Very quick delivery - bought a few differing designs & once decided upon type, order the amount needed for 3 bootroom cupboards, which we'd re-painted & wanted to change the existing handles on. The... See more
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Review summary
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I ordered internal door handles. They had a good selection and easy ordering process. Delivery was quick and handles seem to be qood quality. I had an issue with attaching the handles. I phoned and... See more
Company replied
Emailed company to verify some measurements, very quick reply confirming I was ordering the right mechanism. Only worry was that once ordered I was emailed to say it wouldn’t be available from suppli... See more
Company replied
Excellent company with the service to match! Drew’s expertise, advice and patience (I asked a lot of questions!) were second to none. If you are looking for lots of choice, great prices and most impor... See more
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Company details
Written by the company
We are Ironmongery Plus Ltd, a trusted UK supplier of architectural ironmongery, door hardware, and building supplies for trade professionals and homeowners. Our range includes high‑quality door handles, hinges, locks, latches, window fittings, and security hardware, supporting residential, commercial, and industrial projects. We focus on reliable products, competitive pricing, and excellent customer service. Through our website, customers can easily find fire‑rated door hardware, stainless‑steel door furniture, cabinet fittings, screws, fixings, and a wide selection of specialist ironmongery. Every product is chosen for durability, performance, and compliance with modern building standards. Our mission is to provide a smooth, dependable buying experience for builders, joiners, property developers, and DIY customers. Whether you’re working on a large construction project or a small home improvement job, we aim to be your trusted source for quality hardware, expert guidance, and great value. We appreciate every customer who chooses Ironmongery Plus Ltd and work hard to deliver a service you can rely on.
Contact info
Unit 20, Inchwood Park , EH48 2FY, Bathgate, United Kingdom
- 0131 605 0141
- Info@ironmongeryplus.co.uk
- ironmongeryplus.co.uk
4.9
Excellent
465 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Ironmongery Plus Ltd
Hi Nicola, thank you for your review. It is appreciated. Fast delivery is important to us. We offer next day delivery on orders placed before 3 p.m.
We hope to se you again soon!
Best regards Ironmongery Plus
Wow what service
Wow what service. Ordered in morning arrived next morning.
October 3, 2024
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Hanif, thank you for your review. We offer next day delivery on items ordered before 3:00 p.m. We believe that offering good customer service benefits both ourselves and our customers. We hope that you will will consider us for your next ironmongery purchase.
Best regards Ironmongery Plus
Excellent service and quality product
The product is excellent quality
and arrived on time and was packaged well.
September 29, 2024
Reply from Ironmongery Plus Ltd
Hi Paul, thank you for your review. It is very much appreciated. We hope to see you again soon.
Best regards Ironmongery Plus
Very helpful telephone service and excellent products.cts
Very helpful telephone service - helped with technical advice and rapidly processed a refund for unwanted items. The range and quality of items of door furniture is exceptional. I am delighted with the products purchased - all items were quickly received and arrived well wrapped and in perfect condition.
September 24, 2024
Reply from Ironmongery Plus Ltd
Hi Jane, thank you so much for your review. We are delighted that you had a good buying experience with us. We have excellent relations with most of the major ironmongery suppliers and are always pleased to offer technical support to help ensure that you get exactly the hardware that you require.
Best regards Ironmongery Plus
This company go the extra mile to…
This company go the extra mile to facilitate your requirements, big thanks to Drew for his time and knowledge. outstanding service brilliant!
September 25, 2024
Unprompted review
Reply from Ironmongery Plus Ltd
Hi, Thank you so much for your 5 star review. We are always pleased to pass on our ironmongery knowledge to our customers, to help choose the best hardware for the job.
Hope to see you again soon!
Best regards Ironmongery Plus
Efficient and helpful
My order arrived promptly, and as described. Unfortunately, they were the wrong size. Although this was my mistake, the people at Ironmogery Plus were extremely helpful and gave me a full refund.
September 2, 2024
Reply from Ironmongery Plus Ltd
Hi Kate, sorry that on this occasion, we didn't have the size that you wanted. But pleased that you are happy with our response. Thank you for your review, and we hope to see you again.
Best regards Ironmongery Plus.
Don’t normally leave reviews
Don’t normally leave reviews, but spoke with Drew, who sorted out everything I needed. Excellent quality, delivered on time. Would highly recommend. David - Edinburgh.
