Intergro ~ brilliant what can I say, it's what I've been looking for for years. Main problem I have is being unable to get on repeat a strain that works. Armed with knowledge of terpenes and the selec... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We offer the UK’s leading cannabis-based therapy and care for patients suffering from chronic pain and psychiatric conditions. Our specialist Doctors provide expert advice through one-to-one video consultations and on-going support through our clinic nurse. Register with Integro Medical Cannabis clinics today for your free eligibility assessment.
Contact info
41 Central Avenue, KT8 2QZ, Surrey, United Kingdom
- 0800 464 7051
- contact@integroclinics.com
- integroclinics.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really amazing customer service
Really amazing customer service; found the staff (including doctor) easy to talk to and you feel listened to. Prescriptions are quick reliable delivery. Really highly recommend.

Reply from Integro Medical Cannabis clinics
Very straightforward process,all the…
Very straightforward process,all the staff have been very professional ,knowledgeable and helpful. The prescribed flowers have been very effective in relieving my pain.

Reply from Integro Medical Cannabis clinics
Great overall, highly recommend
Everything overall from Integro is great, the staff are all very helpful, polite and kind and show care and understanding with patients. The only bit of improvement i could speak on is making it easier (more up to date/modern) when booking appointments, prescriptions and requesting dispensary inventory lists, i think this could be implemented via an app or a patient portal of some kind. Aside from that everything is great and i am proud to say that Integro are my medical cannabis clinic. Shout out to Dr Sunny Nayee and Mr James Clyne Gunn for being so down to earth and understanding, some of the best patient interactions I've ever had from any medical professionals.

Reply from Integro Medical Cannabis clinics

Reply from Integro Medical Cannabis clinics
Perfect experience with everyone that i…
Perfect experience with everyone that i had spoke to, Chris was a massive help and put me at ease with it all and put me in the right direction for each step, Sunny was very in detail and understanding and answered everything i needed to know.

Reply from Integro Medical Cannabis clinics
Hands down the best Medical care I've…
Hands down the best Medical care I've ever received from start to finish. Highly professional, highly considerate and highly passionate about helping people. Continue what you're doing!

Reply from Integro Medical Cannabis clinics
The Doctor was very helpful and…
The Doctor was very helpful and friendly, they took time to listen to how my condition affected me and recommended which medication would be the best for my conditions.

Reply from Integro Medical Cannabis clinics
Very nice people,- helpful and…
Very nice people,- helpful and understanding attitude…`I will definitely recommend this company

Reply from Integro Medical Cannabis clinics
I have recently joined and have not…
I have recently joined and have not received any product yet I found the staff very friendly and helpful

Reply from Integro Medical Cannabis clinics
Integro
Since I started using the services of Integro I felt they have listened and focused more on what will truly help me. For a long time I've had issues and finally found a way of managing my conditions. Truly grateful to have the help I'm receiving to help me cope with daily life.

Reply from Integro Medical Cannabis clinics
Really glad to know that such groups…
Really glad to know that such groups exists for medical purposes and very professional and informative. Very simple and straightforward approach to helping people

Reply from Integro Medical Cannabis clinics
Customer Service 10/10 Friendly Staff!!!
Had a problem with my prescription. Medicine has been discontinued (name changed) so I had to get a new prescription.
Jemma and Cheryl (apologies if spelling is wrong) got my replacement prescription sent over the same day! You’re both Amazing thank you!

Reply from Integro Medical Cannabis clinics
Integro medical has a great team.
Integro medical has a great team of consultants always very helpful and explained everything to me. Grate Clinic overall.

Reply from Integro Medical Cannabis clinics
Brilliant
Brilliant, informative company, very happy with dr sunny, and nurse james of course, very good clinic, highly recommend

Reply from Integro Medical Cannabis clinics
From stat to finish the process was…
From stat to finish the process was easy as is any follow up appointments Dr. Sunny Nayee &
Nurse James were very helpful and supportive and I think it is brilliant having this service. Office staff on phones and emails also very friendly and helpful, definitely not what you get from your GP who cant even be bothered to give you an apointment.

Reply from Integro Medical Cannabis clinics
Excellent knowledge and prompt…
Excellent knowledge and prompt response, also great that they do free consultations for those on low incomes.

Reply from Integro Medical Cannabis clinics
Great people to deal with
Very helpful and easy process. Made to feel very comfortable. Great service.

Reply from Integro Medical Cannabis clinics
James for the WIN!
Been with Integro for +2 years and I could not be happier with this clinic. James is an absolute LEGEND and I always look forward to our calls. The level of genuine support, interest and care that's given is of the highest standard. Could not recommend more!

Reply from Integro Medical Cannabis clinics
Today I have the most amazing,polite…
Today I have the most amazing,polite and helpful phone call with one of your staff called Jemma. Jemma was able help me get all the information I needed to complete my application for this company and she was excellent. She took her time takeing me step by step with my application. Thank you so much Jemma 🤍

Reply from Integro Medical Cannabis clinics
James Clyne Gunn is so helpful and…
James Clyne Gunn is so helpful and knowledgeable can’t recommend him enough

Reply from Integro Medical Cannabis clinics
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







