interBALLOON Reviews 311

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

High quality and well selected display. As good as I would have chosen in person as was nervous buying online. Delivered closer to evening time. Would have expected before 3pm so slight critique th... See more

Company replied

Rated 5 out of 5 stars

Ordered a balloon for Father’s Day. Great balloon! It arrived on time but delivery driver didn’t knock or ring the bell & left it on the doorstep where it was discovered later. Luckily the weather was... See more

Rated 5 out of 5 stars

The balloons were a really lovely surprise for a friend who was in hospital. Apparently they cheered the whole ward up. There was a misunderstanding about delivery but the owner of the company called... See more

Rated 5 out of 5 stars

Needed balloons urgently as only advised on the Friday and they were required for the Monday. interBALLOON was the only site could deliver in time (on the Sunday) and when I had a last minute panic... See more

Company details

  1. Balloon Store

Written by the company

The Helium Balloon In A Box People.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

311 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The package arrived on time, don't get the extra balloons

The package arrived on time and the balloon was still full of helium, but I thought I ordered 6 more balloons to go with it and they were just tiny balloons laying in the box filled with air. We got a good laugh about it, but it wasn't clear on the website what it was. I would not have paid the extra 6 or 9 pounds for that.

January 14, 2025
Rated 3 out of 5 stars

Disappointed

Used you before and was very happy but this time the balloons were not presented as nicely and some were semi deflated. I don’t mind paying the big money but not for a product that arrives like that. Won’t be using again unless someone gives me a reason why I should give you another chance. One great purchase and one not so great purchase.

October 12, 2024
interBALLOON logo

Reply from interBALLOON

Hi, sorry to her this, the deflated balloons are a disappointment, but does happen, please reach out to sales@interballoon.com and we will make amends, as for the presentation, it would be nice to talk to you to see what we did wrong.

Rated 5 out of 5 stars

Needed balloons urgently ...…

Needed balloons urgently as only advised on the Friday and they were required for the Monday.
interBALLOON was the only site could deliver in time (on the Sunday) and when I had a last minute panic about whether or not they would come filled with helium, they picked up the phone even though it was bang on 5pm when their offices close. Not many places do that! Lovely chap, (suspect Sales) answered my query and couldn't be helpful enough.
Overall, an excellent experience. Product arrived as promised and recipient was happy with his surprise!
Thank you to all at interBALLOON.

September 20, 2024
Rated 5 out of 5 stars

Fabulous experience with interBalloon…

I recently made an on-line order for a balloon bouquet delivery to friend for her birthday. I am in the US, the delivery was in the UK. The process was easy and the price very reasonable. Communication with the vendor was timely and thorough. The delivery was made as requested (I had date/time parameters - delivery was made in a Sunday!) And most welcomed, was the photo that my friend sent of the bouquet was exactly as I imagined/expected! I highly recommend interBalloon for an easy surprise delivery - for any occasion!

June 9, 2024
Unprompted review
Rated 2 out of 5 stars

My issue with this company is it says…

My issue with this company is it says you can have next day delivery and they cover the whole of the British isles, however when I tried to place an order to Scotland with Royal Mail, it came up on the computer that interballoons.com couldn’t guarantee delivery with them so I had to choose DPD, although it said the address I was sending to was “a restricted postcode “.
I placed the order and paid £22.94 for a helium balloon with 80 on it, for my mother in law ten days before her birthday. Imagine my disappointment to learn that it was delivered after 8pm and left on the doorstep as she wasn’t in. Lucky enough a neighbour took it in at 10pm.
I have got to say though I have had pleasant interaction with the company through emails, however I wouldn’t recommend them if they say it’s restricted postcode, because who wants to receive a balloon at the end of their special day. A child may well have gone to bed!

May 13, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look