September 3, 2024
Unprompted review
Reply from Ironmongery Plus Ltd
Hi David, thank you for your review and recommendation. Will make sure that Drew sees this!
Best regards Ironmongery Plus
Excellent service and good quality…
Excellent service and good quality products. Would definitely recommend.
September 7, 2024
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Wendy, thank you very much for your recommendation - it means a lot to us.
Best regards Ironmongery Plus
A great experience doing business with…
A great experience doing business with them. Very helpful and informative. Goods arrived in quick time, will use them again
September 10, 2024
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Victor, thank you for taking the time to leave us a review - it is much appreciated. We are glad that you had a good shopping experience with us.
See you next time!
Best regards Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Sue, glad you had a good buying experience with us.
Best regards Ironmongery Plus
Best price I could find anywhere and…
Best price I could find anywhere and great communication, items arrived quickly
August 26, 2024
Reply from Ironmongery Plus Ltd
Hi Mr.Bagnall, thanks for the review!
We have very good purchasing agreements with our suppliers and are therefore able to be very competitive on pricing. We are glad you got the best deal
Best regards Ironmongery Plus
Internal door latch replacement
Good range and high quality products at competitive prices.
Double sprung internal door latch range available with technical advice to ensure correct item is purchased.
Good website, easy to navigate and complete transaction.
September 1, 2024
Reply from Ironmongery Plus Ltd
Hi Michael, thank you for taking the time to leave us a review. We are pleased that you had a good buying experience and hope to see you on our website again.
Best regards Ironmongery Plus
Cannot ask for more!
Efficient ordering with fast delivery next day, what more can I say.
August 28, 2024
Reply from Ironmongery Plus Ltd
Hi Jane, thank you for the review. We are pleased that you had a good buying experience.
Best regards Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Marilyn. thank you so much for your review. This is exactly what we aim to provide.
We hope that you will consider us for your next ironmongery needs.
Best regards Ironmongery Plus
Reply from Ironmongery Plus Ltd
Thanks for the review Seamus. We hope to see you again soon.
Best regards Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Robin, thanks for taking the time to review us. I'll pass your comments onto the team.
Best regards Ironmongery Plus
SUPPER SESSION
August 17, 2024
Unprompted review
Reply from Ironmongery Plus Ltd
Thankyou sai
Best regards Ironmongery Plus
Great customer service from the manager, issue resolved immediately
Didn't recieve my initial order as the delivery company left it somewhere without telling us, but the customer service I recieved afterwards from ironmongery plus was very very helpful and I had the order redelivered the next day without fault, thankyou for sorting this for me, will definitely use again
June 30, 2024
Reply from Ironmongery Plus Ltd
Dear Luke,
I am very disappointed to hear of your experience. I will investigate this with our warehouse staff and delivery partners to find out what went wrong here.
I will get back to you as soon as possible.
Jim Edgar Director
Dear Luke,
The Order was fulfilled directly via our supplier, and their courier did not take a photograph of where the goods were left
As per our phone call today we offered a full refund, or to re-send the goods again. You chose to have the goods re-sent.
We are re-sending the goods out to you today , and they should be with you tomorrow.
We are re-ordering with our supplier now, with clear instructions that the goods are only to be handed over directly to someone at your address. We will also monitor this delivery.
In respect of your ignored email, this was a failure in our processes. The staff member in question had not forwarded their emails whilst they were on holiday. I will ensure that our processes are updated to ensure that this cannot happen again.
I sincerely apologise for your inconvenience over this and hope that this goes a little way in restoring your confidence in us. We would really like to keep you as a customer.
Best regards,
Jim Edgar Director.
Very responsive and helpful
Very responsive and helpful - even though in this case they had an issue with a supplier and needed to give us a refund. We really appreciated that the team there (numerous people we interacted with) came back to us quickly and in the end processed our refund quickly, not everyone does that. We will come back in future for other purchases I'm sure. Thank you.
August 8, 2024
Unprompted review
Reply from Ironmongery Plus Ltd
Dear Dave, We apologise for the issue with our supplier, and appreciate that you took the time to leave us a positive review. We genuinely believe that Customer Service is a key driver for our business, and continually strive to improve our processes to offer the best buying experience that we can, under all circumstances.
Best regards,
Ironmongery Plus
Very good service
August 2, 2024
Reply from Ironmongery Plus Ltd
Thank you Susan, for taking the time to review us. We hope that you will consider us again for any future Ironmongery needs you may have.
Best regards,
Ironmongery Plus
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