Iron & Velvet - Plastic Free Cleaning Reviews 

329
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have used Iron and Velvet for over 4 years now. The products are effective and smell divine. They take up very little space in my cupboard. The sachets dissolve well. Cruelty free, vegan and no pl... See more

Rated 5 out of 5 stars

Met at ‘Clean &Tidy’ at Excel today. Had good chat to mum doing promotions, son the ‘chemist’ - family run business, bought selection. Just did the orange washing up liquid - at first wasnt sure abou... See more

Company replied

Rated 5 out of 5 stars

Love to give custom to small, local businesses. They have such lovely smelling products at reasonable prices and plastic free. Have been using them for a few years now, my favourites being the bathroo... See more

Rated 5 out of 5 stars

Brilliant environmentally friendly cleaning products. I've been using Iron & Velvet products for 5 years and would not buy anything other than their antibacterial surface kitchen cleaner now (Coconut... See more

Company replied

Company details

  1. Cleaning Products Supplier

Written by the company

100% PLASTIC-FREE CLEANING! Water-soluble refill sachets that are kind on the environment. Never throw a bottle away again ♻️ Sustainable swaps made easy 🌎⭐ 👇 DROP the sachet into an existing bottle, 💧 FILL the bottle with tap water, 💃🏽 SHAKE to mix the solution and use for a powerful clean, ♻️ REPEAT without throwing the bottle away.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

329 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(329)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Iron and Velvet get 👍 from me

I love the Iron and Velvet washing up liquid because it's nice and bubbly, does the washing up well (with a bit of help from me) and most of all I can dissolve the sachets in old plastic bottles and avoid buying new ones 🤩👍

May 21, 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Hey Cathy, thank you so much for this review! So so happy to hear about your experience! 🥳

Rated 5 out of 5 stars

Great products

Great products, very efficient service, so easy to store.

May 9, 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Thank you so so much for this review Liz 💚

Rated 5 out of 5 stars

Absolutely love Iron and Velvet and I’m…

Absolutely love Iron and Velvet and I’m so sad I didn’t find them sooner! The range of products available is amazing. The fact they’re eco friendly and the bottles are from reclaimed material just makes this brand that much more appealing!

May 12, 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Hey Nicolle, thank you so much for taking the time to share this feedback! We really appreciate it. Happy cleaning 🫶

Rated 5 out of 5 stars

Amazing products and amazing company

I tried both Smol sprays and iron and velvet at the same time and I can say without hesitation say that Iron and Velvet ones are better.
They also offer antibacterial options where smol doesnt and the fragrances are stronger and nicer.
The ylang ylang bathroom cleaner smells divine and sticks around for a decent amount of time too.

May 8, 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Oh wow, what a fantastic review thank you so much Leigha. We really appreciate this! 🥳

Rated 5 out of 5 stars

Love these products

Love these products. Have tried various different eco friendly products but these are my favourite.Tyeybclean really well and smell gorgeous. My only complaint is the numbers on the sachets are hard to read. Would highly recommend.

May 6, 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Thank you so much, Melanie! We really appreciate your trust and your feedback. 💕

Rated 5 out of 5 stars

Fab products

Fab products! Speedy delivery 💚 🌎

April 28, 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Thank you so so much for this review Rachel 💗

Rated 5 out of 5 stars

I definitely prefer this brand to others

I definitely prefer this brand to other plastic free water soluble brands I've tried. I'm really pleased with the quality and it's super affordable. The spray bottles are a really nice design and work well. I'd love to see a quartz/marble worktop cleaner and a stainless steel cleaner!

April 10, 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

We are so happy to receive this feedback and to know you're enjoying our cleaners. Thank you so much for sharing Laura, and happy cleaning 🙌

Rated 5 out of 5 stars

Wow oh wow these products are amazing

Wow oh wow these products are amazing. Highly recommend them. They smells absolutely incredible, and what a fabulous job they do of cleaning. I love that they are sustainable which I'm all about. Cleaning had never smelt so good.

