They responded quickly and set up an appointment on the same day. It might seem odd that the chap drives round and does the fix in his car but bear with him. He told me my phone was a special edition... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This service was great, as a disabled person they made it easy as they collected the device then repaired it and sent it back. Would def use again if needed. Its good to know that these places exist i... See more
Company replied
Excellent service! Very professional. The technician arrived exactly when he promised, communicating by WhatsApp advising of precisely when and where he would arrive. His car was full of high quality... See more
Company replied
After multiple unsuccessful attempts to have my iPhone 15 Pro Max battery replaced through Apple and their authorised repair providers, I finally came across Marty at iRepairMan – and I’m so glad... See more
Company replied
Company details
- Mobile Phone Repair Shop
- Computer Repair Service
- Mobile Home Supply Store
- Phone Repair Service
- Screen Repair Service
- Trade School
Written by the company
iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team
Contact info
128 City Road Old Street, EC1V 2NX, London, United Kingdom
- 020 7046 0476
- Hello@irepairman.co.uk
- irepairman.co.uk
4.2
Great
626 reviews
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and reliable service
I had smashed the back of my iPhone, and I came across this company while researching for repairs. Maratib came the next day to collect my iPhone and returned it within a few hours, fully repaired. Excellent service, I would definitely recommend. Thank you!
May 17, 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Chelsea,
Thank you so much for your wonderful review! We’re thrilled to hear that you were satisfied with our repair services. Your kind words mean a lot to us and inspire our team to continue delivering exceptional service. If you ever need our services again, please don’t hesitate to reach out.
Best regards,
Manager iRepairMan
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Tom,
We truly appreciate you taking the time to leave such a positive review! It’s great to know that our repair services met your expectations. Your feedback is invaluable to us and helps us strive for excellence. We look forward to serving you again in the future.
Warm regards,
Team iRepairMan
A total lifesaver
A total lifesaver. Same day service and came on a Friday evening. Efficient, knowledgeable and polite. Couldn't recommend highly enough.
May 17, 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Philip,
Thank you for your fantastic review! You have called me 'A total lifesaver', which makes me more thrilled to help people. We’re delighted to hear that you had a positive experience with our repair services. Your satisfaction is our top priority, and it’s rewarding to know that we achieved that. Should you need any more assistance, we’re here for you.
Kind regards,
Manager iRepairMan
Same day callout and it taking 20mins…
Same day callout and it taking 20mins is next level service. Samsung repair has a queue of over a week.
When your phone is broken and it's your daily driver you need it operational asap.
This was the inexpensive option and also the best option.
May 6, 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Ben Hill,
We are grateful for your kind words and the time you took to share your experience! It’s wonderful to hear that our repair services left you so satisfied. Your feedback motivates us to keep providing the best service possible. We hope to assist you again in the future.
Best wishes,
Manager iRepairMan
I highly recommend this service
I highly recommend this service! My iPhone screen was so badly damaged that I thought it was beyond repair. Within 20 minutes it looked like a brand new phone. The pricing was reasonable and all done on my doorstep.
April 28, 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Thank you so much for your glowing five-star review! We're thrilled to hear that you had a fantastic experience with us. Delivering exceptional service is our top priority, and we're delighted that we were able to meet your expectations.
Your feedback means the world to us and serves as motivation for our team to continue striving for excellence. We truly appreciate your support and look forward to welcoming you back soon.
If you have any further comments or suggestions, please don't hesitate to reach out. We're always here to listen and ensure that your future experiences with us are equally enjoyable.
Thanks again for choosing iRepairMan. We can't wait to serve you again!
Great engineer.came on time .fix my…
Great engineer.came on time .fix my phone in fifteen minutes .will use again
April 18, 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Thank you so much for your glowing five-star review! We're thrilled to hear that you had a fantastic experience with us. Delivering exceptional service is our top priority, and we're delighted that we were able to meet your expectations.
Your feedback means the world to us and serves as motivation for our team to continue striving for excellence. We truly appreciate your support and look forward to welcoming you back soon.
If you have any further comments or suggestions, please don't hesitate to reach out. We're always here to listen and ensure that your future experiences with us are equally enjoyable.
Thanks again for choosing iRepairMan. We can't wait to serve you again!
