IOLLA - Manchester Reviews 156

TrustScore 5 out of 5

4.8

14 St Anns Square, M2 7HQ Manchester, GB


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Rated 5 out of 5 stars

The selection of glasses and the staff were excellent. I was given loads of personalised help to choose a really lovey pair of glasses. And the glasses are excellent value for money too. It went beyon... See more

Company replied

Rated 5 out of 5 stars

The retail store was bright and well layer out. Staff very polite courteous and helpful. The range of glasses were excellent and good value for money. The fitting and ordering were quick and simple. K... See more

Company replied

Rated 5 out of 5 stars

Great choice of frames and lense options. This was 2nd pair of glasses from Iolla, with prescription lenses and I'll definitely be going back! Excellent pricing

Company replied

Rated 5 out of 5 stars

10/10 and a brilliant experience! The Iolla store looks fantastic, and the range of glasses inside didn't disappoint! Customer service was spot on, offering advice and style support in a friendl... See more

Company replied


Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.


Contact info

  • 14 St Anns Square, M2 7HQ, Manchester, United Kingdom

  • 0141 334 9044

4.8

Excellent

TrustScore 5 out of 5

156 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Beautiful glasses at a fantastic price

Beautiful glasses at a fantastic price, great service. I’m recommending Iolla to all my friends.

February 19, 2026
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Reply from IOLLA - Manchester

Hey Maureen, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Rated 5 out of 5 stars

Delighted with glasses

Delighted with glasses! Lovely choice in shop - fast delivery!!

February 20, 2026
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Reply from IOLLA - Manchester

Thanks for leaving us this 5 star review! We hope to see you again soon

Rated 5 out of 5 stars

Experienced staff friendly staff (Meg)…

Experienced staff friendly staff (Meg) she was able to advise on the most suitable frames for my prescription and helped with finding a stylish frame that I love. Listened to my needs, and my previous experiences with varifocal lenses to select the right one and get the heights right 1st time. Great instore experience and fitting on collection too.

February 19, 2026
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Reply from IOLLA - Manchester

Hey Jennie, thanks for this lovely review! We’re so glad you have had a great experience with us. I’ll be sure to pass your kind words onto Meg, I know she’ll be delighted. We hope to see you again soon.

Rated 5 out of 5 stars

The girls in the Manchester store are…

The girls in the Manchester store are lovely and helpful, and a great range of glasses to choose from.
My glasses arrived in less than a week, and they were happy to ho,d them until I could get there as I’m not local.

February 18, 2026
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Reply from IOLLA - Manchester

We’re delighted to hear you had a great IOLLA experience Sarah! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Rated 5 out of 5 stars

Great choice of glasses

Great choice of glasses, good price and fast delivery

February 18, 2026
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Reply from IOLLA - Manchester

Hey Lisa, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Rated 4 out of 5 stars

Great stylish glasses to look at but…

Great stylish glasses to look at but not very good for reading with.

January 23, 2026
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Reply from IOLLA - Manchester

We're so sorry to hear this! This isn't something we hear often. Please don't worry though, a member of our Customer Support Team will reach out via email to resolve this for you shortly 😊

Rated 5 out of 5 stars

Excellent service

Excellent service, great specs.
I’ll be back.

February 12, 2026
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Reply from IOLLA - Manchester

We’re delighted to hear you had a great IOLLA experience Ian! Thanks for taking the time to write us this review. We hope to see you again soon.

Rated 5 out of 5 stars

Ten out of ten service and product

Ten out of ten service and product. Great experience in store (Manchester). Really happy with my glasses. Price and experience was so good I ended up buying 3 pairs.

February 2, 2026
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Reply from IOLLA - Manchester

We’re delighted to hear you had a great IOLLA experience Tom! Thanks for taking the time to write us this lovely review. I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted. We hope to see you again soon.

Rated 5 out of 5 stars

Staff in your Manchester store were…

Staff in your Manchester store were friendly and very helpful this is my fourth pair of glasses from you they are good quality and .

February 10, 2026
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Reply from IOLLA - Manchester

Thanks for taking the time to leave this review. This is so fantastic to hear Leighton! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted. We hope to see you again soon.

Rated 5 out of 5 stars

Excellent service

As usual, an excellent service. We have been back three times now and first class. I've also recommended to friends. The staff are so lovely and helpful. The prices are very reasonable as well.

