Interlet Reviews 29

I'd just like to take the time to thank Eva of the Relocation Department. I visited the Interlet office after they invited me when I called up. I gave them details of my requirements and my budget and I sat with Eva as she took the time to call through her landlords and contacts. I left the office with a number of different viewings and although none of those initial properties were suitable for me, we done the same thing the next day and I took the second property I visited. I plan on moving again in the next 4 months. I took this place just to make sure that I was not homeless, and to get to know London a little better before I put pen to paper on a much longer contract. I will seriously consider using Interlet again. Hopefully Eva can help me once more. A++++

I was dealing with Ms Fruzsina who set two appointments which turned up not being in line with what I requested (single room vs Double). I emailed her twice, with no answer... Once called the agency, they said she was on holiday and that they would have emailed me a list of properties, and this again NEVER happened.

120 wasted Pounds, and an approach which is anything but professional

NOT SUGGESTED AT ALL!!

I just want to send a quick review praising team members at interlet W8. Victoria arranged for me to see a number of properties to rent before Christmas. I’ve not taken up a property at the moment as my circumstances have changed, but I wanted to express my thanks to Victoria and the other girls for their generous and thoughtful approach. I found Victoria to be agreeable in her manner and diligent in her research; she went beyond my expectations by arranging to view various properties instead of the one I had initially expressed an interest in. To my surprise, all of them were worth viewing - and it felt that she had actually listened to me, as opposed to simply dragging me around a list of properties that clearly wouldn’t be suitable, as is so often the case when letting. She then kept in contact and followed up with me assiduously. In a market where people are very quick to complain when they’re not happy, I thought I should be equally quick to praise outstanding customer service and courtesy. Thank you Victoria and the rest of the girls from interlet!

Miss Fruzsina has been brilliant. She has left me with a positive impression of Interlet and has helped in building a good relationship with client and agent. She has been proactive in answering all enquiries. Always friendly and at the same time professional in her approach when dealing with me. Hotels are so expensive in London and I found a studio for four weeks so quickly through interlet. Again as I said earlier this has cemented a healthy working relationship and I feel that I can call the office and be dealt with promptly and professionally. It's a pleasure to deal with interlet - I am very happy with my studio in Bayswater. Its lovely!! Many Thanks

I will never ever use this agency again! She booked me viewings which I told her was not in my budget knowing that she had properties that were! She promised to contact me with this information and never did instead wasting my time and money!

My daughter has just moved to London from Wales to study at LSU. Unfortunately she was unable to get a place in halls and has been in a hostel while she's been looking for a place. We travelled down to help her and found out about Interlet via one of the property websites, it was either Zoopla or Rightmove I believe. We arrived at the office and they booked us around 6 viewings on the same day, which was great. I wouldn't have liked for them to take us to the properties, however seeing as they do not manage the properties, it makes sense that they don't. I do not know London very well but they printed the maps and gave all information I needed to arrive at the properties. We took the 3rd property that we viewed as we just wanted her to have a property to move into. All round great service and the girls in the office were friendly and professional. I would almost certainly consider using them when my Son moved to London in the next couple of years. A+

Interlet were very efficient at housing me and providing me viewings within my given timeframe and budget however during the process of looking for flats, one of the places I set my heart on was taken when I called interlet to let them know about it at the end of the day. In a way it was my own fault as I should have called them right after viewing and although being told I should take something I like right away so as to not miss out, I did not realise it would be taken so quickly. I also wish they were open on Sundays as I am free all day. Other then this they are a great agency and I have since recommended them to a couple of friends who are looking to move to London.

I got in contact with Interlet after seeing an advertisement posted on Zoopla. Unfortunately the property had been let earlier that day however they assured me they had very similar properties in that area for my budget. Upon arrival I was greeted by a lady with dark hair, I think he name was Eve? Or maybe Eva? She booked me a number of viewings as promised and I moved in later that day. They work slightly different to lettings agencies and I was a bit sceptical at first but after learning that they seek the properties and book the viewings for me while I could concentrate on my work, it seemed like a great idea. I didn't really have to use the service as I was housed in the first day however it should be something that people look into if they have a busy schedule or possibly do not speak English very well. The second property I viewed was perfect for me and my landlord is wonderful. Check them out, f'sure!

I have used this company twice. Once when I first moved to London and the last time in 2012. I thought they changed but they didn't. They really are terrible. The customer service is appalling. The accommodation manager I dealt with was Kasia Osinska. She sent me to view some dreadful places in London. So after wasting my time and my money I decided to go to a proper agency and I found the most amazing flat in Fulham.