Insuristic Reviews 

163
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the dedicated staff is exceptionally helpful, highly responsive, and provides clear, professional guidance during difficult situations. Consumers consistently appreciate the smooth and efficient process starting from the initial quotation all the way to final policy signup. Some reviewers were happy with the remarkably quick and straightforward refund process when policies were cancelled early following successful property sales. People also noted that the overall pricing is very reasonable and competitive compared to other specialized insurance options currently available. Reviewers emphasize that the coverage terms are flexible, practical, and easy to navigate without any unnecessary administrative complications.

What people talk about most

Service

Clients share satisfaction on service, frequently highlighting the quick response times and straightforward... See more

Refund

Reviewers mention positive feedback about refund, highlighting that consumers receive prompt pro-rata... See more

Response time

Customers consistently note positive experiences with response time, highlighting excellent communication and... See more

Staff

People report positive experiences with staff, frequently highlighting excellent communication and quick... See more

Price

Customers expressed satisfaction and appreciation regarding the reasonable cost and competitive pricing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had to deal with father's death and the closing down of his estate which involved looking after an empty house for 6 months till it was sold. insuristic made insuring the empty property a breeze and R... See more

Company replied

Rated 5 out of 5 stars

Excellent provider for unoccupied house insurance. Used following a death in the family and whilst probate and sale of property was going through. No fuss, easy process and reasonable cost. Even bette... See more

Company replied

Rated 5 out of 5 stars

This was the easiest part about dealing with a probate situation. Insuristic was super responsive, professional and helpful. Rob made a difficult situation possible; we needed to insure an empty house... See more

Company replied

Rated 5 out of 5 stars

I hadn’t realised this type of specialist insurance had existed until I was referred by a friend in the insurance industry, as I approached the sale of my Father’s home after his death. Very easy to s... See more

Company replied


Company details

  1. Insurance Broker

Written by the company

Insuristic is a digital first insurance broker. This means most of our products can be easily purchased online. We make insurance less complicated and tailored to your needs. Which gives you the confidence that your insurance should respond if you need it to. What's more, there are no hidden costs. We don't take big commission from our insurers nor do we charge you fees. This means we don't charge you to receive, change or cancel your insurance policy. We are committed to transparency. We tell you what we earn up front in our terms of business agreement, which we provide when you get a quote from us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

163 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(163)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and courteous responses

Quick and courteous responses, easy website to use, I took out an unoccupied property insurance during probate, got a very quick sale and received a good refund of premium with no cancellation fee. Excellent service and peace of mind.

November 4, 2024
Unprompted review
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Reply from Insuristic

Hi Denise, thank you for your review and so pleased you liked our service. All the best.

Rated 5 out of 5 stars

Wonderful service

I was referred to Rob Faulkner after a bad experience with another company. He was helpful, kind & quick to respond to emails. Would definitely recommend!

November 4, 2024
Unprompted review
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Reply from Insuristic

Thanks for the review Debra and pleased we could help you. All the best.

Rated 5 out of 5 stars

Highly recommended

Today I learnt that I'm getting a refund on the vacant policy insurance I took out with Insuristic and there's no admin fee. Amazing.
The most important for me is being able to communicate with a person Rob Falkner was knowledgeable, friendly and helpful. I wish I'd learnt about Insuristic earlier as I paid a might higher price for vacant property insurance on another property. Thank you Rob

November 3, 2024
Unprompted review
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Reply from Insuristic

Hi Marcia, we are pleased you liked our service and the refund. If you need help on the other property please let us know. All the best.

Rated 5 out of 5 stars

Probate insurance

Needed unoccupied probate insurance after my fathers death
Great service and price - Rob very helpful
Thank you

October 28, 2024
Unprompted review
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Reply from Insuristic

Thanks for your review Chris, pleased you liked our service. All the best.

Rated 5 out of 5 stars

Took out unoccupied property insurance…

Took out unoccupied property insurance for my last mother’s home that was in probate and awaiting sales completion. It was completed quicker than expected. Rob was very helpful and immediately arranged a refund for me. He was very helpful and provided immediate email reponses too me.

October 24, 2024
Unprompted review
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Reply from Insuristic

Thank you for your review James and pleased you were happy with our service. All the best.

Rated 5 out of 5 stars

Always a good experience

Always a good experience, comms are friendly and responses quick, service is top notch and pricing is excellent. Not much else to say!

