I’ve used lipotrim for a while now, started at 24 stone, now hovering between 15-16 stone. Customer service is second to none, any issues I had with ordering or payment I would get a very quick... See more
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Ordering was simple and prompt . Delivery was within a couple of days and given the demands on delivery service this was impressive . On day 9 and already feeling results however with the rain bucket... See more
Company replied
misleading spent loads of money. didnt find i had great support at all so disappointed
Company replied
I'm delighted! I've lost 1 kilo in 5 days - which is amazing - without feeling hungry. I love the taste of the shakes and I'm looking forward to reaching my goal weight quickly. Gareth (Pharmaci... See more
Company replied
Company details
Information provided by various external sources
Lipotrim developed in Britain by qualified nutritionists and experts in weight management, and proven to be safe and effective in helping you lose weight.
Contact info
Downing Park, Swaffham Bulbeck, CB25 0NW, Cambridge, United Kingdom
- 015255636
- lipotrim@lipotrim.co.uk
- ireland.lipotrim.com
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misleading
misleading
spent loads of money. didnt find i had great support at all so disappointed
February 19, 2022
Unprompted review
Reply from Lipotrim Ireland
Hi Sarah, thank you for leaving a review.
Our records do not show we have supplied you the Lipotrim programme. Are you sure you used Lipotrim? Lipotrim has not been ne-named nor reformulated so any diet with a different name is nothing to do with Lipotrim.
Owing to Brexit issues Lipotrim temporarily suspended all deliveries to the Republic of Ireland at the end of summer 2021.
Both of these facts and your adding a review in 2022 suggests you didn't use Lipotrim.
We value all our customers and their feedback so please get in touch so we can offer you full support and advice and respond to any issues with our programme accordingly - Tel: 015 255 636 or email lipotrim@lipotrim.co.uk
Many thanks
Reply from Lipotrim Ireland
Thank you for the 5 star Lipotrim diet review - it is very much appreciated
Excellent service and communication
August 31, 2021
Reply from Lipotrim Ireland
Thank you Trish for your review it is very much appreciated.
If you are unaware of the sudden issues we are facing...
We are extremely sorry, but due to ongoing Brexit changes, availability to the Republic of Ireland for Lipotrim is currently suspended (Aug/Sept 2021).
We sincerely regret this situation and we are trying to find a way to resolve this issue.
We apologise for the inconvenience caused and for those of you who are in the middle of your weight loss phase, we understand your distress.
If you would like further advice including refeeding early, please contact us on telephone number 01525 5636 or email info@lipotrim.co.uk.
Appalling client liaison and destructive lack of service or accountability
If I had to tell you about the lousy treatment I received from certain staff at Lipotrim I’d be in tears again. Today after 2 weeks of waiting for an order and a long weekend of no supplies left at all we are told that Brexit is the reason that supplies are suspended in Ireland. This is unacceptably late notice as there is no way they did not know this was coming, since they appear to have a monopoly on supply here, and they had more than enough time to prepare clients to make alternative arrangements but simply did not bother. This is a matter of them sabotaging people’s health and weight loss and is detrimental both physically and mentally. I am absolutely livid.
August 31, 2021
Reply from Lipotrim Ireland
Thank you for the review and sorry to hear you felt our customer service was below that expected in the face of issues outside of our control.
Our team has worked hard to track every parcel that has been suddenly held without explanation at the Dublin 12 postal depot. This includes a vast number of replacement parcels dispatched before there was an obvious all-encompassing issue.
Our team has also refunded each and every parcel showing a non-delivery on the tracking, in most cases before the customer was aware, and an email sent to explain our necessary action.
We are extremely sorry, but due to ongoing Brexit changes, availability to the Republic of Ireland for Lipotrim is currently suspended (Aug/Sept 2021).
We sincerely regret this situation and we are trying to find a way to resolve this issue.
We apologise for the inconvenience caused and for those of you who are in the middle of your weight loss phase, we understand your distress.
If you would like further advice including refeeding early, please contact us on telephone number 01525 5636 or email info@lipotrim.co.uk.
My order never arrived.
August 28, 2021
Reply from Lipotrim Ireland
Thank you for the review.
Our team has worked hard to track every parcel that has been suddenly held without explanation at the Dublin 12 postal depot. This includes a vast number of replacement parcels dispatched before there was an obvious all-encompassing issue.
Our team has also refunded each and every parcel showing a non-delivery on the tracking, in most cases before the customer was aware, and an email sent to explain our necessary action.
We are extremely sorry, but due to ongoing Brexit changes, availability to the Republic of Ireland for Lipotrim is currently suspended (Aug/Sept 2021).
We sincerely regret this situation and we are trying to find a way to resolve this issue.
We apologise for the inconvenience caused and for those of you who are in the middle of your weight loss phase, we understand your distress.
