This TV wall bracket is superb. Low profile when retracted, very well engineered and sturdy when expanded, fixings supplied give a very secure hold to the wall, and to the rear of the TV. It’s a two m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I contacted Invision Technology to help me figure out installing a 65in TV on their wall bracket which had suited very well for a 50in TV. They were quick to help me find a solution after I’d send the... See more
Company replied
Absolutely the best customer service I have ever experienced; and as I am 78 years old that's saying something. I bought my TV wall mount around 4 years ago and still they are prepared to provide te... See more
Company replied
I recently purchased the MX400 dual monitor arm for my two 32" curved monitors. Unfortunately, the geometry didn't quite work for my specific setup, and I realized this after the 30-day Amazon retur... See more
Company replied
Company details
Written by the company
At Invision our philosophy is very simple – Expertly engineered products alongside world class customer support. Every mount, monitor arm and TV stand is put through its paces by our excellent product development team and tested extensively until it hits our store. Our products are made for strength, durability and style and our excellent product reviews mean that you can be safe in the knowledge that your screen is in safe hands with Invision.
Contact info
3rd Floor, Falcon Mill, Handel St, BL1 8BL, Bolton, United Kingdom
- 03337727728
- help@invisiontechnology.co.uk
- invisiontechnology.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Missing Parts & Box was already Open?* updated and sorted*
Im now updating the problem and reveiw. It clearly wasnt the companies fault but Amazon sending out damaged customer returns. After speaking to Invision Tech I was told that a fresh part would be sent out asap.
Great work
January 16, 2024
Unprompted review
Good communication and swift delivery
January 6, 2024
Invision HDTV-DXL Swivel TV Wall Bracket - 37-75" TVs
Bought the Invision HDTV-DXL Swivel TV Wall Bracket - 37-75" TVs for our Sony Bravia 55" telly. Easy instructions, well laid out, well made bracket, all the bits supplied in labelled packets, took me less than an hour to install.
January 6, 2024
Amazing service
I was very pleasantly surprised with the service I received from Invision Technology. I emailed them before I ordered with the specific model of the TV I was going to buy, to check that the bracket I had identified from their website was suitable.
They responded promptly, confirming that it was and sending an extra photo of how the bracket should look on the reverse of the TV so it was fitting properly.
I did contact them again for further help, and each time they responded promptly and thoroughly. I hope the product is as good as their service, it is due to be installed soon in a new kitchen.
January 5, 2024
Fantastic bracket and staff
The bracket I received from Invision for my TV was fabulous. The customer service is second to none, they offered any support that I might need, however the bracket was so straight forward to put up, no support was needed. Thank you, I would absolutely recommend the product, company and staff. 😊
January 7, 2024
Unprompted review
I recently needed help to get some replacement parts
I recently needed help to get some replacement parts, the support team were amazing and located the parts and even arranged for these to be sent to me at no extra cost. Thank you so much to Anne and the team.
Thank you.
January 1, 2024
Unprompted review
Fantastic customer service
Fantastic customer service. Helped me find right fittings for wall mounts left behind by previous owners. Saved me a considerable amount of money. Prompt and detailed advice received via email.
November 21, 2023
It is great
It is great, it fits perfectly and everything works as described.
December 21, 2023
Unprompted review
Would use this company again
Communication was excellent, product was exactly as expected and does the job perfectly. Delivered on time
December 3, 2023
Good quality and price
December 7, 2023
Products and Service Second To None
Over the past few years, I've made multiple purchases, and although the products have consistently met my needs and performed exceptionally well, it's the exceptional customer service that truly sets them apart. On two or three occasions when I required assistance, Invision exceeded my expectations by going above and beyond. Kudos to them for their outstanding work, and I hope they continue to excel.
November 5, 2023
Unprompted review
Excellent customer service
During a recent house move, I misplaced one of the arms for my MX450 monitor stand. I contacted customer service to inquire about purchasing a replacement arm, and they immediately went above and beyond my expectations.
Without hesitation, they offered to send me a new arm free of charge. Their prompt response, willingness to assist, and generous offer greatly impressed me.
The new arm arrived quickly. I am incredibly grateful for the company's outstanding customer service.
I highly recommend Invision Technology for their high-quality products and exceptional customer service. They have earned my loyalty and I will continue to support them in the future.
October 17, 2023
Unprompted review
Very good experience
I've received a help very quickly and the company has sent me a new replacement part. I was very impressed and surprised. Perfect support!
November 15, 2023
Unprompted review
I asked for advise to mount a monitor…
I asked for advise to mount a monitor arm. Not only did Invision (the vendor) get back to me quickly, but provided a ton of options how to improve the way I had mounted the arm. Totally solved my problem.
November 27, 2023
Unprompted review
Good product and price with great support
Great TV bracket product at decent price. I've bought a few invision brackets now for myself and family. What makes me return has been the great customer support, UK based, was able to get someone on the phone to help advise how to adjust bracket for my TV. Another time I'd lost a part (my fault not invisions) and they shipped one out complementary. Great company.
November 16, 2023
Unprompted review
Company has the best customer service…
Company has the best customer service I’ve ever seen, had an issue with the product I bought and they replaced it and were super nice throughout
October 11, 2023
Unprompted review
This is the 2nd bracket (HDTV-L) i've…
This is the 2nd bracket (HDTV-L) i've had from you. They are very sturdy & well made. With the 2nd one though I have an issue, not major, but, the spanner included doesn't fit the bolts that attach the bracket to the wall.
December 1, 2023
Unprompted review
Reply from Invision Technology
Hi Tony, Thanks so much for your review, it is appreciated! My apologies for any confusion regarding the spanner that is included with the fitting pack and please allow me to clarify its use.
The spanner which we include is specifically just to remove the securing bolts as detailed in step 1 of the instructions. To mount the bracket to the wall, again, as mentioned in the instructions, you need to use a drill and the relevant drill bit depending on the type of wall you are mounting to (so either a 10mm masonry drill bit or a 4mm wood drill bit)
I hope this helps to explain things in more detail and if you still need any assistance, please just let us know and I would be happy to get one of our technical team to contact you.
Kind regards,
Anne
Invision Customer Care.
Superb product
Superb product, excellent price and super speedy delivery. Great company to deal with.
November 22, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.