Into Plumbing and Heating Reviews 

156
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We had bathroom tap and basin waste installed by Darren. Really pleasant and genuine fellow. He knows his trade very well. He resolved our shower leakage problem with his creative idea and at no addit... See more

Company replied

Rated 5 out of 5 stars

Boiler was losing flame and leaving us without heating or hot water on a very cold night. Called Into who were able to confidently talk us through how to solve it (was a frozen vent pipe blocking th... See more

Rated 5 out of 5 stars

Imagine smelling waste and having random puddles of water in your conservatory (where your soil stack is). Then imagine calling a plumber saying you think you have a blocked drain. Then imagine bein... See more

Rated 5 out of 5 stars

We had an overflowing loo which we called Darren out to look at. Turned up within an hour of calling, immediately put right the overflowing water and diagnosed the problem that was causing it. Replace... See more

Company details

  1. Plumber

Information provided by various external sources

Local, Expert Plumbing & Heating Services. Always First on Price, Reliability & Customer Service Into Plumbing and Heating operate throughout Essex. With over 15 Years’ experience, our family run business always delivers a service that is above expectations.


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4.8

Excellent

TrustScore 5 out of 5

156 reviews

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4.8

All reviews

(156)

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Rated 5 out of 5 stars

Highly Recommend

I’ve used Darren 3 times now, he fit a complicated tap in my kitchen island and has fixed 2 different leaks, can’t fault his service and is fairly priced, will use Darren moving forward from here on

December 2, 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service

We booked Darren for a boiler service and he spotted a couple of extra issues that he assisted with and went beyond the basic service we had booked, at no extra cost. He has also happily answered any questions we have had since his visit. Great customer service.

November 17, 2020
Unprompted review
Rated 5 out of 5 stars

Resolutions to multiple issues

I recently engaged Into to fit a new 3-port switch box and look at a tap that wasn't working, and also to give advice on my heating system. After several clarifying emails and a home visit an appointment was made.

The 3-port switch box was installed, tap investigated and advice given on how to move forward. Another plus was that I was given an honest assessment of my heating issue meaning that no works or cost were required. Priceless!

November 16, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

Excellent service from Into. We needed three imperial radiators replacing, one of which had started leaking quite badly, and when I called Into, Darren came around quickly to take a look. The work was carried out to a really high standard, and I'm really pleased with my new radiators! I have now found a plumbing company that is friendly, helpful and highly competent, and will not hesitate to use them again in the future.

November 15, 2020
Unprompted review
Rated 5 out of 5 stars

A good find

We needed a plumber urgently to rectify a faulty lavatory and found Darren's company in a local network magazine. He did the job efficiently and reduced his estimate substantially as the task was more straightforward than he had anticipated. At our request he then gave advice on various options for a new shower. We would not hesitate to recommend him to friends and family.

November 15, 2020
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Darren has serviced our boiler last 3 years, very professional and very personal. Extremely satisfied. Phoned Darren to fix a relatives shower and he was their the nx day - would totally recommend

November 14, 2020
Unprompted review
Rated 5 out of 5 stars

Darren is very reliable and always…

Darren is very reliable and always reassuring to know that when you call him the problem is dealt with immediately, he had repaired leaking shower, replaced a kitchen tap and serviced the boiler for the last 3 years.. highly recommended

October 25, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, will definitely use again.

October 3, 2020
Unprompted review
Into Plumbing and Heating logo

Reply from Into Plumbing and Heating

Thank you for the review always happy to help

Rated 5 out of 5 stars

We had bathroom tap and basin waste…

We had bathroom tap and basin waste installed by Darren. Really pleasant and genuine fellow. He knows his trade very well. He resolved our shower leakage problem with his creative idea and at no additional cost. Competitive rates and excellent service. He deserves more than a five star for his all-round stellar customer service.

September 28, 2020
Unprompted review
Into Plumbing and Heating logo

Reply from Into Plumbing and Heating

Thank you for the review it was an absolute please working for you both

Rated 5 out of 5 stars

Would Recommend

Used Into after a recommendation. Very polite, helpful, prompt, gave good honest advice and completed the work efficiently to a good standard. Would use again and recommend. Thanks!

September 28, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent job

Excellent job. No hot water. Darren came round determined issue and went through options and provided temporary solution so we had hot water. Was then able to book in with him to have the boiler removed and replaced with a combi one (I opted for this option as a better in the long run and had been meaning to have it replaced any way. Boiler replacement took 2 days to complete.

September 23, 2020
Unprompted review
Rated 5 out of 5 stars

Water leak in bathroom

I had a water leak in my bathroom, the plumber came round and fixed problem, subsequently fitted some bathroom furniture, I was well impressed. Reliable very curteous. Would throughly recommend.

September 20, 2020
Unprompted review
Rated 5 out of 5 stars

Prompt and ultra professional

Darren came out promptly at 22:30 on a Friday night, when I had an emergency leak. His colleague, who was on-call, was not going to be free for another couple of hours, and I really appreciated him going the extra mile. (He obviously picked up on the panic in my voice!) He was professional and promptly got the leak fixed. He even cleared up after him. He had a busy morning with an early start the following day, so all-in-all a consummate professional.

August 26, 2020
Unprompted review

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