October 15, 2024
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Reply from Insuristic

Thanks for your review Paul and pleased you like our service :)

Rated 5 out of 5 stars

Good Trapped traditional service.

Insurance itself was very easy to set up online was a change in the policy which allowed a refund which was advised on the same day and paid on the same day. You can’t ask for more than that.

October 8, 2024
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Reply from Insuristic

Thank you for your review Richard and pleased you liked our service.

Rated 5 out of 5 stars

First class cover

I was needing insurance for an empty house for a short time while it was sold after probate. The alternatives offered gave the protection I needed at a reasonable price. It was a bonus when after one month the property was sold and I received a refund for the unused time. Excellent service. Fully recommend.

October 3, 2024
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Reply from Insuristic

Thank you for your review Russell. Pleased you were able to sell the house so quickly and that insuring it with Insuristic was easy. All the best.

Rated 5 out of 5 stars

Excellent and prompt service

Excellent and prompt service, understood our requirements which were not straightforward and provided just what was needed.

October 10, 2024
Unprompted review
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Reply from Insuristic

Thank you for your lovely review Emma and pleased we could help.

Rated 5 out of 5 stars

Esay to use and very quick

Their system is clear and easy to use and you get responses to quotes in minutes

October 8, 2024
Unprompted review
Insuristic logo

Reply from Insuristic

Thanks for your feedback Kim and pleased you like our service.

Rated 5 out of 5 stars

Hassle free insurance with impeccable…

Hassle free insurance with impeccable communication responses.
We needed short term probate insurance coverage and Rob Faulkner made the process incredibly straight forward. A blessing in times of stress.

October 6, 2024
Unprompted review
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Reply from Insuristic

We know how stressful probate can be so we have tried to make our products as easy as possible to understand and buy. Pleased we were able to do that for you. All the best

Rated 5 out of 5 stars

Highly recommended

Really responsive staff, and easy to understand admin process.
Would highly recommend for empty property insurance. Might not be the cheapest but it's a good overall product.

October 4, 2024
Unprompted review
Insuristic logo

Reply from Insuristic

Thank you for your review Katy, pleased we made things easy. All the best.

Rated 5 out of 5 stars

Unoccupied probate property insurance

Nice to talk to Rob sorted my late dads Probate insurance for me very pleased with price and the service this morning.A very good service i will use Insuristic again.
All the very best A Evans

September 26, 2024
Unprompted review
Insuristic logo

Reply from Insuristic

Thanks for your review. I am pleased you liked our service and that we were able to help you.

Rated 5 out of 5 stars

Excellent service

Excellent service - they responded very quickly to my enquiry and took the time to explain things to me clearly. Highly recommended.

September 4, 2024
Unprompted review
Insuristic logo

Reply from Insuristic

Thank you for your review Sarah, pleased we could help you.

Rated 5 out of 5 stars

Rob and his company are brilliant…

Rob and his company are brilliant offering reasonable insurance for properties that are vacant and in probate. He offers advice as needed and I would highly recommend him.

August 23, 2024
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Reply from Insuristic

Thank you for your review and recommendation, pleased we could help.

Rated 5 out of 5 stars

Easy to arrange and very helpful…

Easy to arrange and very helpful policy.
It’s not something that you think about until you need to. Very useful.

August 22, 2024
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Reply from Insuristic

Thank you for your review, David, I am pleased we could help you.

Rated 5 out of 5 stars

Great service at a very reasonable cost

I needed house insurance for my late mother's empty property. Unlike other companies advertising online, the policy was clearly explained and Rob responded quickly to queries. The premium was also considerably less and without any cancellation fees when the property sale went through.

August 7, 2024
Unprompted review
Insuristic logo

Reply from Insuristic

Thank you for your lovely review. Pleased we could help you.

Rated 5 out of 5 stars

Highly recommended!

I can't recommend Rob and Insuristic highly enough. Having decided to undertake the probate and management of my late father's estate without costly professional assistance I realised I needed some level of indemnity insurance. Rob was incredibly helpful in guiding me, not just through the insurance products offered by Insuristic but pointing me towards other useful sources of information. I felt I took up way more of Rob's time than I should but he was patient and responsive throughout. Brilliant service.

July 18, 2024
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Reply from Insuristic

Thank you for your lovely review Linda and pleased we were able to help you.

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