Sales are very good, but the after sales, we’ll once the car has been sold they promise you the earth ( wing mirror not working) but we have been given the run a round for the last 3 weeks arranged to... See more
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The whole process from start to finish was A one very please indeed thankyou to the team perfect
Ed looked after us very well and we were able to do the transaction on the same day. Ed went out of his way to make sure we were comfortable as he trawled through the paperwork. A relatively good ex... See more
First time using integrity automotive for mechanical services as I thought they only sold cars. So glad I did, had new discs and pads to the front and rear plus wheel alignment and balancing for a pri... See more
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Company details
Written by the company
Welcome to Integrity Automotive - Your Premier Used Car Dealership and Service Center in Ipswich! Discover Ipswich's leading used car dealership and car service centre at Integrity Automotive. With years of experience, we've become the go-to destination for high-quality pre-owned vehicles and reliable automotive services. Integrity Automotive is your trusted source for top-notch, pre-owned cars in Ipswich. Each vehicle in our inventory undergoes a meticulous inspection, ensuring you get the highest quality for your investment. As the preferred used car dealership in Ipswich, our state-of-the-art service centre is staffed with skilled technicians ready to handle everything from routine maintenance to complex repairs. Your vehicle is in good hands with Ipswich's top automotive service provider. At Integrity Automotive, we prioritise customer satisfaction. Our friendly and knowledgeable team is dedicated to making your experience seamless and enjoyable, from browsing our Ipswich showroom to post-purchase support. As a proud member of the Ipswich community, Integrity Automotive is more than just a dealership; we're your neighbours. We believe in giving back and actively participate in local events and initiatives, reinforcing our commitment to Ipswich.
Contact info
West End Road, IP1 2DZ, Ipswich, United Kingdom
- 01473 659629
- sales@integrityautomotive.co.uk
- integrityautomotive.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 48 hours
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Servicing and Repair Volvo XC60 Knowledgeable and helpful team
Knowledgeable and helpful team
Very good service
Informed of vehicle progress including video
Great workshop, very professional
Recommend definitely
Have been using this garage for 3 years…
Have been using this garage for 3 years now for all my needs, repairs, service and MOT.
Didn’t have a great experience last year (forgot to leave a review) but the service team have changed and it’s superb now, great service and very quick also.
Glad it’s changed for the better and here is to many more years bringing my car here.
Just picked up my new car from Aaaron
Just picked up my new car from Aaaron. Amazing service from an Amazing company. Has to be the best dealership in Suffolk
Great experience and fantastic car.
We have been very impressed with the knowledge of staff particularly regarding specific vehicle details, as well as the caring and personal approach.
Thank you!
Excellent service provided throughout
Excellent service provided throughout. Sales and service staff very helpful and friendly.
Had a minor issue with the car within the first few weeks (no fault of the dealer) which was fixed immediately without question.
It’s the second time of purchasing a…
It’s the second time of purchasing a car from integrity and again brilliant service many thanks to Paul
Excellent customer care
Excellent customer care from Brandon and the workshop team.
Would recommend to friends/family.
just had my partners Audi mot done…
just had my partners Audi mot done fantastic service,very well organised and pleasant people.
Treated with fairness and respect…
Treated with fairness and respect throughout my whole experience since first look at a car.
Even though I didn't make the purchase in the end, Integrity were friendly and professional. Particular shout out to Sam.
Good costumers service in regards with…
Good costumers service in regards with sales,I cannot complained.But when its about technical issues,I wouldn't recomend.I bought a Peugeot 2008,and I thought that buying from a dealer,would keep me away from investment on short term.I was told by other to be carefull at rear brak pads,and I called straight away Integrity.They booked me for garrage,but when I went there,MOT technician came to me with an attitude:I am MOT technician,I know everything,you don't count!-and told me that I could run with those breaks another 2-300 miles.Tell me now:If the MOT technician didnt even mention break peads thin on MOT,which is a matter of safety,after all,how could I trust this company to go to them for more serious problems.When you pay a lot of money for the car,I presume that a mechanic should treat you with more respect,not to make you feel useless.
Just found out that rear break disks must be replaced.Thank you Integrity Automotive for putting at risk persons.And you dont have the common sense to answer at review.you should post bad reviews on your site,by the way.
Four months we had our dream little car…
Four months we had our dream little car went to my local mechanic who we gave used for a very long time he removed all codes and said rushed to we buy now and get rid off
Integrity by name integrity by nature!
Integrity by name integrity by nature! I placed a deposit on a car that I hadn't even seen, having trusted this company with their honesty. I felt at ease at this dealership, took the car for a test drive, the staff were really down to earth and helpful, making the final purchase an easy one. Really happy with my car, it came with a three month warranty which is peace of mind, not that I will need it, but it is reassuring nevertheless.
Had my car in for a full service and…
Had my car in for a full service and mot. Staff extremely friendly.was emailed a video of the health inspection of my car. Excellent prices. Can’t fault at all. Will definitely be my go to garage from now on.
I recently purchased a car from…
I recently purchased a car from Integrity in Ipswich, and the experience was fantastic. I had a bit of a hiccup with the finance company when it came to transferring the money—it was a Saturday, and things were moving slower than usual. However, Paul and Aron went above and beyond to ensure everything was sorted out quickly and smoothly. Their professionalism and commitment to customer satisfaction really stood out. They kept me informed throughout the process and made sure I drove away with my new car on the same day. Highly recommend Integrity Ipswich for anyone looking to buy a car!
My first time here for an MOT as…
My first time here for an MOT as recommended by my daughter. All very nice staff, very helpful. All did a great job

Reply from Integrity Automotive

Reply from Integrity Automotive
Amazing service from very friendly…
Amazing service from very friendly staff, no one trying to rip you off. Communicated throughout the process and very happy with outcome. Will be coming to Integrity for all my future car needs.

Reply from Integrity Automotive
Came in for an air con issue
Came in for an air con issue. They resolved the matter swiftly. If you are looking for customer service with swift action then this is the place to go.
Thanks all

Reply from Integrity Automotive
Integrity automotive the only place I take my car
I've booked my car in short notice at integrity automotive for a diagnosis of my rear brakes and quite a bad noise coming from the front. Integrity automotive where quick to diagnose and fix my car. The price for the work was cheaper than main dealers but the level of customer service and quality of work was second to none. I was always kept up to date on the work and a health check with a video was sent to me explaining the condition of my car. I would highly recommend integrity automotive as they go above and beyond. Thank you integrity automotive team

Reply from Integrity Automotive
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