This company takes your money, then no goods, now website has been taken down and no communication at all, e-mails bounce back
Ironmongery & More
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Good service and communication from the staff but stock shortages of pretty basic items will result in us eventually not using ironmongery & more. Standard handles, closers and dead bolts are some... See more
I ordered a number of items on next day delivery to complete a project that was due handover imminently. They sent the order to the wrong address and only half of the order was sent due to being out o... See more
Company replied
I recently purchased a variety of hardware from Ironmongery & More via their website. The experience was excellent. All the items were well packed, delivered promptly via a carrier that provided me wi... See more
Company replied
Company details
Information provided by various external sources
Ironmongery & More is the quick and convenient select and supply service from Laidlaw, the UK's largest independent specialist architectural ironmongery supplier. Established in 1876, Laidlaw has a wealth of experience supplying hardware and fittings to tens of thousands of projects, including some of the most prestigious buildings in the UK and overseas.
Contact info
Strawberry Lane, WV13 3RS, Willenhall, United Kingdom
- 0333 566 0346
- sales@ironmongeryandmore.com
- ironmongeryandmore.com
Excellent service!!
Outstanding
Excellent service. Easy ordering process and superfast delivery. I would definitely recommend and would have absolutely no hesitation in using them for replacement keys in the future.
Excellent service
Excellent service - very helpful and speedy delivery.
Just to say I found the staff that I…
Just to say I found the staff that I spoke to very helpful in ordering the replacement key that I required. As I write I have not yet received it although it was explained it would take approx 2/3 weeks!! Difficult to finalise my review as a consequence?
Exelent service arrived next day.
Very efficient company
Very efficient company, quick turn around and delivery following ordering on-line.
A very simple & accurate service
A very simple & accurate service.
I knew the keys I was after, and after a phone call I was directed to the online ordering page, where it was a very simple task to register, detail the keys I required, pay by credit card and relax!
The keys arrived on the first working day after the Bank Holiday, so no complaints there either.
Definitely use this service again, if I need more keys or anything else from their impressive range of door security & ironmongery.

Reply from Ironmongery & More
We ordered keys and they arrived very…
We ordered keys and they arrived very quickly.

Reply from Ironmongery & More
Highly recommend this company always…
Highly recommend this company always helpful and answer questions and queries without delay

Reply from Ironmongery & More
First & Last Order
Item in stock on website. Ordered. Paid. Then get message stating out of stock and 3 weeks lead time. Cancelled order as got next day delivery from competitor. Still waiting for refund of paid money.

Reply from Ironmongery & More
They were very helpful
They were very helpful, when asked for additional Information. The goods, some fire tested and classified bolts, arrived on time. However, no test documents were.included. They prommissed, if such documents are ever needed, they would be able to provide on a request.
Highly recommended!!. Excellent service, great variety of goods and helpful, knowledgeable staff
I recently purchased a variety of hardware from Ironmongery & More via their website. The experience was excellent. All the items were well packed, delivered promptly via a carrier that provided me with a 1 hour delivery window. There was a stock problem with one small part of my order and I was contacted and offered a more than suitable alternative. The staff whom I spoke with were extremely helpful and knew the hardware business. This company offers a wide variety of items that will delight both the trade and the DIYer. I will definitely be back Highly recommended!!

Reply from Ironmongery & More
Excellent service communication and…
Excellent service communication and prices, what more do you need!!!

Reply from Ironmongery & More
Very good service
Very good service, delivery and product excellent, and great price.

Reply from Ironmongery & More
Very impressed with speedy delivery of…
Very impressed with speedy delivery of some cut keys I got.

Reply from Ironmongery & More
Although the website showed an out of…
Although the website showed an out of date product, it was clear that their supplier had let them down by not informing them of changes. Nevertheless they were on the phone quickly to sort out a solution - and the lock I wanted is on its way from another source FOC. Anyone can make a mistake/or not update info, but its the way the problem was sorted that really impressed me. Tim Ward was the guy I spoke to, and very helpful.

Reply from Ironmongery & More
Goods were at the best price I could…
Goods were at the best price I could find and quickly delivered by dpd (the best couriers in my opinion) . Excellent service

Reply from Ironmongery & More
Easy to deal with
Easy to deal with, excellent service - a first class company.

Reply from Ironmongery & More
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