Into Plumbing and Heating Reviews 

156
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We had bathroom tap and basin waste installed by Darren. Really pleasant and genuine fellow. He knows his trade very well. He resolved our shower leakage problem with his creative idea and at no addit... See more

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Rated 5 out of 5 stars

Boiler was losing flame and leaving us without heating or hot water on a very cold night. Called Into who were able to confidently talk us through how to solve it (was a frozen vent pipe blocking th... See more

Rated 5 out of 5 stars

Imagine smelling waste and having random puddles of water in your conservatory (where your soil stack is). Then imagine calling a plumber saying you think you have a blocked drain. Then imagine bein... See more

Rated 5 out of 5 stars

We had an overflowing loo which we called Darren out to look at. Turned up within an hour of calling, immediately put right the overflowing water and diagnosed the problem that was causing it. Replace... See more

Company details

  1. Plumber

Information provided by various external sources

Local, Expert Plumbing & Heating Services. Always First on Price, Reliability & Customer Service Into Plumbing and Heating operate throughout Essex. With over 15 Years’ experience, our family run business always delivers a service that is above expectations.


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4.8

Excellent

TrustScore 5 out of 5

156 reviews

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4.8

All reviews

(156)

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Rated 5 out of 5 stars

Definitely worth contacting....

Really great service and after service.
Darren and staff all very helpful and courteous.
Would definitely recommend them. Glad I found him as have had a few plumbing problems and confident when I contact him I don't wait days for a response to arrange a date/time to come and check out the problem.
Workmanship always good and very tidy.

April 24, 2021
Unprompted review
Rated 5 out of 5 stars

Cloakroom Renovation

Darren brilliantly renovated our cloakroom, which involved replacing the toilet, sink, pipe work, radiator, floor tiles and re-plastering a wall. The project was on time and in budget, even though he had to overcome unforeseeable issues due to the property being over 200 years old.

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Darren is my go to Plumber

Darren is my go to Plumber. Darren is trustworthy, very reliable and has always delivered exactly what he states and in my view charges a fair price every time. Darren has covered most things for me from Shower leaks, Toilet leaks, Tap replacement too.
Darren is a credit to his trade, I would strongly recommend

April 15, 2021
Unprompted review
Rated 5 out of 5 stars

Effective and efficient

Very effective and efficient. Job done within timescale as stated. Really easy explanation of what the job entailed and great price. Cannot fault the customer service and politeness of all involved. Would definitely recommend and will keep their telephone number to hand.

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

Combi boiler replacement in loft

Was having problems with boiler being very erratic and called Into Plumbing and Heating found on Google. Darren responded same day and we fixed an appointment to inspect it within a few days. Darren gave me different honest options and I chose to have a new combi boiler to replace my old one in the loft of my bungalow. Arranged a date just two weeks later and Darren kept me informed, sent through, quote and Jack and Kevin arrived as planned. By 4 o’clock that day, everything was done, cleared up, taken away and I had heating and hot water again. They were both very respectful, polite and efficient and I felt comfortable leaving them to it (providing a cuppa every now and then) . The next morning there was a slight problem with air in the system and Darren was straight away round sorting it out. I have complete faith in this company and know if anything goes wrong they will sort it. Great reliable and professional service providers that I wouldn’t hesitate in recommending.

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

New Combi Boiler Installed

I had a combi boiler installed and am delighted with the work. From the initial contact to the work being completed, the service was outstanding. Communication and speed of response was excellent, along with the fitting costs. Darren who carried out the work was punctual, professional, efficient, knowledgeable, friendly, patient and tidy. I will definitely be recommending ‘Into Plumbing’ to all my friends, cannot praise them enough!

March 14, 2021
Unprompted review
Rated 5 out of 5 stars

Good pricing and service

My elderly father needed a new walk in shower with seat as he could no longer use the bath for showering. I obtained quotes from specialists for walk in showers designed for the elderly and thought that they were quite expensive. I looked for a local firm and got a quote from Darren which was better. The work in replacing the bathroom was great.

Nothing was too much trouble for Darren and even when we had some snagging items, he kept coming round repeatedly to fix these. I would have no problem in recommending this company for any bathroom replacement/plumbing work.

We have subsequently had a small problem with one of the taps in the bathroom - Darren came round and fixed the issue (which was not related to anything to do with his work) promptly and didn't charge anything. Thank you

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

Superb service

Having no heating or hot water we called into plumbing, Darren responded rapidly and was able to carry out temporary fix. We decided we would go with a new boiler, both Kevin and jack were superb tidy polite and helpful. Any questions we have had since the installation Darren has only been to happy to help. Fantastic 👍🏼

March 11, 2021
Unprompted review
Rated 5 out of 5 stars

Genuine service goes a long way!

Rarely write reviews but I feel compelled to give credit where it’s due, after previous plumbers either showed a reluctance to help or attempted to ‘sell’ me the idea of ripping out my whole shower and replacing it with a new (which would have included breaking a tiled wall and replacing). Kevin at Into Plumbing came round 24 hours after being called, took the time to understand my needs, spent less than 10 minutes undoing a stubborn nut, replaced a flow cartridge and charged me a fair price for it (saving hundreds on ripping out the shower completely). I’ve already booked them back in for a boiler service. Save yourselves the time of ringing round and give these guys a call first.

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

Quick resolution to no heat on a cold night!

Boiler was losing flame and leaving us without heating or hot water on a very cold night. Called Into who were able to confidently talk us through how to solve it (was a frozen vent pipe blocking the condensation from flowing out) and offered to come out if needed.

We were able to quickly resolve exactly as described restoring heat and hot water! Thanks Into!

February 14, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you Darren

Thank you Darren! Very friendly and efficient. We would highly recommend and we will definitely be using him going forward. Darren came on an emergency basis due to a leak in our ceiling, he fixed the problem in no time and we were happy to have him in our home. Great job!

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

Absolute legends

Imagine smelling waste and having random puddles of water in your conservatory (where your soil stack is). Then imagine calling a plumber saying you think you have a blocked drain. Then imagine being that plumber, who arrived expecting a 20 minute job. Now imagine being Into Plumbing who actually had to stay half a day, pull up my floor to discover a stupidly concealed manhole cover, beneath (and above, eww) which lay several cubic feet of unimaginable filth from the street's waste pipe system. They stayed and completely cleared the blockage, basically elbow deep in other people's sewage. My bath now drains normally and the smell is gone. They are absolute legends.

PS you can keep the rubber gloves 😂

January 30, 2021
Unprompted review
Rated 5 out of 5 stars

Boiler replacement, excellent service

My elderly parents boiler stopped working. I contacted Darren and he was able to come out the same day to assess the situation.
A new boiler was needed and Darren was able to order and install this.
I have been very happy with the service we received, Darren was very clear when explaining what needed to be done. He answered all our questions and I would not hesitate to recommend him.
He was friendly, helpful and professional throughout the whole process

January 24, 2021
Unprompted review

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