March 29, 2023
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Reply from Iron & Velvet - Plastic Free Cleaning

Wowza thank you so much, we LOVE feedback like this 🥰

Rated 5 out of 5 stars

The products are great

The products are great, I've been using it for years!
The other main attractions is when I order 10 sachets they still fit through my letter box, meaning I don't have to be in to receive them.
Great stuff

March 27, 2023
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Reply from Iron & Velvet - Plastic Free Cleaning

Yay thank you for such a great review Derek, we appreciate it ♻️

Rated 5 out of 5 stars

Great service

Great service, great product and I really feel like I am helping to reduce plastic usage

March 23, 2023
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Reply from Iron & Velvet - Plastic Free Cleaning

Thank you so much Jane! That makes us really happy to hear 💛

Rated 5 out of 5 stars

Best eco-friendly cleaning products

My favourite eco-friendly cleaning products.
Fast delivery through the letterbox in cardboard packaging.
Effective, easy to use and smells lovely - particularly the floor cleaner.

March 27, 2023
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Reply from Iron & Velvet - Plastic Free Cleaning

Yay! We are so happy to receive this feedback and to know you're enjoying your floor cleaner. Thank you so much for sharing Vikki, and happy cleaning 🙌

Rated 5 out of 5 stars

Brilliant products and service

Brilliant products and service

They smell beautiful and are very effective.

We had a mix up with my subscription and the customer service was professional, polite, and friendly. Phebe Is a credit to your company.

January 30, 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Woo cheers for the lovely review Jessica! We're happy we could help you out ✨

Rated 5 out of 5 stars

Brilliant limescale remover

I was using the limescale remover on my shower screen and some ended up on the tiles. When I wiped the tiles with a sponge I noticed the grout looked much cleaner. I have just used the limescale remover on all the grout in my shower and it looks like new. I normally use HG grout cleaner but it is very chemically and smells unpleasant. The limescale remover smells lovely and my bathroom now has a lovely fresh lime smell. I am going to stick with this going forward. I found it works best when I sprayed, left it for 2 minutes and then wiped.

March 17, 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

WOW what an amazing review, we are over the moon you love our limescale cleaner. Thank you for the great review Victoria 🥰

Rated 5 out of 5 stars

So impressed with this company

So impressed with this company. My first batch didn't arrive because I'd only put in half an address. They followed it up with incredible customer service and sent a fresh batch. Would certainly order from these guys again

March 16, 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Heya Laura, thank you for the lovely review. We are always happy to help and want all our customers to have a great experience ordering from us 💖

Rated 5 out of 5 stars

Excellent products, reasonably priced

Easy ordering, quick delivery and high quality products. I love the fact they come all in cardboard and the little stickers for the bottles are really sweet. I find a lot of eco-friendly or 'green' options frequently come with a hefty price tag and compromised quality but these are reasonably priced and really great products.

March 8, 2023
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Reply from Iron & Velvet - Plastic Free Cleaning

YAY reviews like this make our week, thank you so much Amy 💜

Rated 4 out of 5 stars

I brought the sample kit

I brought the sample kit, as I run a cleaning business I was thinking it would cut down on plastic and give me more space, but I was not happy with the bottles and some of smells were not that nice! So I'm going g to say its a no for me!

March 1, 2023
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Reply from Iron & Velvet - Plastic Free Cleaning

Heya Liz 👋 Thanks for getting in touch and so sorry to hear that you didn't enjoy using our cleaning products. Please email us at info@ironandvelvet.co.uk and we'd be happy to help you out!

Rated 2 out of 5 stars

Very disappointed by the washing up liquid

I have used Iron and velvet for years but I have been very disappointed with the washing up liquid! I followed the instructions but the white powder never dissolved properly. It means the product is overall not great and the smell is very chemical compared to other products. It’s a real shame because I’m absolutely love all the other products. It’s a fantastic brand!

February 24, 2023
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Reply from Iron & Velvet - Plastic Free Cleaning

Hi Gaëlle, thanks for this feedback and we're sorry to hear that our washing up liquid didn't work for you. We have contacted you via email and have processed a refund as we want all customers to be happy with every product they purchase!

Rated 5 out of 5 stars

Really amazing company

Really amazing company. My experience was made great by the easy ordering system but mainly the product range and quality. The toilet fizzes are the best

February 27, 2023
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Reply from Iron & Velvet - Plastic Free Cleaning

Woo thank you so much for your feedback Lisa, we appreciate it!

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