Insured Health Reviews 

456
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, knowledgeable, and professional, often going above and beyond to assist with inquiries. The service provided is frequently described as excellent, simplifying complex processes and making the overall experience easy and stress-free. Many people highlighted the exceptional customer service, noting clear, friendly communication and a lack of pressure during interactions, which helped them make informed decisions. Reviewers frequently appreciated the competitive pricing, often finding better deals and significant savings, sometimes hundreds or thousands of pounds, compared to previous providers.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, knowledge, and... See more

Service

Customers consistently note positive experiences with service, highlighting its efficiency, transparency, and... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the helpfulness and... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting significant savings and better... See more

User experience

People report positive experiences with the user experience, often describing it as smooth, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bryn was very helpful and got us a better deal after a huge no claim premium rise from our existing providers. He allayed our fears and assured us we’d get the same cover but at a much cheaper premi... See more

Rated 5 out of 5 stars

Excellent service after current insurer wanted to charge an additional fee of £2000 per annum for a £29 excess. The consultant found a better private health product at a lower rate than we had been... See more

Rated 5 out of 5 stars

Jamie was helpful, pleasant and efficient. With a large family household he was able to get a very reasonable monthly payment plan with in minutes of getting our details. He had knowledge of our area... See more

Rated 5 out of 5 stars

Liam Cowin looked after our switch to another Health Insurance provide and saved us around £1600pa. The cover is practically identical and Liam clearly explained the slight differences so that we coul... See more


Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Dental Insurance Agency
  4. Insurance Agency
  5. Insurance Broker
  6. Insurance Company

Written by the company

Insured Health is your trusted partner in navigating the world of health insurance. As a leading broker, we specialize in simplifying the process of finding the perfect policy for you, your family, or your business. We understand that comparing health insurance options can be overwhelming, with countless providers, confusing terms, and hidden details. That’s why we’re here to make it easy. At Insured Health, we do the hard work for you. Our team of experts carefully compares policies from the UK’s top health insurance companies, ensuring you get access to the most comprehensive and competitive quotes available. Whether you’re looking for private medical coverage, corporate health solutions, or tailored policies for specific needs, we deliver options that provide peace of mind and exceptional value. Our service is fast, transparent, and personalized. We take the time to understand your unique requirements, offering clear guidance and expert advice at every step. With Insured Health, you’re not just buying insurance; you’re gaining a partner dedicated to protecting your health and wellbeing. Choose Insured Health and let us remove the hassle, so you can focus on what matters most – your health and peace of mind.


Contact info

5.0

Excellent

TrustScore 5 out of 5

456 reviews

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5.0

All reviews

(456)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service after current insurer…

Excellent service after current insurer wanted to charge an additional fee of £2000 per annum for a £29 excess. The consultant found a better private health product at a lower rate than we had been paying this year.

Well done and will be using again when the policy comes up for renewal next year.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Best service from Neil

Neil was patient and he answered all my questions that l had to ask regarding the insurance. Neil explained how the insurance works. I would highly recommend insuredhealth to family and friends. Thank you so much Neil for your 5 star service.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

The service provided by Insured health…

The service provided by Insured health throughout their business is simply superb. In particular the professionalism and patience of their Senior Healthcare consultant Neil Hovey.
Neil is clearly extremely knowledgeable of the market and details of all the top healthcare providers and when my existing insurer raised their prices dramatically Neil very quickly found several solutions and I was able to obtain exactly the same insurance cover with another top insurer at a substantially lower cost.
Insured Health took care of everything and although I rarely praise organisations, the level of service Insured Health provide is so good I just had to. I cannot recommend them enough. First Class, and thank you.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and friendly and value for money

Bryn was very helpful and got us a better deal after a huge no claim premium rise from our existing providers. He allayed our fears and assured us we’d get the same cover but at a much cheaper premium. He answered all our questions and we now feel confident moving forward at a cost we’re happy with. Efficient and friendly manner too.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Jake must be the most efficient and…

Jake must be the most efficient and knowledgeable person ever. Such a joy to deal with someone who understands how to be professional. He replied so quickly to my email I thought it must be an automated response! He put in a monumental effort to deal with my technical enquiries and was absolutely superb. He could make a living demonstrating how to do a job properly and well for all the companies who constantly fail to do so.

May 5, 2026
Rated 5 out of 5 stars

Health Insurance Renewal - Brilliant Service!

Following a renewal quote for continuation of medical insurance with a well known provider, which had gone up by 12% and had been increasing for years despite having no claims, I got in touch with Insured Health for a comparison quote. Lee Pantin took me through all of the information gathering and explained everything thoroughly. I was able to get like for like cover with a low excess and access to local private hospitals with a reputable provider for £2,600 less! Thank you Lee and Insured Health, you have given me peace of mind at an affordable price!

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Employer

Lets get started

Tiernan was excellent by his services, very kind, professional, apologised when necessary, for instance had a cough or something and apologised when he did have them, very professional helpful & answered all questions we had thoroughly.

He has been an amazing help in getting our health insurance plan sorted, very polite with both of us, not too fast & no too slow in his voice.

Definitely good values we heard and explained which one would be more expensive to cheaper and better for us,

Hes definitely a very helpful employer & definitely good for his job, I appreciate his work and as to say I definitely recommend anyone to talk to him.

P.S. Caleb

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Changing my Healthcare Policy provider

I wanted to change my existing Healthcare policy as it the premiums had increased by an extortionate amount a month. I spoke to Jake Saxelby who checked the markets for me and took relevant details. He found me a policy with a well known company at about £70 less per month than I am now paying for a similar . Jake was very thorough, and did all the switching for me. He was also very friendly and told me that he would arrange contact every year to review my policy. He also provided me with his personal phone number for ease of contact. I’m very impressed!!

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Had a very informative yet easy to…

Had a very informative yet easy to understand conversation with Lee Pantin about the insurance and what was the best cover for me. It was a great experience as I got all the info I needed without feeling pushed like you do with other companies. Very pleased with the time the quote took and I took out the insurance. Thank you to Lee and the team!

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Neil Gass

Neil Gass, representing Aviva health Insurance helped my claim proceed successfully despite my misunderstanding of procedures. Neil's efforts on my behalf were so important to my claim proceeding through to payment.
Thank you Neil.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Personable, understanding and knowledgeable service

Ryan Platton had all the patience in the world to accommodate my hesitation to jump on an offer just because it sounds great and my scepticism about passing on information over the phone.
He answered all my many questions and showed a very positive and personable manner. At no point did I feel as if a decision was forced upon me! Thank you

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Neil was great and very helpful

Neil was great and very helpful , finding best and price attractive health insurance. Quick and easy experience. Felt looked after and well informed! Highly recommended!

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

William Donna was great at listening to…

William Donna was great at listening to what I wanted from private health insurance and was not pushy in selling anything to me, gave me time to consider all the options and gave me a great price with great cover so can’t complain at all👍🏿

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Jamie Jarvis was amazing today…

Jamie Jarvis was amazing today explaining how my policy works .I had policies with Bupa for some years and although we never had the need to open a claim for any health Problems,i felt extremely confident that if something happened to Sam or myself ,we were in the perfect hands .This is how I feel tonight after listening to Jamie .
I like someone to treat me just how they want to be treated .Thank you Jamie and Bupa once again .x

May 20, 2026
Unprompted review

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