience with AXA Health, thanks to Lee Pantin. Lee was extremely professional, knowledgeable, and helpful throughout the entire process. He took the time to clearly explain my options and made sure I fully understood the details of my private health insurance cover.

His communication was excellent—prompt, clear, and always willing to go the extra mile to assist. It made what can sometimes be a confusing process feel straightforward and stress-free.

I would highly recommend both AXA Health and Lee Pantin to anyone looking for reliable and efficient private health insurance support.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent advice and solution

After my Health Insurers of many, many years increased my payments to a totally unaffordable level I contacted Insured Health. Tiernan was extremely helpful in finding an alternative, affordable option. He was thoughtful, patient, professional and thorough. I ended up with a contract that I am extremely happy with, and would recommend them without hesitation.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Looking for health insurance try here

What was originally an enquiry ended up with me taking out a policy, this was due to the professionalism of Sebastian and his straightforward explanation of why it would be beneficial for us.
As pensioners we found the cost within our price range and were happy to proceed.
This was our first venture in health insurance and everything was explained clearly.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with Insured Health, especially working with Neil Gass.

Neil was very helpful, patient, and explained everything clearly in a simple way that was easy to understand. He made the whole process of setting up my private medical insurance smooth and stress-free. I didn’t feel rushed or pressured, and he took the time to answer all my questions properly.

Everything was handled professionally and efficiently, and I received confirmation quickly. I feel confident and reassured knowing my policy is now in place.

Thank you again, Neil, for the excellent service – I would definitely recommend Insured Health to others.

April 20, 2026
Unprompted review

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