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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their amazing scents and high quality, often noting how soft and smooth their skin feels after use. Many appreciate the eco-friendly and vegan aspects, as well as the plastic-free packaging. People also highlight the luxurious feel of items like body butter, which absorbs well without greasiness. However, some customers expressed dissatisfaction with the pricing of certain products, feeling they were too expensive. A few also mentioned issues with product availability and inconsistencies in the company's approach to fulfilling specific scent requests.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality and effectiveness. Many... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love this company - all of their products smell amazing and leave my skin so soft and smooth. But, most of all, I appreciate how the products come in plastic free packaging and are vegan, which is b... See more

Company replied

Rated 5 out of 5 stars

I ordered a few samples from here after seeing them on social media, and I’m now hooked! The body butter is so luxurious, it’s not at all greasy like most other lotions I’ve tried, it just soaks right... See more

Company replied

Rated 5 out of 5 stars

Beautiful handmade soap with timely delivery (to jersey) and a small handwritten note of thanks with my order. Little personalised touches like this are really meaningful. Will be buying again and soo... See more

Company replied

Rated 5 out of 5 stars

I am a customer from the US. I specifically purchase items from Into The Eve due to the strict guidelines on what can and cannot be put into beauty products. I have found that Into The Eve has amazing... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

We are a a small company based in Melton Mowbray, Leicestershire in the UK. We make handmade vegan, cruelty free and palm oil free soap bars and other body products like organic body butters, whipped soaps (shaving cream), body polishes (exfoliating sugar scrubs), lip butters and lip polishes. Our handmade soap bars are made with a traditional cold processed method with my own recipe. Our mission is to show people, especially the younger generation that sustainable living can be FUN by adding colour and creating cool designs with our products. All of our packaging is plastic free (apart from the lids on our jars), even our stickers and shipping labels are biodegradable! We love to use social media to show how our products are made and show the behind the scenes. TikTok and Instagram are our main social media platforms.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products and brilliant customer…

Great products and brilliant customer service!

I have now order twice love all the products I have tried so far.
I had a issue checking out with me second order and Zoe was so quick in getting back to me and sorting it all out.

May 25, 2024
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so much! -Zoe

Rated 5 out of 5 stars

Really fast delivery and beautiful products.

Really fast delivery. One of the whips wasn't to my preference , just the smell wasn't to my liking but the mystery box was great , got a lemon sherbet whip which was absolute perfection, a bath dust which smells lovely, for a first try of products , I'm happy :) the packaging is beautiful as well. Id happily give these pit as gifts.

May 24, 2024
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so much for your feedback and lovely review! -Zoe

Rated 5 out of 5 stars

Amazing 🤍🤩

Ordered some body polishes and lip products. The polishes leave your skin sooo smooth and soft, unlike a lot of products I’ve used in the past
I have sensitive skin and have been great for me ! Smell amazing and feel good too
Will 100% be ordering again :) 🤍

May 18, 2024
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so much for your lovely review Jillian - glad to hear that your sensitive skin loves our products! -Zoe

Rated 5 out of 5 stars

Perfect

I have shopped with Into the Eve twice now and I’m obsessed. Every item has been natural, beautiful and reasonably priced, the customer service is amazing and the time between placing an order and having a parcel on your doorstep is phenomenal for handmade products. How more people do not know about this shop is beyond me - it should be viral

April 25, 2024
Into The Eve logo

Reply from Into The Eve

Thank you so much for the lovely review Candice - glad that you found us and love the products! -Zoe

Rated 5 out of 5 stars

I love everything about this brand!

I love everything about this brand and their products. Every interaction I have had with anyone at the company has been a positive and pleasant experience, any customer service issues are resolved seamlessly and the products that are made are top tier quality.

I have been using this brand for soap and body care for almost 2 years exclusively and I can’t imagine using anything else at the point.

The body butter has been amazing for my post surgery scarring and really helped them heal nicely and quickly to faint lines! Couldn’t recommend any more.