Excellent service
I had a cracked phone screen and I had it repair the same day I phoned about it, Maratib fixed my phone quickly, new screen works fine. It take a while for him to get to me but I'm glad to have my phone's screen repaired.
March 28, 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Thank you so much for your glowing five-star review! We're thrilled to hear that you had a fantastic experience with us. Delivering exceptional service is our top priority, and we're delighted that we were able to meet your expectations.
Your feedback means the world to us and serves as motivation for our team to continue striving for excellence. We truly appreciate your support and look forward to welcoming you back soon.
If you have any further comments or suggestions, please don't hesitate to reach out. We're always here to listen and ensure that your future experiences with us are equally enjoyable.
Thanks again for choosing iRepairMan. We can't wait to serve you again!
So easy to book an appointment via the…
So easy to book an appointment via the website. The follow up communication was spot on. Couldn’t be happier with the service and terrific competitive price too. Great this service was available on a Bank Holiday. Life savers.
March 29, 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Derek,
I am absolutely thrilled to let you know that we received your fantastic 5-star review! It's wonderful to hear that you had a positive experience with our top-notch repair services.
Your feedback is incredibly valuable to us, and we are delighted to have your support. We are always looking for ways to improve, so if there's anything else we can do to enhance your experience, please don't hesitate to share your thoughts with us.
Thank you so much for choosing us and for sharing your wonderful feedback with us. We can't wait to have the pleasure of serving you again in the future!
Best regards,
Director iRepairMan
Do not go my phone broke down a month…
Do not go my phone broke down a month later contacted them and they told me it was an accidental damage when I explained to them it was not and they have 12 months warranty but won’t fix at all called him multiple times he ignores me
March 19, 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
We are truly sorry to hear about the issue you are facing. We understand this might be causing you some inconvenience. We are doing our best to locate your job details in our system so that we can assist you in the best possible way. To help us help you, could you please share your job ID or your full name and address? You can send us support@irepairman.co.uk. We appreciate your patience and cooperation.
Very fast and helpful service
Very fast and helpful service. Phone screen is of great quality too.
March 13, 2024
Unprompted review
Great service
Great service! Screen broke and was fixed within 2hours of contacting late in the evening!
February 28, 2024
Unprompted review
Don’t use this service! Wouldn’t recommend
Wouldn’t recommend. It started well with first repair of iPad screen in our house. Few days later screen stopped working and this time iPad was collected and taken away for repair over 48hrs. Few days later screen stopped working again and to this day I have no luck in getting even a response from the company. When I made a payment, I was told that the repair service is covered by one year warranty; instead I am being ignored- no money no working iPad! Do not use this service!
February 10, 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Magdalena,
Thank you for taking the time to share your feedback with us. We sincerely apologise for any inconvenience or frustration you experienced. We want you to know that we are happy with your satisfaction and committed to resolving any issues you may have encountered.
Please keep in mind that we take your concerns seriously, and we are already taking steps to address them internally. Our team is dedicated to improving our services and ensuring every customer has a positive experience.
We would like to help you resolve the issue you had personally. Don't hesitate to contact our customer support team at support@irepairman.co.uk, and we will do everything possible to make things right for you.
Once again, we appreciate your valuable feedback, as it helps us continually improve and provide better service to our customers. Thank you for allowing us to make things right.
Warm regards,
Customer Relationship Manager
iRepairMan
Excellent Service
Came to my home, was pleasant, knowledgeable answered all my questions ,was polite and quick. Great service. I shall definitely go back!! Also got a 10% discount for next time.! Thank you.
February 26, 2023
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Corinne,
Thank you so much for taking the time to leave such a glowing review on Trustpilot! We are thrilled to hear about your positive experience with us.
Your feedback truly means the world to us and serves as a source of motivation for our team to continue delivering exceptional service. We strive to provide the best for our customers, and it's incredibly rewarding to know that our efforts have made a difference for you.
We're delighted that you are satisfied with our phone repair service, and we look forward to serving you again. If you ever need anything or have any questions, please don't hesitate to contact us.
Once again, thank you for choosing us and for your kind words. They inspire us to keep raising the bar!
Warm regards,
Customer Relationship Manager
iRepairMan
Very impressed with this service
Very impressed with this service!
Made an iPad repair request and shortly received a call to say they can come that day to repair the screen which I’d shattered. I was kept up to date with ETA throughout the day.
