This company takes your money, then no goods, now website has been taken down and no communication at all, e-mails bounce back
Ironmongery & More
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good service and communication from the staff but stock shortages of pretty basic items will result in us eventually not using ironmongery & more. Standard handles, closers and dead bolts are some... See more
I ordered a number of items on next day delivery to complete a project that was due handover imminently. They sent the order to the wrong address and only half of the order was sent due to being out o... See more
Company replied
I recently purchased a variety of hardware from Ironmongery & More via their website. The experience was excellent. All the items were well packed, delivered promptly via a carrier that provided me wi... See more
Company replied
Company details
Information provided by various external sources
Ironmongery & More is the quick and convenient select and supply service from Laidlaw, the UK's largest independent specialist architectural ironmongery supplier. Established in 1876, Laidlaw has a wealth of experience supplying hardware and fittings to tens of thousands of projects, including some of the most prestigious buildings in the UK and overseas.
Contact info
Strawberry Lane, WV13 3RS, Willenhall, United Kingdom
- 0333 566 0346
- sales@ironmongeryandmore.com
- ironmongeryandmore.com
very happy with the products and also…
very happy with the products and also the service
Quick service and best price I was…
Quick service and best price I was quoted.
Customer Service excellent
Customer Service excellent. Fast response and quality of product very good.
brilliant service
Occasional user - hard to find contact, service very good
Only use them once every 3 years or so, and each time we do contact details change. Once I found the right contact, it all went smoothly.
Excellent service
Excellent service, speed of order processing, good price, on time delivery
Description was accurate on the web and…
Description was accurate on the web and did the job required. Also arrived before the specified date. Well done.
1st class
Ordered 2pm, delivered by post next morning. Keys always work perfectly
Have used this company many times…
Have used this company many times before, always excellent service, fantastic easy to use website, especially for key ordering. Fast, efficient delivery, can't recommend them enough!
Fast and very efficient service
Quick service and friendly staff.
Quick service and friendly staff.
The keys arrived within a few days and the staff were very helpful in making this purchase easy
Door Rose
As described , very quick service would deal with in the future.Highly recommended
Outstanding service
After a quick call to ensure I knew what I had to do to have my keys cut, i used the on-line portal accompanied with an authorisation letter and hey presto the keys were with me in two days. All keys work. Service was outstanding.
Great guys to deal with.
Poor Website, good service
Website was hard to navigate. Having to create a password etc., for a one off purchase was a real pain. Not being able to specify a different delivery address from billing address was a nuisance. Speed of delivery of the product was excellent.

Reply from Ironmongery & More
The service was fantastic
The service was fantastic. Keys delivered within a couple of days
No problems whatsoever
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