April 5, 2024
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you Claire for such a lovely review! We appreciate your continuous support! -Zoe

Rated 5 out of 5 stars

Out of this world

This place is amazing, they’re real people you can interact with who are true and honest, never leading you on. There products are out of this world, so much better than store brands, and they last so long. They’ve made soap etc fun while being great for sensitive skin. I am so happy to have found them & love the atmosphere/vibe of them & the community they have. ITE is truly wonderful, especially their staff who are so helpful and kind from emails to their videos.

April 1, 2024
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you for such a lovely review Kira-Lee, you are very kind! -Zoe

Rated 5 out of 5 stars

Fantastic service and products

Great customer service as always. Zoe is passionate about her business and products which is reflected in the quality. Always a pleasure to support a small business and amazing smelling products as always! Couldn’t recommend trying a sample product at least to anyone reading this. I doubt you will be disappointed. Thanks Zoe and team

January 26, 2024
Into The Eve logo

Reply from Into The Eve

Thank you so much for your lovely review! -Zoe

Rated 5 out of 5 stars

In love with Into the Eve

I am obsessed with the whipped soaps and body polish’s from this brand! They really make you feel so exfoliated and clean! You only need a small amount to be smelling yummy all day!

January 28, 2024
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so much Hannah! So glad that you're loving the products. -Zoe

Rated 5 out of 5 stars

whipped soap addict

So pleased to have found this website and I’m a total whipped soap addict now! Quality is always great and delivery has been quicker than expected.

December 24, 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so much for your review! -Zoe

Rated 5 out of 5 stars

amazing, Amazing, AMAZING!!

Amazing staff, and products that will blow your mind!
After using the body polish, I’ve never felt cleaner.
So many different scents to choose from, you’ll never get bored!

December 27, 2023
Into The Eve logo

Reply from Into The Eve

Thank you so much for your lovely review! -Zoe

Rated 5 out of 5 stars

Whipped soaps

I love the whipped soaps so gentle yet effective and love the multi purpose use. Team is lovely too!

December 27, 2023
Into The Eve logo

Reply from Into The Eve

Thank you so much! -Zoe

Rated 5 out of 5 stars

Well where do I start!....

Well where do I start!....
I ordered through the website which was very easy to navigate. The cherry bundle OMG I could eat it!! As does the strawberry! Now when it comes to lotions I am super fussy as I cannot stand the feeling of being greasy/sticky just before getting into bed, but my gosh the boddy butter is just amazing! My skin felt so soft but not tacky at all and I was able to get straight into bed, I'm also super sensitive but have had no issues with the fragrances and the snow queen whipped soap was perfect for shaving.

I cannot wait to try the body polish. The strawberryip kit it also super nourishing.

Honestly overall I am super happy with my purchase and cannot wait to order more.. 🤣

January 2, 2024
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so much for your lovely review! -Zoe

Rated 5 out of 5 stars

Into the eve I love it

Love the soap bars there are amazing my parcel came quickly which I love. Would definitely buy from them again

December 27, 2023
Into The Eve logo

Reply from Into The Eve

Hi Jess, thank you so much for your kind words! -Zoe

Rated 5 out of 5 stars

Beautifully run company by a really…

Beautifully run company by a really lovely team who love to answer questions and their customer service is second to non. Now getting down to the products. The salt soaps have saved my hands. I have to wash my hands constantly and before everything was stripping and damaging my hands. But these products are so so nourishing. My hands are in a much better state now. And it’s all down to Zoe her brother Zack and the team. Please go support this woman run company from Leicestershire and indulge in their exquisite products !

December 23, 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Hi James, thank you so much for your lovely review! - Zoe

Rated 5 out of 5 stars

Great products

I have made multiple purchases with this company and all the staff are very helpful and friendly. The products smell amazing and work really well, leaving my skin very soft. I personally love the whipped soaps and body polish. I have sensitive / combination skin and have eczema on my legs. These products do not irritate my skin and leave them soft/smooth.
I highly recommend into the eve products and will definitely purchase again 🙂

December 22, 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so much for your lovely review Hayley, glad you're loving the products! -Zoe

Rated 5 out of 5 stars

Great Products!

Really love the products and have been amazed at how well they work. The staff are also so friendly and polite and always willing to help.

December 5, 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so much for the lovely review Chloe, it's much appreciated! - Zoe

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