- Information was clear. - Updates about staff progress with online training were really helpful as it enabled me to chase people up. - Reminders re what to wear etc. were also helpful as I could j... See more
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Review summary
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Overall a good course with some great advice and strategies to cope with difficult situations. I do feel that the course seemed more at an older child/persons level as oppose to smaller, younger prima... See more
Company replied
The course was easy to follow. The instructor started off with the basics and gradually built up the different techniques step by step. This allowed trainees to feel at ease and confidence to test ou... See more
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Great instructors who were adaptable and good fun. They really put situations into real life for us and gave us some great ways of remembering the moves - which is always the hardest thing to do when... See more
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Company details
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- Emergency Training
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Written by the company
Affordable and flexible trainers delivering certificated courses in: Positive Handling for Schools, Managing Challenging Behaviour, Breakaway Techniques, PMVA, Physical Intervention, Control & Restraint, Secure Patient Transport, Conflict Management, Ligature Removal and Safeguarding. We are BILD ACT Restraint Reduction Network (RRN) Certified Training providers. We come to your venue and our services are available both nationally and internationally. Visit our website for further information or call our office on 01707 654317
Contact info
5, Elstree Gate, Elstree Way, Borehamwood , WD6 1JD, United Kingdom
- 01707 654317
- intelligensa@outlook.com
- intelligensa.co.uk
Adam was brilliant and taught us so…
Adam was brilliant and taught us so much. I now feel more confident to manage unsafe behaviours.
November 13, 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your support and feedback on our Blended Positive Handling for Schools course. We are thrilled to hear you feel more confident to manage unsafe behaviours and challenging situations you may be faced with. Our wonderful team of trainers have tones of experience and really know their stuff, and we are happy to hear Adam left such a positive impact and taught you a lot of valuable information. Once again thank you for your support!
Very professional and learned the…
Very professional and learned the classes effectively and successfully. Many thanks to James.
October 29, 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We appreciate your support for our course and trainers on our BILD ACT RRN certified Physical Intervention training. Our wonderful team of trainers have tones of experience and always bring examples and guidance based on specific scenarios. We are glad to hear you effectively and successfully took a lot of information away from our training course and that James managed to leave such a positive impact on you and teach you a lot of valuable information. Thank you for your support!
Excellent practical experience for…
Excellent practical experience for positive handling situations. Participants were able to practise different restraint holds, understand how they should be used and importantly experience what it feels like to be in these holds.
November 13, 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We appreciate your feedback on our Blended Positive Handling for Schools course. We are glad to hear our practical experience worked well for you and gave you hands on practice on how to handle situations. Using practical demonstrations will give you the confidence to be able to deal with challenging events. Thank you for your support!
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback on our Blended Positive Handling for Schools course. We are happy to hear you had an excellent training experience with us both online and in person. We have a brilliant team of trainers who have tones of experience and always bring examples and guidance for specific scenarios. Thank you for your support!
Feel prepared and equipped
November 4, 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We appreciate your support on our Blended Positive Handling for Schools course. We are happy to hear our training has you feeling well prepared and equipped to deal with any situations you may be faced with in your line of work. Thank you once again for your support!
Good interaction
Good interaction. Well explained. Very approachable. Explained everything clearly.
November 3, 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback on our Positive Handling for Schools course. We are glad to hear you had a good interaction with our team and found them very approachable. Our team has bags of experience and bring real life guidance and examples with them to all training sessions, and we are happy to know all information was explained clearly and effectively. Thank you for your support!
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your support on our Blended Positive Handling for Schools course. We have a team of excellent trainers who have so much experience behind them, and we are happy to hear you found them very experienced and knowledgeable and took valuable information away with you. Thank you for your support once again!
Very good trainer at the course
November 3, 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback on our BILD ACT RRN certified Secure Patient Transport with Mechanical Restraints course. Our excellent trainers have tones of experience and really know their stuff and we are happy to hear they left a positive impact. Once again, thank you!
the instructor made it very easy the…
the instructor made it very easy the way he explains and is extremely knowledgeable he is an asset to your company
October 30, 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback on our BILD ACT RRN certified Secure Patient Transport with Mechanical Restraints refresher course. We have a brilliant team of well experienced trainers who bring real life examples and guidance to every session. We are happy to hear our trainers presented the information clearly and shared their knowledge effectively throughout your course. We greatly appreciate your feedback, thank you!
