Invideo Studio Reviews 

Great support and easy to use for making videos

Good all the best application

It will mostly disappoint you. It will fail you when you need it most. It will create a content that you will not be able to use- meaningless. I left it early. When I thought they have improved then it became a total disappointment

It has been an amazing tool to use. Unfortunately, i did not realise that studio.invideo and invideo.ai are two different platforms and carry two different subscriptions. When I subscribed to invideo.ai I thought I was subscribing to both the platforms.

This system is glitchy and absolutely horrible especially considering the price paid. When given specific prompts with time stamps included Invideo consistently did not make the edits requested. Do note that "credits" were paid to make the edits. Sometimes when an edit is made the edit completed was the opposite of what was prompted (i.e. scale character smaller so that character fits on the screen - the result was a character even larger). Also experienced was the face of a character changing somewhere in the video. A clear prompt was provided along with time stamp where the change occurred and an edit requested. Invideo responded it made the changes but the changes had not been made. This occurred consistently. Credits were approved to cover the edits requested. There are many, many examples similar to this.

I began using Invideo yesterday. I found that the use of Invideo was not a good exchange of money, time and energy for the output of Invideo (errors, time, and failure of Invideo to complete edits as prompted. I requested a refund. Customer service held that no refunds would be given because credits had been used.

Invideo has a form that you are to complete to request a refund. You must note that you agree with Invideo's refund policy in order to simply complete the form. I did not check the box noting that I agree with Invader's refund policy. Prior to seeing the form I had already requested a refund through email.

Since Invideo's customer service held to the line I could not have a refund I figured I would give it another try. I found the more I worked at it the worst it actually got. Specifically, I experienced a higher number of edits not occurring although the response from the platform was that the edit occurred. Glitches and changes that had not originally existed occurred at different places in the video. When reaching out to Customer Service I was informed I need to choose a version.???? ???

Essentially, none of the versions had been completed in accordance to prompted edits given with clear and concise wording for that included time stamps. Edits require a usage of credits. Imagine prompting edits and approving the use of credits for edits that do not occur - consistently. It is unfortunate that Customer Service does not seem to understand the latter is not okay.

My experience with Invideo has occurred from 02/02-03/2026.

Bait and Switch. I wanted to try the product out. It said Free. It is Free to spend hours creating a video with their slow glitching system, but the only way to export it is to buy an overpriced subscription. That is like saying you get a free apartment. Move all your stuff in, but if you want to live in it you have to pay.

Not a good experience at all. Glitchy, slow, and the final videos are not good. Waste of money.

⭐ 1-Star Review for InVideo.io

I subscribed to InVideo AI expecting a simple way to turn my PowerPoint presentations into narrated videos for teaching. Not even one hour later, I realized it didn’t work as expected — there was no clear way to upload my PPTX as advertised, and the interface was confusing.

I never even used the service beyond completing the demo/free version before subscribing. When I asked for a refund — just minutes after subscribing — support refused and pointed to a rigid “no refund” policy. Instead of helping, they offered credits I didn’t want or need.

For educators or creators looking for a simple tool: test the free version thoroughly before paying. Because once you subscribe, you're stuck — even if the service doesn’t work for you. Very disappointing experience and poor customer-first approach.

this is a Scam, their product has never worked, its just anoter AI teaser that does not deliver.

Avoid Invideo at all costs. They provide low quality unusable videos. I observed mixed reviews before subscribing, but thought I would give it a shot. I typed in a script for a short 10-second video with subtitles. The subtitle wording was inaccurate and illegible. I made a request to edit and correct the video, and they wanted more credits to fix their mistake, so I was left with an unusable video.

I then tried to produce a 3-minute video with a full step by step script, and it kept freezing up stating it couldn't complete the request.

I reached out within 7 days requesting a refund, and was told since I created a video, even an unusable one, I didn't qualify for a refund. Don't waste your money on this sub-par company. I'll be using Grok moving forward.

Have to give 1 star to create a review but if it wasn't for that it would be -5 star. This platform is, a scam starting of with its pricing 100 use per month if billed at 1 year to try for 1 month the real price is 130 use per month 100 credits lol gone with 3 creations not even 2-3 minutes long and then billing you 25 use for 20 more credits so honest opinion about this site STAY WELL CLEAR OF IT. IT'S A SCAM

I purchased extra credits after having issues generating. I spent $175.00 in credits but only used 75.00 worth. Two weeks later those credits were completely gone. I was told they had expired. Apparently, your credits are reset at the beginning of every subscription renewal and you lose all that you had. So, I had that money stolen from me. I was told that is the same company policy for everyone as if that some how makes it okay. This is a horrible business model. Buyer beware.

absolute garbage DO NOT USE over priced garbage its just so hit and miss with the quality of videos it makes and 8/10 its unusable which cost YOU money not them they seriously need to be investigated for misuse of conduct.

It simply doesn't work. The selection of footage is dreadful. Signed up for a month and produced 4 videos but ended up having to un-stitch them and complete in another programme as the footage it either selected from stock or generated was either completely wrong or just plain awful. And yes, try and fix and guess what - you run out of paid credits! (time to top up folks and 'upgrade' to yet another tier! This is not ready for paying customers - so don't get stung

Mac was extremely helpful and kind throughout the whole process.
He answered all my questions clearly, patiently, and with a very professional attitude.
I truly appreciate the way he handled my concerns and guided me with clarity and respect.
Thank you for the excellent support, Mac.

I feel like I ve been scammed! payed 336$ and it does not work at all! don t get it! After buying it i discovered alot of better and way cheaper apps and tools!

Extremely Disappointing Experience with Invideo A Total Waste of Money

I have rarely experienced customer service as poor as invideo . Their AI video tool simply does not work. I created a video that only needed a minor adjustment, but instead the AI completely remade the entire video from scratch. I then had to spend even more money trying to restore the original version without a voiceover, because the synchronization was totally off. Apparently, that’s what 700 DKK gets you in their system.

After spending an additional 300 DKK to fix the issues, the AI ruined the video again – this time the woman in the video didn’t even have a head(!).

At that point, I requested a refund and asked to have my account deleted, because I had received absolutely nothing usable for the 900 DKK I had spent. I was promised a refund, but after 10 days nothing had happened. When I contacted support again, they suddenly refused to refund me at all. They even refused to retrieve the original support ticket, despite it clearly existing in their system.

To make things worse, I was bounced between four different support agents, none of whom bothered to read or follow the previous conversation. All I got was resistance and zero help.

My clear recommendation: Do not! spend money on OpenAI’s video products. The system is unstable, expensive, and the customer service is completely unprofessional. I’ve never felt so misled.

⸻

Great support! Great service and a great team! I appreciate all the help and support with my questions and concerns about any issues I was having and giving me a great deal on upgrading to a better plan. Thank you so much.

scammers they don't even help and ask for money when its bad video all over 0 out of 5 for the money

Please I hope someone reads this and saves their money. This is such a scam, there is premium generation mentioned but that is not video minutes like it might seem but instead it allows you to use stock videos. So for the plus subscription it gives you enough credits for one video and it will create it poorly. You might not even be able to finish the one video by the time you finish editing it will already be asking you to add credits. Oh then there is the refund, they basically will not refund you once you have tried anything in the app. Get a chat gpt subscription and it will be so much better for any video generation. PLEASE don't give this awful money grab any more money