I was really impressed with Simmer Eats’ service when it came to subscription, ordering, and delivery - everything was smooth and efficient. However, I was very disappointed by the comple... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Truly excellent service. Emile Henry Mini Baguette Baker bought for a well discounted price. Same day dispatch, next business day delivery. Some really nice touches - handwritten 'thank you' card and... See more
So seldom to find courteous, efficient and prompt service these days. One has to be so aware of sharp practices with on line shopping as honesty is now a rare commodity. Was delighted to find this he... See more
Company replied
Great service and delivery. Lovely note in the package from Lucie which was unexpected, it just added the personal touch. Bread baker excellent. Hadn’t used one before, but it works well, and cook... See more
Company replied
Company details
Written by the company
We hope you enjoy your cooking journey, we want you to share our enthusiasm whilst appreciating all the wonderful values these home and kitchen brands will bring to your kitchen. Shop online or click and collect at our local store at the Trentham Estate in Staffordshire.
Contact info
Unit 39, Trentham Retail Village, Stone Road, ST4 8AX, Stoke on Trent, United Kingdom
- 01782572919
- info@simmerandslice.co.uk
- inthehaus.co.uk
4.4
Excellent
302 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have not yet used the dishA great looking dish
We have not yet used the dish. In fact it is a Christmas gift bnut it looks great
November 19, 2021
After having experienced many delivery…
After having experienced many delivery debacles from other retailers lately, I was so very impressed and relieved when not only did ilovehaus deliver the correct items, they did it quickly, and nothing arrived damaged...twice! Thank you, ilovehaus!
November 17, 2021
Katie IS THE BEST!!!!!!!!
Katie in their sales/customer service department was absolutely fantastic in her service.
I submitted a query via the main website and was forwarded to her care - she was exceptional. Prompt and professional responses and super generous in the outcome.
Thanks again - I wouldn't hesitate to recommend your firm!!
October 27, 2021
Unprompted review
Ordered a knife
Ordered a knife, it arrived quickly, before due date. Good service.
September 26, 2021
Gefu Spice Mill
Had been looking at Gefu Pepper Grinders online, didn't want to pay 35£, Haus are selling them for 17£!!! Quick delivery, but by luck of the draw it was faulty; a replacement was sent immediately. Very happy.
September 16, 2021
A Converted Sceptic!
I have always baked my bread either freeform or occasionally in a loaf tin, and was sceptical about the effectivness of bread bakers or the cloche method, but no more! I purchased the Artisan Bread Baker in a gorgeous shade of red and was amazed at the crust and crumb of the very first loaf I baked in it. Super product. I'm definitely a convert!
September 12, 2021
Very good worth the money
September 11, 2021
All round excellent experience.
September 4, 2021
I bought some Wusthof knives from this…
I bought some Wusthof knives from this site. The quality is beautiful, the knives are perfectly balanced and amazing to use. Service was very quick and efficient, thanks Haus!
September 1, 2021
Excellent service and excellent products
Ordered Wusthof honing steel and couldn't be happier with it. Haus are the main Wusthof supplier in the UK and hence you also get that peace of mind that the products are genuine.
August 30, 2021
Excellent service
Excellent service. Product was exactly as advertised, well priced and delivered quickly
August 25, 2021
Excellent customer service
Excellent customer service - reassuring - went above and beyond
August 23, 2021
A super fast service
A super fast service, so impressed with the item I purchase with easy navigation of the website with accurate description of the item but more important, competitive price.
August 18, 2021
All good and quick delivery
August 16, 2021
Extremely efficient service!
August 16, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.