IOKA Jewelry Reviews 131

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I ordered a ring for my 13th anniversary, it got shipped then it said it got cancelled the 2 days before my anniversary and had no solution other than refund. It said online the ring was still availab... See more

Rated 5 out of 5 stars

I loved the look of these earrings and after shopping around these seemed like an excellent value. I have been disappointed with online purchases before- who hasn't ? I read and reread the descripti... See more

Rated 4 out of 5 stars

Honestly the earrings I purchased are incredibly gorgeous and sparkly. They have 14k stamped inside the hoop and the clasp is really secure compared to some other ones I bought in L.A… However, the ho... See more

Rated 5 out of 5 stars

I had bought a replacement engagement ring from Ioka when I lost my original diamond. Two years later, the ring I purchased from them lost a stone. I mailed it back to them for a repair and after th... See more

Company details

  1. Jewelry Store

Written by the company

High quality fine jewelry for an affordable price


Contact info

3.4

Average

TrustScore 3.5 out of 5

131 reviews

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Replied to 16% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Ordered something that was sold out but…

Ordered something that was sold out but it wasn’t listed as sold so I waited almost a week before finding out I was being refunded. Checked back online and the item was still not listed as sold out. Decided to order other items from them and thankfully these items weren’t sold out so I received them in a timely manner in perfect condition.

October 15, 2024
Rated 4 out of 5 stars

VERY CUTE BUT MAKE SURE YOU READ SIZE DESCRIPTION

Honestly the earrings I purchased are incredibly gorgeous and sparkly. They have 14k stamped inside the hoop and the clasp is really secure compared to some other ones I bought in L.A… However, the hoop part is lot smaller than I thought but the flower makes up for the size. I’m unsure if I got a good deal price wise because I do live in Los Angeles but closer to the beach side so it’s a haggle to travel to the Gold District but when I do I get good deals by haggling. But anyways, these are super cute earrings and I plan on order another pair or studs for my second lobes once they heal.

October 15, 2024
Rated 3 out of 5 stars

Two tone cross

Received the cross today (2 days later than expected but no worries).
Although the item is beautiful, the cross is extremely thin. If only it had been just a little thicker in design, it would have been perfect. As is, there is a possibility of it poking the skin.
Even so, I will be keeping it because of the beautiful design.

September 25, 2024
Rated 5 out of 5 stars

Resizing

Communication was superb. They were able to properly resize and return my jewelery without issues (resize do to me ordering the wrong size). Extremely helpful!

September 5, 2024
Rated 5 out of 5 stars

Great service & very responsive

I purchased a chain from IOKA a few years ago through Amazon. The clasp recently broke and I contacted IOKA about repair. They were responsive and prompt in their correspondence regarding the repair and the price was reasonable. I highly recommend.

June 17, 2024
Rated 4 out of 5 stars

Great little cross.

Shipping was super fast.
After wearing the necklace without taking it off for months now with being in and out of pools and sweaty workout sessions it hasn’t tarnished a bit. It’s stil very nice. I would definitely recommend this company. Although the chain and cross combo are very small. I would make sure your pictures show how small
It is so people don’t get disappointed.

March 24, 2024
Rated 5 out of 5 stars

Necklace chain

Item arrived in excellent condition. Arrived fast. Simply beautiful and as described.

February 1, 2024

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