Insured Health Reviews 412

Thoroughly professional and seamless implementation of a new Private Health Policy. Neil Gass was extremely patient and helpful in finding the best Policy for myself and my Family. I would highly recommend him,

The person, Lee Pantin, on the phone was extremely helpful and made it so easy to set up. He was very reassuring with everything, Also really great value for money as I was worried going private would cost a lot. Now I feel at ease knowing I’m covered!

Neil took his time to explain the options fully and answered all of my question with respect and proffesionalism. When I didnt understand something he said he took his time to explain until I did.
Excellent service and value for money policy.

The sales person was really helpful nice and patient. He should get a raise.

Tiernan Walmsley was thorough and patient in the way he explained the different options available. He answered all my questions to my satisfaction, referring to his manager when he needed to. Thank you

My experience was great due to the information given on all aspects of the procedure for changing my private health insurer The information given and asked for was clearly explained .Many thanks Neil

Insured Health kept in contact with me regularly, helped clarify my questions and overall got me a massive discount compared to what my renewal came in at! Massive thank you to Erin and Neil who both were attentive and dealt with my prior insurer to cancel the renewal too. 10/10 service all around and I will be looking forward to their contact next year to go through the terms of my renewal then. I would recommend this company as they value you getting the best levels of cover and best policy for the annual cost. Thank you all again

Ryan Platton

Senior Healthcare Consultant

Was very easy to talk to, really informative and provided lamyman's terms when i needed them without beating around the bush.
Hoping for a great experience if not ill update to a different platform that provides more care they can offer depending on what you pay for or afford, as nhs is really swamped and this is an extremely helpful start off. Most likely relieving each patient doctor and clinic I can imagine. Recommended to friends but they aren't interested at present for financial reasons and I find good value for money for people with limited means personally.

I had a very positive experience with AXA Health, thanks to Lee Pantin. Lee was extremely professional, knowledgeable, and helpful throughout the entire process. He took the time to clearly explain my options and made sure I fully understood the details of my private health insurance cover.

His communication was excellent—prompt, clear, and always willing to go the extra mile to assist. It made what can sometimes be a confusing process feel straightforward and stress-free.

I would highly recommend both AXA Health and Lee Pantin to anyone looking for reliable and efficient private health insurance support.

After my Health Insurers of many, many years increased my payments to a totally unaffordable level I contacted Insured Health. Tiernan was extremely helpful in finding an alternative, affordable option. He was thoughtful, patient, professional and thorough. I ended up with a contract that I am extremely happy with, and would recommend them without hesitation.

What was originally an enquiry ended up with me taking out a policy, this was due to the professionalism of Sebastian and his straightforward explanation of why it would be beneficial for us.
As pensioners we found the cost within our price range and were happy to proceed.
This was our first venture in health insurance and everything was explained clearly.

I had a really positive experience with Insured Health, especially working with Neil Gass.

Neil was very helpful, patient, and explained everything clearly in a simple way that was easy to understand. He made the whole process of setting up my private medical insurance smooth and stress-free. I didn’t feel rushed or pressured, and he took the time to answer all my questions properly.

Everything was handled professionally and efficiently, and I received confirmation quickly. I feel confident and reassured knowing my policy is now in place.

Thank you again, Neil, for the excellent service – I would definitely recommend Insured Health to others.

Highly responsive and professional service from Jake Saxelby of Insured Health . Confusion had arisen over the policy and this was resolved with his help . It’s precisely why it’s worth using a broker and Insured Health fully justified their involvement .

I spoke to Tiernon who was excellent. He explained everything clearly and answered any questions I had. I felt confident that he had my best interests at heart and that the policy he recommended was the best for my needs, even though it wasn't the cheapest.

I spoke with Lee Pantin today and he made arranging my new health insurance incredibly straightforward. He took the time to answer all my questions, explained everything clearly, and really understood my specific needs.
What could have been a complicated process was handled quickly, professionally, and with genuine care. Lee was knowledgeable, patient, and reassuring throughout, which made the whole experience feel easy and stress free.
I’m very grateful for the excellent service and would highly recommend Lee and his company to anyone looking for support with health insurance.

I received a call from Will who was very politely and sensitive to the personal aspects of health, but spoke with enthusiasm and knowledge of the product in a factual and professional way!
Every section of this product was carefully explained and discussed if I wasn't sure. Will, found a health care package that was affordable, inclusive, and easy to understand. The package had included specific issues that were important to me and my health status as well. I think, it might be the alternative way to the NHS that would allow the NHS time to recover, reorganise and relaunch as she is now well into retirement!
Thanks Will for all your work in finding me the healthcare package I wanted.

Lee Pantin was extremely helpful and very professional and took the time to listen and understand what I needed from the insurance. I am extremely grateful for all the help he gave me and for sorting the cover out I needed.

I had an excellent experience with Insured Health. Their team was efficient, highly knowledgeable and extremely patient throughout the entire process. Lee, in particular, took the time to answer all of my questions thoroughly and made what could have been a complicated process feel completely seamless.
Thanks to his outstanding level of expertise, he was able to secure me a very cost-effective plan with another health insurance provider, saving me almost £150 per month compared to my previous plan. His advice was clear, professional and genuinely focused on finding the best outcome for me.
I will, without hesitation, be recommending Insured Health to my friends and family. Thank you again for such exceptional service.

it was good that the company searched various companies and offered me what they felt was the best option for me.
The only reason i didnt give 5 star is because i was never offered a quote for a continuation of my existing policy with the same company, which has left me now not being able to claim for a pre existing issue

They answered my enquiry quickly and went through all the options in a polite and professional manner. Unfortunately, once we had bought the private medical insurance we found out that we would not be covered by any symptom that we had had 6 months ago and feel as the policy was slightly mid-sold. We were told that any pre-existing issues would not be covered which we accepted but now discovered that, for example, a headache 6 months ago that you did nothing about (obviously you wouldn’t go to the GP for that) that ended up as a brain tumour would not be covered as you had a symptom before you started the policy. This isn’t 100% Insured Healths mistake but just make sure that the sales person from Insured Health emphasises the cover you are buying exactly meets your requirements.