Great value CPD
The booking process was easy. Online training simple to access and follow. Emails with queries responded to well.
On the day of practical session, trainer was proffesional and friendly. Gave great advice and feedback.
November 11, 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We greatly appreciate your lovely feedback on our Blended Positive Handling for Schools course. We are glad you found our booking system and online training easy and simple to follow, along with all questions and queries being answered efficiently over email. Our wonderful team of trainers have tones of experience and we are happy to hear they were professional and friendly throughout, and provided helpful feedback when required. Thank you for your support!
Great instructor.
Great instructor.
A good balance between theory, learning new skills and personal school context
November 4, 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your support and feedback on our Positive Handling for Schools course. We have a great team of trainers who really know their stuff, they bring tones of real life experiences and guidance to support specific situations. We are happy to hear there was a good balance between theory, personal school context and practical skills. Once again thank you for your support!
Very informative and it will be useful…
Very informative and it will be useful to my role.
November 3, 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback on our Positive Handling for Schools course. We are happy to hear you found the course very informative and that the training we provided will be useful for you to use in your role. Thank you for your support!
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We appreciate your feedback on our Prevention and Management of Violence and Aggression training course. We are glad to hear all techniques were covered well and you found the training overall effective and good. Thank you for your support!
Excellent Training session
The trainer was so practical with his class, he made the training so lively and interactive.
Everyone In class paid attention to him because he was so accommodating to our questions and scenarios.
I love the fact that he used both Theory and practical version to train which made every information more understandable.
November 5, 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you so much for your wonderful feedback on our Prevention and Management of Violence and Aggression course! We’re delighted to hear that you enjoyed the training session and found it both engaging and practical. We have a great team of well experienced trainers and it’s great to know that the trainer’s interactive approach and blend of theory and hands-on examples made the learning experience more effective and that all question and queries were answered effectively. Thank you once again, we truly appreciate your kind words and support!
Very informative and reassuring.
November 4, 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your support on our Blended Positive Handling for Schools course. We have a wonderful team of well experienced trainers who bring real life experiences to support our training, and we are happy to hear they made a positive impact. We are also glad you found the course informative and reassuring. Once again thank you for your support!
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback on our BILD ACT RRN Certified Secure Patient Transport with Mechanical Restraints course. We are thrilled to hear you enjoyed your time during the course and that you leaned a lot of information. Once again thank you for your feedback!
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for sharing your feedback on our Positive Handling course. We offer a variety of courses, each differing in focus and duration, and the course delivered was the one chosen and booked by your school. For any future course selections, we recommend liaising directly with the school so they can choose the course that best meets your team’s needs. We’re always happy to provide guidance on course options if needed.
Honest and professional tailored to our…
Honest and professional tailored to our school
October 24, 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback on our Positive Handling for Schools course! We are thrilled you found the course to be professionally tailored to your school and honest throughout. We have a brilliant team of experienced trainers who always bring real life experiences and solutions to their training. Once again thanks!
I found the course very interesting and…
I found the course very interesting and helpful just have i think works on older children better than younger but was explained very well and i have learn a lot that day
October 23, 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback on our Blended Positive Handling for schools course! We are thrilled to hear you found the course interesting and helpful, and that you took a lot of well explained information away from the experience. Once again thank you!
Helpful and engaging.
From the moment that I requested the training Alex was extremely helpful even when I messed up some of the staff's emails she did not hesitate to help and correct. James and Andy were very engaging with ALL participants.
October 15, 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We appreciate your support and lovely feedback on our Blended Positive Handling for Schools course. We have a wonderful team with tones of experience and are glad to hear such a positive impact was made. We are also happy that James and Andy helped make the experience engaging and helpful for everyone that participated. Once again thank you for your support!
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