I'm newer buying anything from iron Panda again I bought 3 small bags with magnet's for water bottle. And all 3 magnet's had fallen out of position. So it now I can't use them for it's purpose. Onl... See more
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Purchases products a month ago and still haven't recieved. The tracking still says "label created, usps awaiting package"... after reading other reviews im not expecting a response from customer servi... See more
Ordered my sons Christmas present back in November. Over a month later and still no merchandise. I have emailed the company back and forth regarding not receiving items. As of today I was told they... See more
I ordered 3 shorts. I paid extra for fastest delivery option to the UK. It took approximately 2 weeks to come. The tracking was very dodgy and hardly updated which didn’t fill me with joy. Considering... See more
EXTREMELY POOR QUALITY
EXTREMELY POOR QUALITY! These can never be worn as gym attire. Terrible. Just terrible.
Nice shirt
Oops. Literally the morning after I posted this review the shirt arrived. It seems to be of a quality material, although time will tell that and its as advertised. Giving only 4, would make it 3.5, stars because of poor communication and because of the number of follow up sales emails. My original 1 star review is as follows. Nothing to say but they are a scam. Bought a t-shirt, no updates on the shirt but they are happy to try and get more money out of me with regular daily emails to see if they can sucker any more money out of me
I ordered 3 shorts
I ordered 3 shorts. I paid extra for fastest delivery option to the UK. It took approximately 2 weeks to come. The tracking was very dodgy and hardly updated which didn’t fill me with joy. Considering the delivery time was taking too long I requested compensation for this which they happily sent back some money for this. Quality of shorts seem ok.
I should’ve done more research first
I should’ve done more research first. Shady tracking website. Said it was delivered and I received nothing. Emailed their support email address and that bounced back as an invalid email. I hope the next person doesn’t get suckered.
Ordered June 21 expedited shipping
Ordered June 21 expedited shipping. Still no tracking number or anything. This is ridiculous what was the point of expedited shipping if I have yet received my order. Customer service takes forever to response and pleads to wait patiently. If you don’t have the products in stock take them off the website. You try to support these companies and they scam you. We asked for a refund and they offered to give 5% back. Are you kidding me 5% is nothing. SMH !!! Disappointed!
This company made it to the top five worst experiences I've ever had
This experience made it to the top five worst experiences I have ever had with a company. I had a simple request, I just wanted to return my order. The clothes didn't fit. Over the course of weeks, I sent them 7 emails asking for help, a return address, SOMETHING and finally I started hearing from their customer service team. They would not accept a return, would not give me an address to send my order back, simply tried to give me a small discount and hoped I went away. Well, in the end I was successful in getting a full refund back but it took persistence. Definitely felt like banging my head against a wall pretty much every time I had to respond to them. I didn't want a different size, I didn't want a 10% discount, I simply wanted to return my order and receive my full refund. I asked to return my order, not kidding, over 20 times. I will obviously never shop with this company again.
Received and loved my stuff
Received and loved my stuff. Shipping took a bit, but that’s to be expected from out of country. Customer service was good as well.
Very Poor customer support
Very Poor customer support, no response multiple emails sent. The tracking number provided does not work
Placed my order 10 days ago june 3
Placed my order 10 days ago june 3. Said I'd receive shipping info in 3-5 days. Nothing. Emailed them, they said it was delayed i'd info in 3 more days. Nothing. Tried emailing the original email address support@ironpandafit . com and now it's coming up as invalid and no longer exists. I literally got my order confirmation from that email and they responded from that email address when i first asked about this. Literally looking like a scam website now. Super unfortunate I didn't vet this company before buying with them, probably just gona call my bank and report it as fraud to get refunded at this point. F these guys
If I could give zero stars I would
If I could give zero stars I would. Received the shirts I ordered and they are a weird heavy material cut in a way that is very unflattering and different than the photos on the web site. Sent several emails to them about returning them and getting a refund and after telling me to send photos of myself in the shirts (I did not) they offered me a 10% refund. Are you serious?! It is a company in China with cheap products and no return policy. Do not waste your money or time on this.
They spam me
They spam me. I’ve messaged them multiple times and unsubscribed 20 times. I move the messages to my junk folder and label as spam and they still show up every day. It’s harassment and I’m over it. Avoid these people.
Not worth the hassle
1. This place ships from China and takes 3 weeks to get your item.
2. If you have an issue with your item, you would most likely have to ship your item back which is not cheap.
3. I had originally ordered a small t-shirt (as the shirt was described as a loose fit weightlifting shirt with an model of an 185 weightlifter wearing a large). My typical size is a medium. When this shirt arrived, it was so small I could barely get it over my shoulders. I had kindly asked to exchange or for a large since their sizing is extremely off. After several email exchanges, I waited another month and received an EXTRA LARGE. The whole process was a nightmare with wait times that weren't worth the hassle.
They took forever to ship
They took forever to ship, didn't tell me it was coming from China or I wouldn't have ordered it and now they will not stop emailing me. Avoid them!
Lesson learned
Well, live and learn, as they say. I always read reviews before I make a purchase and this time I threw caution to the wind and just placed an Iron Panda order. I believe I am about to learn an $89 lesson.
I placed my order almost a week ago, received confirmation...and nothing else. Today, I emailed them and asked that the order be cancelled and refunded as it hasn't even shipped, only to get a return email saying "Glad to receive your letter. Customer service is currently offline. You can express your ideas and needs specifically. Manual customer service will reply to your email and solve the problem immediately after it goes online." What? I did express my needs: I need the order cancelled and refunded.
Fingers crossed I get the refund and cancellation.
Excellent shirt and they even mailed me…
Excellent shirt and they even mailed me to remind that the shirt is already here.
Inferior quality over priced product
Received products takes approx 3 weeks - thats not the issue!
Supremely, low, poor quality products! - retail value of t-shirt should not be more than 5$ and shorts $8 - Horrendous product - looks good in the pictures and ads but definitely NOT recommended - you can spend your money elsewhere
Zero Stars If I Could
Zero star if I could it's been 6 weeks and they have been telling me my order is on the way. Sent me a tracking number after a month and many emails about the delay. The tracking number has been saying" waiting for package arrival in NY" for 2 weeks now. They lie. They don't send your stuff. I still haven't received the 10% discount for the delay and they won't cancel my order because it has shipped already? 6 weeks.
HUGE Dissappointment!
HUGE Dissappointment!
While the products looked really good on the website and of course Im bombarded (daily) with their marketing - I thought I would order a shirt. It took a really long time to receive the item. Finally I received the package. I was disappointed in the fit and cut. It was way too tight for a medium and the length was way too long. (Made in China?). So I reached out to customer service. I would have to pay for shipping all the way back to China. Instead of the full refund, they offered me a 10% refund! Wow.. a whole $2.90! I am really disappointed in the product and especially their so called customer service. You can't even reach a real person. It's all done by email and they won't tell you the return address to send the product back. I am disputing this on my credit card and will never purchase their products again.
WORST SIZING
5 weeks of shipping, no where near the size I ordered. Super narrow and long (would fit nobody I know) “wash look” is just a bad print job. Don’t do it!
Money down the drain
T shirt took over a month to get to me, size ran very small, and shirt style in NO WAY looked like what was depicted on the IG ad, from fit, sleeve length, and wash. This was absolutely money wasted.
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