In the Garage Reviews 205

Responsive to my query, good delivery communication. The delivery took a couple of weeks which was a bit longer than I wanted. The garage I ordered was too large and swapping it for the next size down went very smoothly, Fillipo was very helpful and the transaction was not a problem. I found this impressive. The product was easy to put up and seems to be working well. It is a single-skin cover but seems to be tough. It only takes a few minutes to take down/put up and is easier than I expected. The fan noise is louder than I expected but not a problem. I needed an extension lead for the power cable but I managed to place all of the connections inside the garage and have a single cable pop out of the garage and straight to my power source.

Excellent product that does the job well. The instructions are very poor, and the online video doesn’t provide the detail missing from the instructions.
Product design could be improved: the filters are a huge struggle to fit, not helped by having to fiddle about under the protective cover which is also close to the floor. I had to lie on my back to fit them.
Also the fans are very noisy. As a computer engineer I know that larger diameter fans with finer pitch can move the same volume of air with much less noise.

The product seems very good, I had it inflated and working with the car in it in 10 mins including unpacking the box. As a vendor the company delivered when they said they would and kept order updates coming during the lead time. The product was described well and fit my car well as I selected it from the sizes on InTheGarage's website.

Excellent experience, fast delivery and superb customer service!

great Item Very pleased and really easy to install

I really like this company & products. I have an indoor car cover & an outside inflatable garage. Both are of extremely high quality.
Also they always deliver when stated.

I purchased a Carshield 4 months ago. I have some issues; the fans sound like a jet engine when running, the are EXTREMELY loud, something to think about if you have neighbours.
Depending on the weather, the car is always somewhat damp inside the shield, a lot of condensation builds up on the walls and ceiling from the incoming air & drips onto the car. The entire car and undercarriage has been damp to touch. On a few occasions large pools of water have collected on the floor. This storage system is a good option if you dont have a garage, and obviously better than outside storage, but my experience is it won't keep your car dry, as I see stated in other reviews.

Misled on lead time.
No communication since my order 3 weeks ago

I bought the outdoor car shield (16 foot) for my MK1 MX5. Excellent customer service, with quick helpful replies to queries, delivery within a week, and a very robust product that so far is standing up well to the harsh Scottish winter (including snow- that causes the tent to collapse and required sweeping off to re-inflate). Car remains dry and protected. I had considered a carcoon but was waiting for delivery from Demon Tweeks for over a year (due to supplier issues) and wish I had bought this alternative excellent product earlier (and protected my car last winter as well). I have had the cover for about 6 weeks now and so far am very impressed with it.
I was fine with the setup process but feel the instructions could be improved upon for the less technically savvy. The running costs stated on the website (recalculated using current extortionate electricity costs) seem to underestimate the cost of running my outdoor car shield (are these based on a single fan model?) and it is costing me around £14 per month) but I still think this is very good value for money when the cost of either hiring a garage or rust repairs is taken into account.
Overall an excellent product that I would highly recommend.

Filippo was great to work with. Product was shipped quickly. Great communication. Small issue with a hose getting crushed during shipping. Filippo immediately located a replacement and sent it out. Product itself is high quality and I would highly recommend!!

I originally looked at Carcoon's but after looking at the recent comments regarding delivery and customer service, I looked at In the Garage instead.

I ordered the 14', and while the payment was accepted, I was later told that they didn't have any 14' in stock. Filippo then offered me the larger 16' at no extra cost.

The Outdoor Car Shield arrived just a week later and was set up in just under half an hour. My VX220 has been tucked away for just over a month through the wettest, frostiest and windiest of nights and the car is bone dry.

I recently purchased and received the in the garage bubble for my 2022 Harley Davidson Road Glide Limited CVO that I set up in my garage and the fan did not inflate the garage. Contacted customer support explaining the issue, replacement parts sent and issue resolved. Thank you Filippo for your outstanding support and service. I highly recommend this company for anyone looking to protect their investment from the elements that also includes top notch service and support.

Thank you

A friendly service with good quality products, I've tried some of competitions products and they are inferior and customer service poor compared to In The Garage.

Responsive communication from the very beginning.

Any issues resolved quickly to my full satisfaction.

Very good customer service, Filippo was always quick to respond to emails when my delivery had problems in Italy, and was held by customs. The Ultimate motorcycle bubbles are expensive and it is reassuring 'In the Garage' are on hand to answer any questions and fix problems if they arise.

Everything fine, great care & help.

Great item, and just as important great support from Filippo. I thought we were going to have to sell my classic but this has saved it for me!

I had a small problem, but I must say the after sales service was excellent, and I was very satisfied with the outcome

We are very happy with this product. We’ve recently brought the car & needed to keep it dry over the winter.
It’s perfect & when we get the garage built it will be used inside as well. Top stuff 👍

Fast delivery, Great piece of kit, easy to set up
My car is now super protected from any bad weather we might have. Customer service is very good,