If you would like further advice including refeeding early, please contact us on telephone number 01525 5636 or email info@lipotrim.co.uk.
Terrible service
August 27, 2021
Reply from Lipotrim Ireland
Thank you for the review Michelle.
We are sorry you feel our service has been below that expected in the face of issues out of our control.
Our team has worked hard to track every parcel that has been suddenly held without explanation at the Dublin 12 postal depot. This includes a vast number of replacement parcels dispatched before there was an obvious all-encompassing issue.
Our team has also refunded each and every parcel showing a non-delivery on the tracking, in most cases before the customer was aware, and an email sent to explain our necessary action.
We are extremely sorry, but due to ongoing Brexit changes, availability to the Republic of Ireland for Lipotrim is currently suspended (Aug/Sept 2021).
We sincerely regret this situation and we are trying to find a way to resolve this issue.
We apologise for the inconvenience caused and for those of you who are in the middle of your weight loss phase, we understand your distress.
If you would like further advice including refeeding early, please contact us on telephone number 01525 5636 or email info@lipotrim.co.uk.
Reply from Lipotrim Ireland
Thank you for the review.
We are extremely sorry, but due to ongoing Brexit changes, availability to the Republic of Ireland for Lipotrim is currently suspended (Aug/Sept 2021).
We sincerely regret this situation and we are trying to find a way to resolve this issue.
We apologise for the inconvenience caused and for those of you who are in the middle of your weight loss phase, we understand your distress.
If you would like further advice including refeeding early, please contact us on telephone number 01525 5636 or email info@lipotrim.co.uk.
Reply from Lipotrim Ireland
Thank you, we really appreciate your kind words
Very efficient customer service always…
Very efficient customer service always quick and satisfying respone
August 18, 2021
Reply from Lipotrim Ireland
Thank you Jennifer for the 5 star review - we work hard to offer a top rated service and really appreciate your feedback.
Excellent service
Excellent service, food arrived within 3 days from UK. Highly recommended.
August 9, 2021
Reply from Lipotrim Ireland
Thank you for the 5 star review.
We are here to support you.
Very good service
Very good service. Delivery very fast. Products are great, only thing that works for me. Will def continue to purchase. It’s a pleasure dealing with Gareth, he’s so helpful.
August 1, 2021
Reply from Lipotrim Ireland
Thank you Catherine for the super review of our product and services at Lipotrim. We will forward on your kind words.
Really good service
July 28, 2021
Reply from Lipotrim Ireland
Thank you for your great review- it is really appreciated.
New bars
OK, I love the bars, I've been on this diet and off if since 2013/14, loved the bars when coming off the TFR, but these new bars are well kinda loosening the stools....I hope it was something else...
As I said I love the bars but compared to the original bars ,the new ones are more sticky to the pearlys.
This diet works 100% strong mind needed......
July 24, 2021
Reply from Lipotrim Ireland
It is great news that you love the new and improved caramel bars!
Great it took 3 days from order to…
Great it took 3 days from order to delivery .But with Brexit what is going to happen ?
July 24, 2021
Reply from Lipotrim Ireland
Thank you Laurence for the review.
Brexit is no longer causing any issues.
Our parcels are generally sent via Royal mail arriving in around 3 to 5 working days.
i found it very easy to deal with…
i found it very easy to deal with Lipotrim to get my supplies
1st week was tough but results made it worth while after 1st week
it gets easier i am now starting week 3 feel mighty
July 13, 2021
Reply from Lipotrim Ireland
Thank you Tom for the feedback.
Your review is very much appreciated and we are here to support you
The lipotrim team are so prompt and…
The lipotrim team are so prompt and courteous and as usual very pleased with the product, since April 2021 I've lost 4.5stone and would happily recommend it
July 9, 2021
Reply from Lipotrim Ireland
Well done on the 4.5 stone weight loss!
We are here to support you and really appreciate the review
I’ve used lipotrim for a while now
I’ve used lipotrim for a while now, started at 24 stone, now hovering between 15-16 stone.
Customer service is second to none, any issues I had with ordering or payment I would get a very quick response by either email or phone.
Lipotrim has helped me lose weight and break a lot of bad habits I had when it came to eating.
July 8, 2021
Reply from Lipotrim Ireland
Thank you John for the great review - we do work hard on our customer services so it is super to hear the positive feedback.
Well done on your weight loss so far!
Great service and great product
Great service and great product. You get results if you stick to it. Isn't always easy but quick visible results help
July 6, 2021
Reply from Lipotrim Ireland
Thank you for the great review. We are here to offer support and advice on 015255636 (local rate call)
Reply from Lipotrim Ireland
Thank you Jackie for the kind words. They are really appreciated and we will relay these to Gareth. Here to support you.
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