Very quick delivery - bought a few differing designs & once decided upon type, order the amount needed for 3 bootroom cupboards, which we'd re-painted & wanted to change the existing handles on. The... See more
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Review summary
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Reviews shaping this summary
I ordered internal door handles. They had a good selection and easy ordering process. Delivery was quick and handles seem to be qood quality. I had an issue with attaching the handles. I phoned and... See more
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Emailed company to verify some measurements, very quick reply confirming I was ordering the right mechanism. Only worry was that once ordered I was emailed to say it wouldn’t be available from suppli... See more
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Excellent company with the service to match! Drew’s expertise, advice and patience (I asked a lot of questions!) were second to none. If you are looking for lots of choice, great prices and most impor... See more
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Company details
Written by the company
We are Ironmongery Plus Ltd, a trusted UK supplier of architectural ironmongery, door hardware, and building supplies for trade professionals and homeowners. Our range includes high‑quality door handles, hinges, locks, latches, window fittings, and security hardware, supporting residential, commercial, and industrial projects. We focus on reliable products, competitive pricing, and excellent customer service. Through our website, customers can easily find fire‑rated door hardware, stainless‑steel door furniture, cabinet fittings, screws, fixings, and a wide selection of specialist ironmongery. Every product is chosen for durability, performance, and compliance with modern building standards. Our mission is to provide a smooth, dependable buying experience for builders, joiners, property developers, and DIY customers. Whether you’re working on a large construction project or a small home improvement job, we aim to be your trusted source for quality hardware, expert guidance, and great value. We appreciate every customer who chooses Ironmongery Plus Ltd and work hard to deliver a service you can rely on.
Contact info
Unit 20, Inchwood Park , EH48 2FY, Bathgate, United Kingdom
- 0131 605 0141
- Info@ironmongeryplus.co.uk
- ironmongeryplus.co.uk
4.9
Excellent
465 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
All items were well packaged and came undamaged.
Customer service was top draw, an issue came up and was sorted with ease. Even when I contacted customer service through email with a query, the response was really quick.
Would definitely recommend & a big thank you
January 25, 2025
Reply from Ironmongery Plus Ltd
Hi Andrew, thank you very much for taking the time to leave us a review. It is appreciated! I will make sure the rest of the team see it. We are glad that you had a good buying experience.
Best regards, Ironmongery Plus
Well made handle with prompt delivery
Well made handle with prompt delivery. The package also included the screws required to fix the handle.
Thanks very much
January 29, 2025
Reply from Ironmongery Plus Ltd
Dear Mr Hargreaves,
Thank you for taking the time to leave us a review, it is appreciated. We are glad that you like the quality of our products. All of our handles come with fixing screws. We hope that you might consider us for your next ironmongery needs.
Best regards, Ironmongery Plus
The item I wanted, wasn't available in the quantity I needed. They contacted me immediately to inform me, I selected a substitute. There arrived the next day. I must add the quality the item was ex
The item I wanted, wasn't available in the quantity I needed. They contacted me immediately to inform me, I selected a substitute. There arrived the next day. I must add the quality the item was excellent.
January 28, 2025
Reply from Ironmongery Plus Ltd
Hi Handley, thank you so much for taking the time to leave us a review. We believe that good customer service is just as important as the quality of the ironmongery we supply. We hope that you may consider us for your next ironmongery requirement.
Best regards Ironmongery Plus
Good price for quality item
January 3, 2025
Reply from Ironmongery Plus Ltd
Hi David, many thanks for the review. We look forward to seeing you again soon.
Best regards Ironmongery Plus
Great service …
The service from the Ironmongery Plus team is second to none. They go out of their way to help and you can always talk to a real person on the other end of the phone. We have used them for numerous products during our home refurbishment and every order has been completed quickly and at a good price. They are always happy to give advice with when needed and have been a pleasure to deal with.
January 17, 2025
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Mrs Boyle, thank you so much for taking the time to leave us such a positive review. All the team will be pleased to hear that you find buying from us a positive experience. We look forward to your continued custom.
Best regards Ironmongery Plus
A company worth using!
The overall experience was good and I would use this company again without hesitation. However, two things marred the transaction. The first is minor, but there was no communication about dispatch of the order. This meant that it was a pleasant surprise that the goods arrived promptly, but it would have been useful to have known when to expect delivery. The second complaint is that the delivery was surcharged because I live north of Perth! The Highlands are served by good roads and an efficient local delivery network. There is no justification for surcharging deliveries to this region when goods are sent greater distances to the South of England without surcharge. In general a good experience and I would recommend using this company.
January 4, 2025
Reply from Ironmongery Plus Ltd
Hi Bodach, thank you for taking the time to review us. It is appreciated, and helps us to improve our business.
You should get notification on the day of delivery as to when the goods are expected to arrive from Parcelforce. We will investigate why this did not happen.
Parcelforce also set the delivery charges, which we have no control over. Unfortunately the Highlands attract a higher charge than other parts of the UK.
Although not a perfect 5 we appreciate your recommendation!
Best regards Ironmongery Plus.
Parcel force has not delivered or left…
Parcel force has not delivered or left a note. You guys do not respond to emails or inquiries. Absolutely rubbish service for several hundred pounds of hardware I’ll probably never see.
December 27, 2024
Reply from Ironmongery Plus Ltd
Hi Coralie,
I am very disappointed that you have had a poor buying experience with us
We have your contact details on our system, and will get in touch first thing on Monday to resolve this.
