Netwise has utilised the services of Heficed, now IPXO, over the course of several years, namely in order to monetise our excess IP pool. Their control panel and it's ease of use are polls ahea... See more
Company replied
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After providing all docs for verificating business account and leasing a subnet for a period of one month we had our account disabled within a week and the ip block was then sold to someone else while... See more
Company replied
Update, IPXO responded quickly, will work with them to shutter the activity. Thanks! I work in Cyber Security, all the IPs I see from IPXO are fraud attempts, specifically a counterfeit check ring... See more
Company replied
New customer. The purchase process was easy enough, but everything after that has been painful. The most frustrating part is how slow they are to respond to tickets. Each response to the same ticket t... See more
Company replied
Company details
Written by the company
IPXO is the all-in-one Internet Protocol platform dedicated to simplifying IP address management for businesses. We provide efficient solutions for IP acquisition, management, security, and data intelligence, enabling companies across 75+ industries to lease and monetize IPv4 and IPv6 resources efficiently. With a focus on creating a more secure and sustainable IP ecosystem, IPXO sets a new standard for efficient IP management, offering business-grade solutions – such as DNS management, abuse management, IP reputation, delegated RPKI, and more – to organizations in any industry.
Contact info
9 Appold Street , EC2A 2AP, London, United Kingdom
- contact@ipxo.com
- ipxo.com
3.0
Average
80 reviews
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Superb Experience
I listed two /24s on their platform. One was leased out within a few days and the other remains available. I have not faced any issues with IPXO so far and they reach out to me to ensure everything is going well - something I haven't seen from any other company, no matter the product/service!
September 7, 2022
Unprompted review
Reply from IPXO
Hi Abraham,
Thank you for the kind words! We are glad to hear that you are happy with the support we provide.
Best wishes,
IPXO Team
Easy-Good Pricing-CEO at top
I just started using IPXO and I found that they have good database of IPs available in their list. The process it very easy and simple, you just need to signup and get ip leased.
Pricing is also comparatively good in market.
Also, I want to mention about CEO of IPXO, he is really a helpful person.
The only thing is that which I am more concern is their support response time, however, they are good but my suggestion is that they should have Live Chat option available so customer can get their answer on real time instead of waiting for email.
Over all I found it best
October 3, 2022
Unprompted review
Reply from IPXO
Hi Sohaib,
Thanks for leaving a great review! Happy to hear that your experience with our platform was straightforward.
Best wishes,
IPXO Team
Leasing Professionals.
The best platform in the business. Staff are responsive and in tune with our needs. Highly Recommend.
September 20, 2022
Unprompted review
Reply from IPXO
Hi Brett,
Thank you for your feedback! We aim to ensure that every customer gets the support they need, so it’s good to hear that we are doing a good job.
Best wishes,
IPXO Team
Helpful support
Good pricing, prompt and precise support. We lease IPV4 space from IPXO and use Equinix Metal's BYOIP service - IPXO has been incredibly helpful along the way. Does what it says on the tin, and they go the extra mile to help when needed!
October 4, 2022
Unprompted review
Reply from IPXO
Hi Doug,
Thank you for your review! We're always happy to dig deeper to help solve problems.
Best wishes,
IPXO Team
We've worked with the IPXO team for…
We've worked with the IPXO team for several years to monetize our unused IPs and have found it to be a great service. The platform is easy to use, the team is responsive whenever we have questions, and we always get paid on time - we're looking forward to doing a lot more business with IPXO over the coming years!
October 4, 2022
Unprompted review
Reply from IPXO
Thank you, Tom. Happy to hear that we're meeting your needs!
Best wishes,
IPXO Team
Not Bad
After purchasing I was offered the ability to speak with Vincentas about my account and honestly I had a few questions. He was very helpful in helping me understand about registering an ANS and even how their Abuse system works. I have yet to use the IPs, but I know if I have any issues I can reach out directly.
October 4, 2022
Unprompted review
Reply from IPXO
Hello Richard,
Thanks for taking the time to leave us your input and feel free to reach us any time!
Best wishes,
IPXO Team
CEO is always on top of it
CEO is always on top of everything, support is great, always helpful and responsive
September 30, 2022
Unprompted review
Reply from IPXO
Hi Arturas,
Thank you for your feedback! :)
Best wishes,
IPXO Team
Satisfied
Started using leased subnet in 5 minutes after the Purchase.
September 23, 2022
Unprompted review
Reply from IPXO
Hello Darmin,
We are delighted that you enjoyed your experience with us!
Best wishes,
IPXO Team
WORST. Updated.
