While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their amazing scents and high quality, often noting how soft and smooth their skin feels after use. Many appreciate the eco-friendly and vegan aspects, as well as the plastic-free packaging. People also highlight the luxurious feel of items like body butter, which absorbs well without greasiness. However, some customers expressed dissatisfaction with the pricing of certain products, feeling they were too expensive. A few also mentioned issues with product availability and inconsistencies in the company's approach to fulfilling specific scent requests.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality and effectiveness. Many... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love this company - all of their products smell amazing and leave my skin so soft and smooth. But, most of all, I appreciate how the products come in plastic free packaging and are vegan, which is b... See more

Company replied

Rated 5 out of 5 stars

I ordered a few samples from here after seeing them on social media, and I’m now hooked! The body butter is so luxurious, it’s not at all greasy like most other lotions I’ve tried, it just soaks right... See more

Company replied

Rated 5 out of 5 stars

Beautiful handmade soap with timely delivery (to jersey) and a small handwritten note of thanks with my order. Little personalised touches like this are really meaningful. Will be buying again and soo... See more

Company replied

Rated 5 out of 5 stars

I am a customer from the US. I specifically purchase items from Into The Eve due to the strict guidelines on what can and cannot be put into beauty products. I have found that Into The Eve has amazing... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

We are a a small company based in Melton Mowbray, Leicestershire in the UK. We make handmade vegan, cruelty free and palm oil free soap bars and other body products like organic body butters, whipped soaps (shaving cream), body polishes (exfoliating sugar scrubs), lip butters and lip polishes. Our handmade soap bars are made with a traditional cold processed method with my own recipe. Our mission is to show people, especially the younger generation that sustainable living can be FUN by adding colour and creating cool designs with our products. All of our packaging is plastic free (apart from the lids on our jars), even our stickers and shipping labels are biodegradable! We love to use social media to show how our products are made and show the behind the scenes. TikTok and Instagram are our main social media platforms.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic products and service!

The soaps smell amazing, are fantastic to use as body wash, and make your skin so soft! Bought for myself and as gifts, couldn't recommend more :-)

November 24, 2023
Into The Eve logo

Reply from Into The Eve

Thank you so much for your lovely review! - Zoe

Rated 3 out of 5 stars

Fast delivery but disappointing

Fast delivery. However disappointed the jars are not full, huge gaps in the bottom. The product looks old inside and flakey. Labels are wrapped around the products are not tight and slide off.. I really want to love these products but as they are Christmas gifts for family I am left disappointedz

November 25, 2023
Into The Eve logo

Reply from Into The Eve

Hi Amelia, thank you for taking the time to leave a review. Due to the handmade nature of the products the batches vary each time. The products are sold based on weight rather than the 'fullness' appearance of the jar - each batch is weighed on trade approved scales. The whipped soaps are light and airy which is why there may be small gaps in the jars. In terms of the packaging, we agree and are looking at switching to a different container in the future which will have a sticker label instead. Thank you again for your feedback.
- Zoe

Rated 5 out of 5 stars

Great vaule

Amazing products every time I buy, well worth every single penny and watch there lives a lot on TikTok and you can see all the hard work they put into the products - amazing well done, definitely would recommend to anyone

November 24, 2023
Into The Eve logo

Reply from Into The Eve

Thank you so much for leaving a lovely review! - Zoe

Rated 5 out of 5 stars

Fantastic business and products

Purchased twice now from this fantastic business. All products are brilliant, they smell gorgeous and last ages. The customer service is amazing, I put a note on my last order to pack in 2 boxes as they were gifts and they did it. You won't regret buying from here, fantastic all around! Thank you ❤️

November 12, 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so much for your lovely review! - Zoe

Rated 5 out of 5 stars

Amazing handmade products

Amazing handmade products
Quality and live put into all the products made and lively to see a handmade business doing so well.

October 27, 2023
Into The Eve logo

Reply from Into The Eve

Thank you so much for taking the time to leave a review! We're so glad to hear that you're enjoying the products - Zoe

Rated 5 out of 5 stars

What a fabulous small business

What a fabulous small business!

The range covers everything you need to have some much needed “me time” while using the best ingredients and scents! I’ve got at least 2 of every product ranging from soap bars, to whipped soaps (which double as a fab shampoo!) to body polishes, body butters, lip butters etc!

Zoe and the team regularly “go live” on their TikTok page, so use that opportunity to get to know the brand and see some of the product demos on their page. I mean, those 5* reviews speak for themselves!

I would not hesitate to recommend this company to all. The charcoal soap actually cleared my skin better than a medication I was prescribed for acne - can you ask for anything better than that?

The lip butters and body butters are so nourishing you can feel the effect of using them for days afterwards! The whipped soaps have recently been reformulated and are a much smoother consistency which feels so luxurious.

Into the eve also offer sample size pots for you to try if you are new to the shop, or if you wanted to test out a new scent! Zoe has recently launched her Christmas collection so be quick to get it while you can!

October 27, 2023
Into The Eve logo

Reply from Into The Eve

Thank you so so much! - Zoe

Rated 5 out of 5 stars

Can't stop buying!