Sincere apologies.
Jim Edgar
Director Ironmongery Plus
I understand that our Director Drew McKenna managed to speak with you on Monday, and it was discussed that our Delivery Partner had tried to deliver on two separate occasions, but unfortunately did not leave a card saying that this had been done. Hopefully you do now have your goods!
This poor delivery performance was unfortunately completely out of our hands. If you agree, I hope that you might reconsider your 1 star rating.
Best regards,
Jim Edgar
Director Ironmongery Plus
Very impressed with this company
Very impressed with this company, I had missed off ordering a set of hinges, and was kindly sent one free of charge. Fantastic customer service, great quality products.
January 8, 2025
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Helen, we are pleased that you had a good buying experience with us. We can't always promise to provide hardware for free, but providing quality customer service is very important to us!
We hope that you may consider us for your next ironmongery requirement.
Best regards Ironmongery Plus.
Great place to buy from I brought the…
Great place to buy from I brought the wrong part they couldn't be more helpful I would recommend them great service
December 1, 2024
Reply from Ironmongery Plus Ltd
Thank you so much for the review.
We appreciate that choosing the correct ironmongery for a job can sometimes be a little confusing!
Our team have decades of experience and are always pleased to help when asked.
We also offer real people at the end of the phone, not bots! Please don't hesitate to call us if you have any ironmongery queries.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Dear Mrs King,
Your comments are really appreciated, and we hope that you may consider us for any of your future ironmongery needs.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Thanks for the review Catherine. We appreciate you taking the time to post it, and the team really value the feedback.
Best regards Ironmongery Plus
Easy to find, order & receive.
Easy to manoeuvre around the website, great prices and fast delivery of a quality product.
November 25, 2024
Reply from Ironmongery Plus Ltd
Hi Shaun,
Thank you so much for the review.
We are pleased that you find our website easy to use. We have over 38,000 products on our site, so making it fast to find what you are looking for is important to us.
Glad that you also like our prices and delivery, and we hope to see you again for your next ironmongery requirement!
Best regards Ironmongery Plus
Superb supplier, fantastic customer service
Superb supplier, always my go-to for quality hardware and ironmongery at excellent prices.
Brilliant, approachable customer service makes repeat ordering a no-brainer when you have any questions.
November 29, 2024
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Andrew, many thanks for taking the time to leave us a review. It is much appreciated.
We believe that providing good customer service is a mainstay of our business.
Good prices don't hurt either!
We look forward to seeing you again.
Best regards Ironmongery Plus
Chrome plated Door/Window Furniture
My order (Marcus Door and sash window furniture) arrived, well packed, within 48 hours and complete. I have checked all the components and they all operate as they should and look well made and the chrome finish on all items is excellent! I would have no hesitation in using Ironmongery Plus again and would be happy to recommend them. Since all the parts, I ordered, were in perfect condition and arrived within the specified time, I cannot comment on their after sales performance but would like to think it's as good as my experience so far. Well done to Ironmongery Plus!
November 23, 2024
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Phil, many thanks for taking the time to leave us a review. It is very much appreciated.
Providing consistently high customer service is one of our key business drivers and we partner with suppliers and delivery services that align with this.
We are pleased that you had a positive buying experience with us, and we look forward to meeting your next ironmongery requirements.
Best regards, Ironmongery Plus
The product that I required was a fire door over head closer unit.
The product that I required was immediately displayed on their website, (after entering their search) with all the associated information I required. Once I decided to purchase the product I requested, very easy to accomplish within their website. Product arrived well before stated date and in good condition. All in all, a very satisfying experience. Would definitely buy a product again from Ironmondery Plus website.
October 31, 2024
Reply from Ironmongery Plus Ltd
Hi Paul, thank you for taking the time to leave us a review. We have over 35,000 products on our website, and we like to think that the design of our navigation and filtering makes it easy to find and order what you are looking for!
Also please remember that if you can't see what you are looking for, or would like some advice please just pick up the phone and call us. We are always pleased to help.
We hope to see you again for your next ironmongery needs.
Best regards Ironmongery Plus.
Reply from Ironmongery Plus Ltd
Hi Ben, glad to hear that you had a good buying experience with us. We hope to see you again soon.
Best regards Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Dave, thank you for taking the time to leave us a review.
We look forward to seeing you again.
Best regards, Ironmongery Plus
Great service
This company, unlike others, called me to inform me that the item I had ordered, was out of stock. The gent I spoke to went through what they had with me and we agreed on a replacement. He was patient and very helpful. This is brilliant service and I highly recommend them.
October 16, 2024
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Robert, thank you so much for the positive review and recommendation.
Providing the best customer service we can is a key business driver for us, and we are pleased that you had a good buying experience with us.
Best regards, Ironmongery Plus
I would recommend this supplier
The products were as ordered and were despatched quickly. There was an issue with delivery, which was entirely down to Parcel Force, but Ironmongery Plus were very helpful in sorting this out.
September 27, 2024
Reply from Ironmongery Plus Ltd
Hi Dave, thank you for taking the time to post a review. Glad we could help out with Parcel Force.
Best regards Ironmongery Plus
Quick delivery quality product
September 27, 2024
Reply from Ironmongery Plus Ltd
Hi Emily, we are pleased that you had a good buying experience with us. We hope to see you again soon.
Best regards Ironmongery Plus
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