I had an amazing quick stress free response and action today, and I'm super excited about it. Many thanks to Karine who attended to me today. This is how actions should be taken when customers requ... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We purchased travel insurance from Insurte for our Europe trip. When our travel dates changed, we needed to update the insurance as well — and the process was remarkably smooth. Just one email and eve... See more
Due to change in travel plans I had to cancel my travel insurance at short notice. The team responded to me promptly and made sure I get the entire amount refunded back to me before the end of 14 day... See more
I truly appreciate this company and their amazing team. I had so many difficulties with my kids visa process to relocate to the island and everytime we had an issue their agent supported us by putting... See more
Company details
Written by the company
Simplifying Travel Insurance Worldwide. Traveling should be safe but can sometimes come with unexpected situations. That's where we come in. With over a decade of experience, insurte.com is your trusted partner in securing world travel medical insurance and ensuring compliance for your international trips. We've insured over a thousand travelers over the world. Our easy, insurance comparison website is designed to be simple, fast, and 100% compliant with Embassy and Visa Center requirements. Explore the world with peace of mind, knowing that Insurte has your back
Contact info
4.8
Excellent
370 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Good assistance
The assistance is quite kind and helpful to me. He solved my problem quite fast. I love that!
December 3, 2024
Unprompted review
Excellent Service and Quick Refund!
I had an outstanding experience with Insurte. Their services are top-notch, and their customer service is incredibly fast and responsive. I faced an issue with my travel appointment and couldn't meet the scheduled date. Insurte handled my situation promptly and refunded me without any delay. Highly recommend their services!
December 3, 2024
Unprompted review
Best Choice❗️…
This is my second time using Insurte Services.Like a walk in the park that is how i will describe the process of any endeavours insurance with Insurte.They are always ready to tackle your questions/requests in the shortest time possible,with the utmost politeness.If you are looking for an Insurance Agency 'DO NOT THINK TWICE',choose Insurte you will not be disappointed.
December 2, 2024
Unprompted review
Best prices and best customer service
Their responses to every inquiry have been swift, fully informative, clear, courteous and effective. Whether I needed a current contract in a different language or wished to cancel a future contract, no matter the issue, it was resolved the same day. I think their pricing can't be beat, and with such great customer service, I strongly recommend Insurte for travelers needing coverage. btw I could enter dates for most of 2024 but put the last request date here.
November 29, 2024
Unprompted review
Very good customer service
I didn't receive my visa decision in time for my trip. After reporting to the customer support, they gave me a refund, and the whole process was very quick and friendly.
November 29, 2024
Unprompted review
I contacted Insurte regarding my policy…
I contacted Insurte regarding my policy cancellation due to change of travel plan. They have me the option of keeping the contract until the other travel dates are finalized or get the policy cancelled. They also gave me nicely written performa for policy cancellation request. The response from them was quick and friendly. My request for policy cancellation was honored within minutes of request. I appreciate them and plan to use them again for any future needs.
November 28, 2024
Unprompted review
Thank you, Insurte!
I highly recommend Insurte for travel insurance. They are very responsive and really worked with me several times as I applied for a visa to France. Additionally they are the most affordable at a fraction of the cost of other insurance companies. Every part of the visa process was challenging except for obtaining travel insurance, thanks to Insurte. I told them I will always use them and will recommend them to everyone I know, and I mean it. They really are the best.
November 28, 2024
Unprompted review
I had a fantastic experience with this…
I had a fantastic experience with this service! The response time was incredibly fast, and the team handled my request with great efficiency. I didn’t have to wait long at all for a solution, and the communication was clear and helpful throughout. It’s rare to find such prompt and professional service, and I’m really impressed with how quickly everything was resolved. Thank you
November 26, 2024
Unprompted review
I really appreciate the fast follow up…
I really appreciate the fast follow up for some adjustments on my document.
Well done John!
November 25, 2024
Unprompted review
Hassle free with all information…
Hassle free with all information provided upfront for a great user experience
November 23, 2024
Unprompted review
Excellent.
November 22, 2024
Unprompted review
No quibble refund when visa applied for…
No quibble refund when visa applied for was not granted. Fast response from customer service.
November 18, 2024
Unprompted review
Fast action and helpful service
I really appreciate the fast action of John from Insurte. I have requested to update some personal details and after an hour it has been completed.
November 19, 2024
Unprompted review
Good service and superb customer…
Good service and superb customer service from John and Charlotte! Many thanks!
November 18, 2024
Unprompted review
Impressed
I was so impressed with how quickly I was able to purchase my insurance for my visa! What a relief!
November 12, 2024
Unprompted review
One day before my visa application I…
One day before my visa application I found out that I entered the wrong dates for the insurance,
The support team was very understanding and showed me a clear instructions to fix my mistake,
After I provided the documents showing that I have indeed entered the wrong dates, the support team took immediate action to fix it and send me my new contract,
This attention and support is a great reason for my very positive experience and I will sure book again for my next travel,
Mustafa
November 9, 2024
Unprompted review
Extremely efficient- quick reply and my…
Extremely efficient- quick reply and my insurance was refunded immediately after my French visa was refused. It is a pleasure dealing with a company that has such integrity6.
November 5, 2024
Unprompted review
Extremely professional
Extremely professional. I am very happy with their service. My visa got rejected and they refunded me literally less than 24 hours since the time I sent them my request. Highly recommend
November 6, 2024
Unprompted review
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