WORST.
It i had an option for 0 stars, I would have given them.
Request rDNS setup four days ago, and yet no positive response. They replied two times with 12 hours of response time, asking for some info they could get by accessing my a/c. And now, two days as passed after providing all the details, and no response. NOW THEY STARTED ghosting ME.
Update** they took action after review. I am glad they did, but it shouldn't have gone this way. Changing review to 4 star as of now.
September 23, 2022
Unprompted review
Reply from IPXO
Hello,
Thank you for sharing your feedback with us. Sorry to hear your experience did not turn out great.
We are currently looking into this issue and will get back to you as soon as we find the solution for your case.
Best wishes,
IPXO Team
We are using IPXO service more then 2…
We are using IPXO service more then 2 years its best marketplace for all IPv4 needs. IP leasing services have never been easier than this.
Excellent Tech Team
September 20, 2022
Unprompted review
Reply from IPXO
Hi Mohit,
We are delighted to hear that! It means a lot to our team and motivates us enormously :)
Poor qualifications of the abuse…
Poor qualifications of the abuse department.
=============
#212171
September 6, 2022
Unprompted review
Reply from IPXO
Hi Miso,
Thank you kindly for sharing your feedback with us.
We reviewed your ticket for the spam report. We did our best to assist you in helping to understand the information you have provided and the origins of the abuse you have reported by directing you to the proper channels.
Unfortunately, we cannot resolve the issue because we have nothing to do with the spam you have reported. Your unfounded attacks on our company demonstrate you have no interest in understanding the issue or resolving the abuse incident.
Best wishes,
IPXO Team
Disappointing
Only deals with other registered businesses, not worth either my money or my time. Having since read some other comments and reviews I think I should count myself fortunate.
June 5, 2022
Unprompted review
Reply from IPXO
Hello there,
We ask to add business details to your account, because verifying these details is part of the process of mitigating IP abuse-related risks.
Abuse prevention is the core priority for IPXO and we do our best to make sure that customers, who decide to monetize their IP resources via the IPXO Marketplace, are certain that their resources will not get damaged after being leased.
If you are having troubles accessing the IPXO Marketplace or have any other questions, we would love to assist you. Simply reach out to our team at support@ipxo.com and let us know how we could help you.
Best wishes,
Atrocious service
After providing all docs for verificating business account and leasing a subnet for a period of one month we had our account disabled within a week and the ip block was then sold to someone else while we were sending emails to the support to sort it out, even though we paid a month upfront! We already had the subnet announced at our host and had 25 virtual servers on it! So much losses and they don't even care. Later we had been told by our partner software company that IPXO is a bunch of scammers and they should be avoided at all costs!
May 25, 2022
Unprompted review
Reply from IPXO
Hello there,
Thank you for leaving the review. We are sorry for your poor experience when using the Platform and relate to the resulting frustration.
If you decided to continue using our services, we would love to deep dive with you into the issue, making sure you receive the best quality service going forward. To do so, we would like to encourage you to reach out to our team at support@ipxo.com and one of our experts will assist you.
Best wishes,
Very horible service
Very horible service. Paid for IP block, in 7 days received email that account was blocked and the network was resold to somebody else.
May 25, 2022
Unprompted review
Reply from IPXO
Hello there,
Thank you for leaving the review. We are sorry for your poor experience when using the Platform and relate to the resulting frustration.
If you decided to continue using our services, we would love to deep dive with you into the issue, making sure you receive the best quality service going forward. To do so, we would like to encourage you to reach out to our team at support@ipxo.com and one of our experts will assist you.
Best wishes,
Answering tickets shouldn't take 20…
Answering tickets shouldn't take 20 hours.
May 20, 2022
Unprompted review
Reply from IPXO
Hello there,
Thank you for leaving the review. Having your questions unanswered for longer than expected is annoying and we do apologize for the inconvenience.
The IPXO Support team is constantly looking for ways to improve our service. Recently, we migrated from a legacy platform to a new customer support platform, and the migration might have caused the delay in communication which you experienced.
Once again, thank you for sharing your feedback and helping us increase the quality of our support services. If you are experiencing any further issues, do not hesitate to reach out to us via support@ipxo.com
Best wishes,
Reply from IPXO
Hello there,
Thank you for your review!
The IPXO Marketplace is being constantly developed and our customers' feedback, such as your comment, helps us prioritize the upcoming features.
So keep an eye on our updates via email (if you are a subscriber of the IPXO newsletter) or on the official change log (available here: https://www.ipxo.com/changelog/ ) on the platform's latest features and developments.
Best wishes,
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