Intelligensa: Positive Handling for Schools, PMVA, BILD RRN Reviews 1,630

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 283 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and supportive approach, making everyone feel at ease. People highlight the excellent service and user experience, noting clear instructions and engaging training sessions that are easy to follow. Reviewers particularly appreciate the knowledgeable and friendly trainers who provide practical advice and create a comfortable learning environment. The company's customer service is also frequently mentioned as professional and responsive, handling inquiries efficiently.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the trainers and instructors for... See more

User experience

Users describe positive interactions with user experience. Customers found the courses very helpful,... See more

Instructions

Customers consistently note positive experiences with instructions. Reviewers highlight clear guidance,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the training provided,... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently highlight the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

- Information was clear. - Updates about staff progress with online training were really helpful as it enabled me to chase people up. - Reminders re what to wear etc. were also helpful as I could j... See more

Company replied

Rated 5 out of 5 stars

Overall a good course with some great advice and strategies to cope with difficult situations. I do feel that the course seemed more at an older child/persons level as oppose to smaller, younger prima... See more

Company replied

Rated 5 out of 5 stars

The course was easy to follow. The instructor started off with the basics and gradually built up the different techniques step by step. This allowed trainees to feel at ease and confidence to test ou... See more

Company replied

Rated 5 out of 5 stars

Great instructors who were adaptable and good fun. They really put situations into real life for us and gave us some great ways of remembering the moves - which is always the hardest thing to do when... See more

Company replied


Company details

  1. Coaching Center
  2. Educational Institution
  3. Emergency Training
  4. Emergency Training School
  5. Occupational Safety and Health
  6. Training School

Written by the company

Affordable and flexible trainers delivering certificated courses in: Positive Handling for Schools, Managing Challenging Behaviour, Breakaway Techniques, PMVA, Physical Intervention, Control & Restraint, Secure Patient Transport, Conflict Management, Ligature Removal and Safeguarding. We are BILD ACT Restraint Reduction Network (RRN) Certified Training providers. We come to your venue and our services are available both nationally and internationally. Visit our website for further information or call our office on 01707 654317


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Positive Handling Training

The Positive Handling Training was very positively received by all that attended. Both of the staff members that delivered the training explained the different techniques very well, engaged fully with our staff members and were careful to point out any corrections needed in our practice. It was great to have a chance to be able to practice the different techniques ourselves and we were given a chance to have our questions answered. Would highly recommend this provider.

September 30, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you so much for your lovely feedback on our Blended Positive Handling for Schools course. We have an excellent team of well experienced trainers and we’re glad you found your trainers to be engaging and attentive with different technique support. We are also happy to know you found our hands on approach helpful and that all questions and queries were answered. Once again thank you for your support!

Rated 5 out of 5 stars

Training is great

Training is great, very engaging and interesting

October 8, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

We appreciate the time you took to share your thoughts on our Prevention and Management of Violence and Aggression training. We’re happy to hear you found the course engaging and interesting and you had a great time throughout. Once again thank you for your support!

Rated 5 out of 5 stars

Absolute professional training

Absolute professional training, well explained and very interesting would definitely recommend

September 29, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your wonderful feedback on our BILD ACT RRN certified Secure Patient Transport with Mechanical Restraints training. We have a great team of well experienced trainers and we’re glad to hear you found our course interesting, clear and professional. Thank you for your support!

Rated 5 out of 5 stars

Friendly and effective use of time

The trainer was friendly and personable. He moved through the training at a suitable pace that meet our needs. Answering questions and remodelling when required.

October 13, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback on our Blended Positive Handling for Schools course. We have a wonderful team of well experienced trainers and we’re happy to hear they were friendly and make the experience as personal as possible for you. We’re also happy to know any questions and queries you had were answered effectively and you left feeling confident! Thank you for your support!

Rated 5 out of 5 stars

Honest discussion about the different

Honest discussion about the different scenarios in different settings and how to resolve them.

October 10, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you very much for your feedback on our Blended Positive Handling for Schools course. We’re pleased to hear you had honest and helpful discussions about different scenarios and how you can effectively and safely go about resolving them. We have an excellent team of trainers with tones of experience behind them! Once again thank you!

Rated 5 out of 5 stars

Very good experience

October 15, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

We really appreciate your feedback on our Blended Positive Handling for Schools course! Our excellent team is full of well experienced trainers who bring real life examples and solutions to the table, and we are pleased to hear you had a good experience with us. Thank you for your kind support!

Rated 5 out of 5 stars

It’s a good training and important

It was a good and important training and it helps a lot.

October 8, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you very much for your feedback! We’re really pleased to hear you found our training to be important and helpful. Thank you again for your support!!

Rated 5 out of 5 stars

Excellent session

Excellent delivery with an experienced tutor. Kept us all engaged with fun activities and lived experiences.

October 2, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your lovely feedback on our Managing Challenging Behaviour and Breakaway Skills course! We have a wonderful team of very experienced trainers who bring real life examples and solutions to the table, and we’re pleased to hear you found the activities fun and engaging! Once again thank you!

