Iron & Velvet - Plastic Free Cleaning Reviews 

329
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have used Iron and Velvet for over 4 years now. The products are effective and smell divine. They take up very little space in my cupboard. The sachets dissolve well. Cruelty free, vegan and no pl... See more

Rated 5 out of 5 stars

Met at ‘Clean &Tidy’ at Excel today. Had good chat to mum doing promotions, son the ‘chemist’ - family run business, bought selection. Just did the orange washing up liquid - at first wasnt sure abou... See more

Company replied

Rated 5 out of 5 stars

Love to give custom to small, local businesses. They have such lovely smelling products at reasonable prices and plastic free. Have been using them for a few years now, my favourites being the bathroo... See more

Rated 5 out of 5 stars

Brilliant environmentally friendly cleaning products. I've been using Iron & Velvet products for 5 years and would not buy anything other than their antibacterial surface kitchen cleaner now (Coconut... See more

Company replied

Company details

  1. Cleaning Products Supplier

Written by the company

100% PLASTIC-FREE CLEANING! Water-soluble refill sachets that are kind on the environment. Never throw a bottle away again ♻️ Sustainable swaps made easy 🌎⭐ 👇 DROP the sachet into an existing bottle, 💧 FILL the bottle with tap water, 💃🏽 SHAKE to mix the solution and use for a powerful clean, ♻️ REPEAT without throwing the bottle away.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

329 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(329)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery , good value for money . Will make regular cleaning product purchases

February 27, 2023
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Reply from Iron & Velvet - Plastic Free Cleaning

Woo, cheers for this lovely review 💌

Rated 5 out of 5 stars

Great products!

Products were dispatched quickly and they’re really good! Really love that they’re plastic free.

February 24, 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Thank you so much Sophie, this makes us happy to hear ✨💘

Rated 5 out of 5 stars

What a super brand and I'm loving the…

What a super brand and I'm loving the amazing products. Super effective cleaning solutions, eco-friendly, plastic-free, smells AMAZING. Highly recommended. Thanks - Barbara

February 5, 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Hey Barbara, thank you very much for this fantastic review! 💚

Rated 5 out of 5 stars

You have to they these products

You have to they these products. I was sceptical but thought I’d give it a try. I’ll never go back to buying non environmentally friendly products. I LOVE this company. All the products and their whole ethos and ordering was so simple. Really really happy I am now converted! Genuinely there is no reason to not. Give them a try, help the planet, ditch the old ways and make a positive impact with no effort. Even my mirror and metal surfaces are so shiny and the scents are lovely. Favourite is coconut! Massive fan!

February 15, 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Wow what an amazing review, thank you so much Jon. We are so happy you love our products 🙌

Rated 5 out of 5 stars

Amazing products

Amazing products! Very easy to use & look so nice aswell!

February 13, 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Yay, thank you so much for this lovely review 💌

Rated 5 out of 5 stars

Great product

Great product - smells wonderful and delivered quickly.

January 30, 2023
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Reply from Iron & Velvet - Plastic Free Cleaning

Yay thank you for the review, happy cleaning 💛

Rated 5 out of 5 stars

Great product and excellent subscription scheme

I first bought these products from another site and when I’d run out and the site didn’t carry stock anymore, I was delighted to learn Iron & Velvet has their own website! Where you can receive a 50 percent discount when you subscribe.

Listen. Eco-friendly with quick delivery and I save if I don’t have to worry about reordering? Yes, please!

I don’t subscribe to most things bc the savings isn’t usually significant enough to make a difference and the other things aren’t essential.

I love these cleaning products so so much and they smell incredible while also getting the job done.

Uh-maze-ing

February 2, 2023
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Reply from Iron & Velvet - Plastic Free Cleaning

WOW what a brilliant review, this made our day! We are so grateful for customers like you 🥰💚 You are uh-maze-ing

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website, safe products, no wasted packaging, prompt delivery.

January 21, 2023
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Reply from Iron & Velvet - Plastic Free Cleaning

Yay thanks for the lovely feedback 💫

Rated 5 out of 5 stars

Sustainable and efficient!

Sustainable, not harsh on the environment and cleans v well!

January 23, 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Thank you for taking the time to share this feedback 💚

Rated 5 out of 5 stars

Quick delivery and great customer…

Quick delivery and great customer service. We love the products and have been ordering them for several years now.

December 1, 2022
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Reply from Iron & Velvet - Plastic Free Cleaning

Ahh thank you, we appreciate the feedback so much 💜

Rated 5 out of 5 stars

Excellent products

I love this products, no strong smell and no more getting sick when cleaning around, they actually smell fresh. So happy with the pack I bought for my friend 💕 and she love it so much. Thank you for the lovely products you have. I will be buying more and will recommend for family and friends ❤️.

December 20, 2022
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Reply from Iron & Velvet - Plastic Free Cleaning

Thank YOU for sharing this! Reviews like this mean the world ✨️

Rated 5 out of 5 stars

Easy ordering,quick delivery,great…

Easy ordering,quick delivery,great customer service. Products are lovely,easy to use and smell fantastic. Recommend the glass cleaner. Definitely no streaks. Always find glass hard to clean properly due to shoulder injury,so this is a godsend.

December 19, 2022
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Reply from Iron & Velvet - Plastic Free Cleaning

Yay, thank you for such great feedback! We are so happy you love using our products 💫

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service when my order go caught up in the postal strikes

December 9, 2022
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Reply from Iron & Velvet - Plastic Free Cleaning

Heya Sarah, thank youu so much! We are always so happy to help 💌

Rated 5 out of 5 stars

The surface spray smells amazing!

The surface spray smells amazing!! Also the toilet bomb has cleaned our toilet better than any toilet cleaner I have used. Very impressed! I will be buying again. Thank you

December 16, 2022
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Reply from Iron & Velvet - Plastic Free Cleaning

Wow, amazing to hear, thank you so much Emma 🥰

Rated 5 out of 5 stars

Fab products and lovely company

Fab products and lovely company!

I love iron and velvet because I like their planet-friendly approach and their products work really well, I absolutely love their washing up liquid

December 12, 2022
Unprompted review
Iron & Velvet - Plastic Free Cleaning logo

Reply from Iron & Velvet - Plastic Free Cleaning

Thank you for this Sophie, it makes us so happy to hear 💚 Happy Cleaning

Rated 5 out of 5 stars

super easy to order and use

super easy to order and use

great for the environment and work just as well as any mainstream cleaning products

can't recommend them highly enough

December 1, 2022
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Reply from Iron & Velvet - Plastic Free Cleaning

Wow what great feedback, thank you so much for taking the time Holly 💫

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