The man that came to fix my iPad was was really nice, he didn’t mind us watching and asking questions about his skill. He did not rush his work and took good care with the iPad as he replaced the screen.
Over all I am happy with the service and it was cheaper than ismash, much nicer experience than taking your broken iPad to a shop and having to wait around for it to be fixed, I could relax in the comfort of my own home! 1000% recommend this company and will definitely keep them in mind and tell friends about them when they need repairs.
Thank you for the great service
February 15, 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Georgie,
Thank you so much for taking the time to leave such a glowing review on Trustpilot! We are thrilled to hear about your positive experience with us.
Your feedback truly means the world to us and serves as a source of motivation for our team to continue delivering exceptional service. We strive to provide the best for our customers, and it's incredibly rewarding to know that our efforts have made a difference for you.
We're delighted that you are satisfied with our iPad repair service, and we look forward to serving you again. If you ever need anything or have any questions, please don't hesitate to contact us.
Once again, thank you for choosing us and for your kind words. They inspire us to keep raising the bar!
Warm regards,
Customer Relationship Manager
iRepairMan
Brilliant service
Called last night for a replacement screen and charging issues with iphone14.
Amazing and efficient service sorted in the city today in 20mins at a time that suited me. 100% recommend.
January 25, 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Georgina,
Thank you so much for taking the time to leave such a glowing review on Trustpilot! We are thrilled to hear about your positive experience with us.
Your feedback truly means the world to us and serves as a source of motivation for our team to continue delivering exceptional service. We strive to provide the best for our customers, and it's incredibly rewarding to know that our efforts have made a difference for you.
We're delighted that you are satisfied with our phone repair service, and we look forward to serving you again. If you ever need anything or have any questions, please don't hesitate to contact us.
Once again, thank you for choosing us and for your kind words. They inspire us to keep raising the bar!
Warm regards,
Customer Relationship Manager
iRepairMan
I am in hospital and my iPhone went…
I am in hospital and my iPhone went absolutely dead no battery and wouldn’t start. Found irepairman on web. iPhone collected from hospital bedside at 9.15 pm and returned mended at 9.45pm. Costly but absolutely brilliant service and I had no alternative being hospitalised. Would totally recommend.
January 23, 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Shirley Wright,
Thank you so much for taking the time to leave such a glowing review on Trustpilot! We are thrilled to hear about your positive experience with us.
Your feedback truly means the world to us and serves as a source of motivation for our team to continue delivering exceptional service. We strive to provide the best for our customers, and it's incredibly rewarding to know that our efforts have made a difference for you.
We're delighted that you are satisfied with our phone repair service, and we look forward to serving you again. If you ever need anything or have any questions, please don't hesitate to contact us.
Once again, thank you for choosing us and for your kind words. They inspire us to keep raising the bar!
Warm regards,
Customer Relationship Manager
iRepairMan
Very good people quick and efficient
January 18, 2024
Unprompted review
Screen didn’t last a month
Got my phone screen fixed after it was cracked, I requested a genuine apple screen that I paid £140 for.
After less than a month after the replacement 4 bright green lines appeared on the screen.
I have had apple devices for years and that has never happened to me. But a month after I got my screen replaced with a ‘genuine’ screen these lines appear.
I contacted Maratib and was told it was not covered under their warranty but I don’t see how it isn’t linked to my screen getting replaced and I’m very disappointed I paid so much money for it to not last. He offered me £10 off to pay £140 again.
Their service is good if you need a quick repair to your phone and it’s good that he comes to your house but I wouldn’t trust the quality now.
November 28, 2023
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Anya Simon,
Thank you for sharing your feedback. We appreciate your honesty and apologise for any inconvenience you may have experienced. We're committed to continuous improvement and would love the opportunity to make things right. Don't hesitate to contact our customer service team at support@irepairman.co.uk so we can address your concerns personally. Your satisfaction is our top priority.
Best regards,
Manager Customer Care
iRepairMan
Great service from iPhone repairman
Great service from iPhone repairman. Came to the house same day and replaced sons smashed iPhone screen. Kept me informed of arrival time. 12 month warranty for peace of mind. Happy customer and happy son. Would recommend.
January 5, 2024
Unprompted review
Fixed my phone at anytime i wanted and…
Fixed my phone at anytime i wanted and at a reasonable price
January 3, 2024
Unprompted review
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