I've only been ordering for a few months, but have ordered frequently as the products are so amazing
I'm allergic to Lanolin so either have to spend ages reading small ingredients or buy vegan. Tried In to the Eve and won't ever look back. My skin has never felt this soft before, especially my elbows - I've always struggled to find a body lotion that works...these body butters are amazing. Mango passion was my favourite set until I tried witches brew as a sample - then had to quickly order a full size set before they disappeared. The staff are fantastic and deal with queries fast and professionally. I honestly love all products, the plastic free, planet friendly nature of this business. Think they are stuck with me forever!

October 27, 2023
Into The Eve logo

Reply from Into The Eve

Thank you so much! So glad that you found us and enjoy using our products! - Zoe

Rated 5 out of 5 stars

Only place I go

I won't go anywhere else for soaps and body products anymore.
This company has made showering and taking care of my skin something I look forward to every morning, having been someone who rarely used scrubs and moisturisers before.

October 27, 2023
Into The Eve logo

Reply from Into The Eve

Thank you so much! This is such a lovely review and I'm so glad that you are enjoying using our products, it's greatly appreciated! - Zoe

Rated 5 out of 5 stars

Zoe is amazing and so are her products!

Zoe is amazing and so are her products! The shipping was so fast and the products arrived safe! I brought two whipped soaps and the second I opened the jar the smell was so strong and amazing! I could tell instantly which product was which. Blown away and cannot wait to use them, I love how the products have such amazing nourishing ingredients in too!

October 27, 2023
Into The Eve logo

Reply from Into The Eve

Thank you so much! - Zoe

Rated 5 out of 5 stars

Absolutely love Into The Eve

Absolutely love Into The Eve, their products are superb quality and so versatile, I can exfoliate, wash my body, wash my hair, shave my face, moisturise from top to toe, smell great, hydrate my lips all with 3 products. They smell incredible and last ages. Was shocked by the (singular!!) 1 star review as I know those claims are garbage, I have bought a multitude of products and there is absolutely no way any of them had no scent. I've even bought end of line items which are not 'fresh' and wouldn't be able to tell any difference from a new batch. Cannot rate them any higher, fabulous brand and lovely staff

October 24, 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so so much for this lovely review! I really appreciate you taking this time to write this. What a perfect start to a Monday morning :) - Zoe

Rated 5 out of 5 stars

Most incredible company

Most incredible company. Products are faultless and so refreshing to use in my morning shower. Customer service is amazing

October 16, 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so much! - Zoe

Rated 5 out of 5 stars

Wonderful products from Wonderful into the eve

Into the eve make the most beautiful soap body butters whipped soaps body scrubs the staff are amzing and the owner Zoe is the best if you have not tried the product yet please do you won't be let down

September 26, 2023
Into The Eve logo

Reply from Into The Eve

Thank you so much! - Zoe

Rated 1 out of 5 stars

Disappointed!

Soap is advertised to be ‘non squeaky’ however this is not the case. I ordered 2 sample soaps and both squeak when applied to the skin. There is also no scent to either of the soaps, just your normal ‘soap’ smell. Very very disappointed

September 26, 2023
Into The Eve logo

Reply from Into The Eve

I'm so sorry to hear you're disappointed.

Quite often when a you switch products, it can take a few uses for your skin to get used to it. Would you mind giving me some updated feedback once you've tried the soap bars a few more times?

With our soap bars we use minimal packaging to reduce waste, however, this does mean that the exterior of the soap can lose it scent a little quicker. When you start to use the bar the scent will get stronger.

If you're someone who prefers a stronger scent, I am more than happy to send you out a couple of samples of some of our soap bars with stronger scents?

We rarely get bad feedback and our aim isn't to disappoint. If you drop me an email I can arrange the stronger scents to be shipped to you :) - info@intotheeve.co.uk. Thanks! - Zoe.

Rated 5 out of 5 stars

Their products are to die for

Their products are to die for, the members of staff are so so so lovely, their customer service is amazing, quick and easy shipping and delivery, A+++ business😍 been a customer for nearly 3 years and will be a customer for many many more🩷

September 24, 2023
Into The Eve logo

Reply from Into The Eve

Thank you so so much! - Zoe.

Rated 5 out of 5 stars

10/10 an absolute winner

Wonderful company with excellent customer services and brilliant products. I’ve tried their normal & salt soaps, body scrub & body butter, all delightful.

September 24, 2023
Into The Eve logo

Reply from Into The Eve

Thank you so much! - Zoe.

Rated 5 out of 5 stars

Environmentally Sustainable & Friendly Bunch!

IntoTheEve is made up of such a friendly bunch of people! All with such big and loving personalities! Zoe, the owner is incredibly helpful and is always there to help and answer questions on live. I also love how she is always asking her customers what they’d love to see! My favourite products are the body butters, closely followed by the whipped soaps. The body butter (unlike other businesses) simply melt into the skin and are so hydrating. It is literally a butter, not a lotion! The scents are absolutely divine and to die for. I’m always excited for new scents and look forward to being a long-term customer! Could not recommend IntoTheEve enough!

August 23, 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so so much! The body butters are so luxurious aren't they?! Thank you for taking the time to leave such a lovely review - Zoe.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look