Beware, you can't cancel the card.
My partner applied for this invalid card thinking it was a parking card. When I looked into it, it was obviously not as anyone can apply disabled or not as there are no checks made. Making the card meaningless. As I am English and my partner is Dutch, her brother sent a letter cancelling the card. This was after they sent bailiffs round to collect payment. Now a year later they have sent another card with an invoice! I then contacted them via their website to cancel the card again and have not yet had a reply except for a standard acknowledgement that they received our communication. I don't know what more I can do about this situation other than keep,paying them for this worthless piece of plastic or wait for the bailiffs again which cost her €40.
Reply from Invalidenkaart
Dear N. Lifely,
Thank you for sharing your feedback. We’re sorry to hear about the challenges you’ve encountered. I’ve attempted to locate your partner’s application using the information provided, but unfortunately, I couldn’t find any records. Neither did I find any communication with our support team in the past.
To assist you further, could you kindly send an email to klantenservice@invalidenkaart.nl with your partner's name, or card number? This will allow us to investigate the matter thoroughly and work towards a suitable resolution.
Thank you for bringing this to our attention, and we look forward to assisting you.
Invalidenkaart.nl
