Excellent cover with some additions. My dog is four this year and I've had to change policies due to unreasonably high renewal prices. In those cases the cover was not great, so I'm learning I also ne... See more
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Review summary
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Whilst it is too early to say whether or not Insure Your Paws will prove to be a reliable Insurer, what I can say without question, is that the cost of their premiums for a comparable degree of cover,... See more
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I've had insurance with them for over 5 years. Now that I've come to a claim, it's an extremely slow and frustrating process which has been ongoing for 3 months. They respond to my email... See more
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Straight forward site, easy site to use and neogiate. Pet insurance sorted in a matter of minutes, clear answer to any questions I had and also one of the few companies not looking to ask for a ridic... See more
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Company details
About Insure Your Paws
Written by the company
Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.
Our lifetime cover is rated 5 stars by Defaqto*, so you know you are in great hands when purchasing a pet insurance policy from Insure Your Paws.
You can choose from a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice
• Feeding and nutrition
• Parasites (including fleas and worms)
• Behavioural and training advice
• Vaccinations
• Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
Our lifetime cover is rated 5 stars by Defaqto*, so you know you are in great hands when purchasing a pet insurance policy from Insure Your Paws.
You can choose from a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice
• Feeding and nutrition
• Parasites (including fleas and worms)
• Behavioural and training advice
• Vaccinations
• Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
Contact info
Parkview, 82 Oxford Road, Uxbridge, UB8 1UX, London, United Kingdom
- 0344 273 2777
- info@insureyourpaws.co.uk
- insureyourpaws.co.uk
4.3
Excellent
2K reviews
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Easy to navigate website and great…
Easy to navigate website and great cover for a reasonable price
October 27, 2025
Reply from Insure Your Paws
Dear Stuart,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Reply from Insure Your Paws
Dear John,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Reply from Insure Your Paws
Dear John,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Very easy to get results good price…
Very easy to get results good price good service
October 21, 2025
Reply from Insure Your Paws
Dear Nick,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
I liked the price
I liked the price , but it did not say 20% of the vets bill if I make a claim I have to pay
October 20, 2025
Reply from Insure Your Paws
Hi Darren,
Thank you for your review. Your experience matters to us, and I’ll be reaching out to you shortly to follow up.
Kind regards,
Temi.
Best price for excellent cover.
October 20, 2025
Reply from Insure Your Paws
Hi Richard,
Thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
Kind regards,
Temi.
Reply from Insure Your Paws
Hi Emma,
Love hearing this! Thank you for sharing your experience with us. It’s always so helpful—and heartening—to hear that what we do is working well for you. Thanks for being part of the journey.
Kind regards,
Dean.
Reply from Insure Your Paws
Hi David,
Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
Kind regards,
Dean.
Very impressed with the level of cover…
Very impressed with the level of cover offered and excellent price , so easy to use their website and set up Direct Debit for the coming year. They offer several different prices for various levels of cover, the very best cover was so much better and a lot cheaper than my current insurance company is offering.
October 15, 2025
Reply from Insure Your Paws
Hi Michael,
This made our day—thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know truly means the world.
Kind regards,
Dean.
I have only just taken out the policy…
I have only just taken out the policy for my puppy, I have always had big dogs, but this time my health told me I'd be best with a small pup, and she is tiny, I'm aware that small dogs can apparently have problems with there teeth, I. Not sure why, but that is why I have gone for this insurance because it will cover her teeth, hopefully I'll never need to use it , but it's good to know its there should it be needed.
October 16, 2025
Reply from Insure Your Paws
Hi Mandy,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind regards,
Dean.
Great price & great customer help
Great price & great customer help
Hopefully I won’t have to use the claims line.
October 16, 2025
Reply from Insure Your Paws
Dear Mr Rollo,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Dreadful customer service
Dreadful customer service. Poor communication. Sadly I have had to make two official complaints.
October 14, 2025
Reply from Insure Your Paws
Hi Hazel,
We’re disappointed to hear about your experience. We will be in touch with you shortly regarding your complaint.
Kind regards,
Dean.
It was very easy process I haven't been…
It was very easy process I haven't been with you long but that already tells me the communication will be there. Also the price is great compared to lots of other providers.
October 14, 2025
Reply from Insure Your Paws
Hi Lisa,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Zainab.
Web site very easy to navigate
Web site very easy to navigate, very pleased with the pet policy
October 14, 2025
Reply from Insure Your Paws
Hi Les,
So kind of you to say! We're truly grateful for your support. We don’t take kind words for granted. Your support helps us grow stronger and serve better every day.
Kind regards,
Dominik
So far so good.
October 11, 2025
Reply from Insure Your Paws
Hi Lorraine,
We are so glad you are having a good experience! We appreciate your feedback and your time.
Kind regards,
Dominik
Simple and easy
October 10, 2025
Reply from Insure Your Paws
Hi Tom,
Thank you for your kind review.
Kind regards,
Shahzaib
Early indications are very good!
Whilst it is too early to say whether or not Insure Your Paws will prove to be a reliable Insurer, what I can say without question, is that the cost of their premiums for a comparable degree of cover, is way below that quoted by my existing Insurer. It is on that basis only that the curent review is provided.
October 8, 2025
Reply from Insure Your Paws
Hi Kenneth,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind regards,
Dean.
Very competitively priced
Very competitive pricing and Trustpilot review reassured me that it was a good company to go with
September 19, 2025
Reply from Insure Your Paws
Hi Jenna
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards,
Zuzanna
Reply from Insure Your Paws
Hi Shirley,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards,
Zuzanna
Reply from Insure Your Paws
Hi James
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards,
Zuzanna
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