February 6, 2026
Unprompted review
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Reply from IOLLA - Manchester

Hey Bernadette, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA and that you keep coming back time and time again, we really appreciate it. We hope to see you again soon!

Rated 5 out of 5 stars

Great friendly straightforward service.

Great friendly straightforward service.
Wide choice of frames to choose from. The person serving me, Jaz, could not have been more helpful. Helped me choose the right frame and lenses. She really made the experience a pleasure.

February 6, 2026
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Reply from IOLLA - Manchester

Hey Terry, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. I’ll be sure to pass your kind words onto Jaz, I know she’ll be delighted. We hope to see you again soon!

Rated 5 out of 5 stars

The Glasses I broke

Friendly and efficient staff, and my problem with the glasses I broke was fixed straight away, and I got a replacement pair within days

February 5, 2026
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Reply from IOLLA - Manchester

Hey Dave, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Rated 4 out of 5 stars

Great selection of frames

The selection of frames in the store is great, even for varifocal lenses. I have 2 pairs now and have no complaints with service. One small issue is that I ordered soft nose pads on the latest pair but they arrived with hard pads so I had to go to the store to get them changed.

February 4, 2026
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Reply from IOLLA - Manchester

Hey Gillian, thanks for taking the time to leave this review. I'm very sorry to hear there was an issue with your nose pads, I cant see any mention of a request for softer nose pads but if you let our team know next time you place an order they can add a note onto the order for you. Glad our showroom team managed to get this sorted for you. We hope to see you again soon!

Rated 5 out of 5 stars

£85 includes thin lenses

This is my second pair of glasses from IOLLA in Manchester. All the staff are super helpful and friendly, and the choice of frames is excellent. The best part is the price - £85 - which includes lens thinning!

December 17, 2025
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Reply from IOLLA - Manchester

Hey Christopher, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA and that you have had a great experience with us. We hope to see you again soon!

Rated 5 out of 5 stars

I really like my glasses I got 2 in…

I really like my glasses I got 2 in one.
Everything been explained welland glasses werr made on time and it was easy to picked them up and it was great customer service very happy.

January 19, 2026
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Reply from IOLLA - Manchester

We’re delighted to hear you had a great IOLLA experience Maria! Thanks for taking the time to write us this review. We hope to see you again soon.

Rated 5 out of 5 stars

Stylish glasses and amazing service

I’ve been wearing my IOLLA glasses for nearly a month now and I honestly love them. The fit is perfect, the lenses are great, and the frames are stylish and vibrant – exactly my kind of thing.

The team were so helpful and really went above and beyond to make sure everything was just right. The whole experience was easy, friendly, and genuinely lovely. I’m so glad I chose IOLLA and would happily recommend them.

January 9, 2026
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Reply from IOLLA - Manchester

Hey Viktoria, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Rated 5 out of 5 stars

Highly recommend

The girls in the store were so helpful. They gave informed information which helped me choose the perfect pair of glasses.
The online staff were also very helpful. They listened to my needs & helped you with all the paperwork needed for my receipt.
Would highly recommend them & I will definitely be going back.

January 13, 2026
IOLLA - Manchester logo

Reply from IOLLA - Manchester

We’re delighted to hear you had a great IOLLA experience Hala! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Rated 5 out of 5 stars

My secondSSuper Placefor glasses time there,and now it’s the…

My second time there,and now it’s the only place for me
Staff on both occasions were very friendly , professional and yet not pushy at all . So very pleased and impressed with the staff and the way they conducted themselves and the glasses are spot on .

January 9, 2026
IOLLA - Manchester logo

Reply from IOLLA - Manchester

We’re delighted to hear you had a great IOLLA experience Jade! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Rated 5 out of 5 stars

friendly and efficient

Very friendly, efficient service.
I needed to replace my lost glasses. The young woman who assisted me was great as I was a bit stressed. She suggested I pay for the extra speedy service and the glasses arrived at my home in 23 hours!
I even managed to choose a different style of frame which she helped me with.
Definitely returning when I need new glasses

December 23, 2025
IOLLA - Manchester logo

Reply from IOLLA - Manchester

We’re delighted to hear you had a great IOLLA experience Julie! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Rated 5 out of 5 stars

Amazing frames

Such an amazing choice of great frames. Excellent pricing. Great fit.
Really helpful staff.

December 11, 2025
IOLLA - Manchester logo

Reply from IOLLA - Manchester

Hey Vivienne, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

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