IOLLA - Edinburgh Reviews 476

Great styles, excellent value, helpful staff, efficient service

Staff are fantastic , plenty of time to help without being pushy . I loved the huge choice of frames and of course the prices ! My order was ready quickly and picking them up & having the final fit was very smooth . Well done Iolla, I’ll be back .

Staff were helpful and thorough

Gorgeous shop, helpful staff, amazing product

Fab company - great customer service and love their glasses 💜

Great service, thank you

Great selection of frames, friendly helpful staff and transparent pricing

The Edinburgh Iolla shop was busy when I visited on Tuesday 10th March. There was a bit of a wait to speak to a member of staff, but it was also quite nice not to be pressured by people constantly asking Can I help you. 😀
Cost of specs and choice was what attracted me to Iolla and I will definitely go back.

Got myself a new pair of varifocals (1st time for these) and some prescription sunglasses. I thought you guys were great through the whole experience. Great range of subtle, retro looking glasses, there shop assistants were really helpful, smart and knowledgeable, and the price was so, so competitive. Who needs a pair of designer frames when you can have a cut down version which looks just as good, if not better. Appreciated the 'return your varifocals if you're struggling with them too, (I'm getting on great with them anyway). Would highly recommend,and have already recommended to a few bespectacled friends!

Summer was brilliant. Very helpful, not pushy, just helped you get to where you wanted to go. I hate shopping, so much appreciated. Great value, great service.

I had a great experience at IOLLA. The staff were friendly and helpful when it came to choosing my frames. There is a huge selection of styles and colours from different designers all at a very affordable price. Which is a big plus these days of high prices. I am extremely happy with my choice, they are comfortable to wear and stylish. I would definitely recommend IOLLA.

The entire experience was a 5 star experience. Fromstart to finish!

I had to go to the shop for 5 times to adjust my glasses and I still can’t wear them as I feel a lot of pressure from one side, the manager I spoke with wasn’t very pleasant and just wanted to send me away while the rest of the staff was nice and tried to help. Definitely not getting the other pair as I can hardly wear this one.

Great selection of glasses and reasonably priced. Staff all helpful. I am really pleased with my new glasses.

From the moment I arrived until the day i picked up my glasses, i received the warmest of welcomes from all staff. Everyone in Iolla is super helpful and even the after care is second to none. I highly recommend the Edinburgh St James store.

Had sun glasses and reading glasses made, amazing service. Reading glasses delivered to my home fit perfectly. I would highly recommend getting glasses from IOLLA this is my third set and not had a problem with any of them. The staff are very helpful and honest if you need to pick glasses on your own, no pressure from them they give you time to try lots on and are there if you need them.

Great and helpful lovely staff member called Jean. My 4th pair of glasses bought in the Edinburgh store and never disappointed by selection and quality ☺️

Polite staff, honest feedback about frames, Scottish firm