I was really impressed with Simmer Eats’ service when it came to subscription, ordering, and delivery - everything was smooth and efficient. However, I was very disappointed by the comple... See more
Company replied
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Truly excellent service. Emile Henry Mini Baguette Baker bought for a well discounted price. Same day dispatch, next business day delivery. Some really nice touches - handwritten 'thank you' card and... See more
So seldom to find courteous, efficient and prompt service these days. One has to be so aware of sharp practices with on line shopping as honesty is now a rare commodity. Was delighted to find this he... See more
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Great service and delivery. Lovely note in the package from Lucie which was unexpected, it just added the personal touch. Bread baker excellent. Hadn’t used one before, but it works well, and cook... See more
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Company details
Written by the company
We hope you enjoy your cooking journey, we want you to share our enthusiasm whilst appreciating all the wonderful values these home and kitchen brands will bring to your kitchen. Shop online or click and collect at our local store at the Trentham Estate in Staffordshire.
Contact info
Unit 39, Trentham Retail Village, Stone Road, ST4 8AX, Stoke on Trent, United Kingdom
- 01782572919
- info@simmerandslice.co.uk
- inthehaus.co.uk
4.4
Excellent
302 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Wusthof knives.
Wusthof knives.
Excellent product. Haus fulfilled my order immaculately and at a competitive price. I was surprised at the speed of delivery particularly as they first had to phone me to verify that I am old enough to buy knives, (I am 76).
January 11, 2022
Great website with beautifully crafted…
Great website with beautifully crafted high end products. Competitive price, delivery very fast and item professionally packaged, which is what I want from a business. Highly recommend and a nice touch with the personal note inside from ‘Lucie’ which goes a long way 😊
January 10, 2022
Excellent service
January 6, 2022
From payment to delivery of goods
From payment to delivery of goods. Fantastic service.
January 5, 2022
Just fabulous
Perfect customer service every time and the quality of the items are fab
December 11, 2021
Ok I will buy again
December 11, 2021
Out standing service and communication…
Out standing service and communication from Katie at Haus, cheerful, efficient meticulous. We had two faulty wusthof knives, they were well used and I expected to pay for the repairs. Plainly guarantee is a word that means something at Wusthof. They replaced them both. Super impressive service. Never has sticking to quality purchases been better rewarded. A company as good as it’s word represented by an exceptional ambassador thank you Katie
December 9, 2021
Unprompted review
Great quality products received
Great quality products received
Packaged well at a great price.
December 8, 2021
Bought as a gift
Bought as a gift, so I’m hoping the recipient will be happy. Arrived very quickly and with good communication.
December 7, 2021
Great service and prompt delivery
December 6, 2021
I have ordered two ceramic loaf trays
I have ordered two ceramic loaf trays. One of them, sadly, arrived broken so I immediately got hold of customer service. They’ve addressed my issue in an expedient and professional way. Highly recommended!
December 4, 2021
Great service!
First time of using Haus and will definitely be back! Clear and concise product listings, easy to order and prompt delivery service.
A pleasure to do business with! 😀
December 2, 2021
I Love Haus !!
The Haus Deals I secured were dealt with Efficiently Effectively & Speedily. Upon contacting Haus I was dealt with the utmost courtesy & my queries dealt with efficiently. I would not hesitate to recommend "I Love Haus" to my Family & Friends
December 1, 2021
great price And superb customer service.
December 1, 2021
Customer service
Customer service was amazing. They noticed I had purchased two items the same instead of two different items that I wished for. They were able to change my order to the items that I wanted which resulted in me not having to spend time and money returning the item I didn’t want. So once again thank you to customer service for being very alert and on the ball.
November 28, 2021
Perfect transaction
November 27, 2021
Customer service couldn’t be bettered
Customer service couldn’t be bettered. I had an issue with a Wusthof knife that I emailed about on a Saturday and I had a new knife delivered the following Wednesday
November 24, 2021
Unprompted review
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