Rated 5 out of 5 stars

The trainer was very engaging

The trainer was engaging and explained everything well. Each and every hold was shown and explained perfectly along with plenty of time to practice ourselves and then answered any questions we had too.

October 8, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

We truly appreciate your thoughtful review on our Blended Positive Handling for Schools course. It’s great to hear that our trainer’s clear explanations and practical demonstrations helped make the session both engaging and informative. We’re glad to hear all queries were answered both verbally and with physical demonstration. Thank you once again!

Rated 5 out of 5 stars

Very knowledgeable trainer

Very knowledgeable trainer that offered lots of options and great advice on how to avoid injury. The trainer took his time and gave practical examples allowing for all staff members to take part and work together to achieve the best outcomes.
Would recommend.

September 29, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for sharing your experience on our Blended Positive Handling for Schools course. We’re pleased to hear you enjoyed our hands-on approach, and you found our trainers to be engaging, knowledgeable and enjoyed how they prioritised safety and teamwork. It’s wonderful to hear you found the advice practical and beneficial, once again thank you!

Rated 5 out of 5 stars

Excellent training from well informed…

Excellent training from well informed staff, who are respectful, energetic and passionate about the subjects they were teaching. I really enjoyed the training

September 29, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

We truly appreciate your kind words. We have an excellent team of well experienced fun trainers who take pride in delivering engaging, informative, and respectful training, so it’s wonderful to hear that reflected in your experience. Thank you for taking the time to share your feedback on our BILD ACT RRN certified Secure Patient Transport with Mechanical Restraints. Once again thanks!

Rated 5 out of 5 stars

Informative and necessary

The men were great.
Made us at ease we were able to ask questions (relevant to our children).
Very helpful.

September 30, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your kind words on our Blended Positive Handling for Schools course. We’re delighted to hear that our team made you feel at ease and that they provided a supportive environment where you can ask questions and feel confident about your children’s care. We truly appreciate your feedback, thank you!

Rated 5 out of 5 stars

School Positive Handling Training

We liked that the formal learning took place prior to the training so we could better manage the time commitment to release staff fro this training.
The trainer was very personable and had a good understanding of our needs.
We felt we learnt more practical moves then we had in previous positive handling training delivered by a different provider.

September 25, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you so much for this fantastic feedback! We’re so pleased to hear that the blended learning approach worked well for your team. It’s wonderful to know that you found our trainer personable, understanding, and responsive to your specific needs, and that the session provided more practical value than previous training experiences. We really appreciate you taking the time to share your experience on our Blended Positive Handling for Schools course, thank you for choosing us!

Rated 5 out of 5 stars

Brilliant session, well worth attending

Very informative and delivered well. A great guy who delivered it also

October 6, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

We appreciate your kind feedback on our Blended Positive Handling for Schools course. We are pleased to hear you found it informative and well presented. Our team is excellently experienced and we are happy to hear they left such a positive impact for you on your experience. Once again thank you!

Rated 5 out of 5 stars

The experience was informative and…

The experience was informative and practical. The practical side left me feeling much more confident about what and more importantly how to deal with positive handling should an incident occur.

October 6, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you so much for your kind words. We’re delighted to hear that you found the Blended Positive Handling for Schools training both informative and practical, and that the hands-on elements helped boost your confidence in managing situations safely and effectively. We have a wonderful team of experienced trainers and we really appreciate you taking the time to share your experience!

Rated 4 out of 5 stars

Very informative

Very informative, great to have the opportunity to try the new skills learnt.

September 29, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you so much for your feedback on our Blended Positive Handling for Schools course. It’s lovely to hear you found it informative and proactive in trying out the new skills you learnt from our wonderful team of experienced trainers. Thanks once again!

Rated 4 out of 5 stars

I enjoyed the training

I enjoyed the training. It was presented clearly and professionally. Being able to practise during the session helped to reinforce the content.

October 6, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

We truly appreciate your feedback. It’s great to know that you found the Blended Positive Handling for Schools training clear, professional and engaging. Combining practical experience ensures lasting confidence and competence. Thank you again for your support!

Rated 5 out of 5 stars

The best training provider for PMVA

The best training provider for PMVA . Our team shares positive feedback. They all came out certified, confident in actions to be taken.

September 17, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your kind words and for trusting us with your team’s training! We’re delighted to hear that everyone left feeling confident and well-prepared for any situation that may arise. Our team has tons of experience, using everything they know to provide guidance based on real scenarios. Thank you once again for your support!

Rated 5 out of 5 stars

The trainer was great

The trainer was great. he brought personality and his past experience to the training in a positive way

October 2, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your lovely feedback on our Managing Challenging Behaviour and Breakaway Skills course. We have an excellent team who really know their stuff and we’re glad they presented personality and experience well. Thanks again!

Rated 5 out of 5 stars

The knowledge of the tutor who had real…

The knowledge of the tutor who had real life experiences

September 8, 2025
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

We appreciate your feedback on our BILD ACT RRN certified Secure Patient Transport with Mechanical Restraints course. Our trainers bring real life examples and guidance based on those situations to help understand real issues. Thank you!

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