Ironpandas Reviews 66

I wish I had read the reviews before making a purchace.. everything comes from China, crop tops came 2 inch shorter than in the sizing table and berelly cover my chest. Decided to make a return for a refund and the fun began.. Just playing ignorance, offering resending items again for free, asking for photos of items, doing everything execpt giving be the address to make a return. As they do not disclose this information on the site, you actually have to ask support person to give it to you. 6 emails in, still havent got this information, they just offer a discount or resend the items, horrible experience, save yourself a headache and just dont order from them.

Ordered over 14 days ago, just became e Mail where they tell me its a hot item and they will send it the next days as priority. I dont think that this is the case, its a trick to make themself and the product hot. But no thanks. Do not order. Buy something else from somewhere else.

I wanted to pay with paypall from Europe. But it's mission impossible.
Spend an hour of my life. Sad....

Absolutely awful. Ordered my shirts 14 days ago and they still haven’t even left New York. The tracking doesn’t work and no one in costumer service will tell you anything.

Still no package.

First off I was tricked into ordering twice because I received an email that my order was not completed.
Only when I checked my credit card statement did I see the double charge.
I contacted customer service through the chat on their website. After waiting a few hours I closed this as it said I will be contacted if I close the chat.
I emailed their support a day later because I didn't get anything from my chat request. I just got more emails telling me my order is not completed.
Finally I get 10 emails from their customer service all asking the same question. I answered all of them.

The products I ordered are of poor quality and do not resemble the products advertised. After one wash with the recommended settings on the washing label, the seam on my seater already came apart leaving a big hole.

I did not receive any order update or tracking details. The product just showed up. The tracking link on their website doesn't work.

Will definitely not order from them again. I raised a complaint with American Express Platinum customer service to get compensation through my insurance.

scam, order from 15.12.2023... still not in my hands (29.1.2024)... Never again

Late shipment, Poor quality, Worst customer service

Got my shirts later than my expected time, which I have paid more to choose expedited shipping. What a great disappointment when I unpack the package, the colour of the shirt sucks. the website does say the shirt is “washed”, but the product I received looked like it’s been washed for too many times, like an old t-shirt my granddad had been wearing for 10+ years.

I thought it’s a US seller and the goods might be made in US, but no! It’s made in China!

The print on one of the t-shirts wasn’t printed properly, not in the middle and it’s tilted on one side. It makes the tee like something you can grab from a dollar shop, but it costs USD24 after discounted.

Worst of all, the customer service representative called Randy is so arrogant and takes no responsibility.

Here’s what he replied me:
//
Glad to hear from you and sorry for the inconvenience.

The picture you provided has been checked. that's exactly how the item is, even we resend, you will get the same one

As for the item you received, could you please kindly just keep the item and we could refund 10% to you as compensation.

Will it be ok for you please?

All the best,
Randy
//

Exactly how the item is?
Keep the item and refund 10%?
All the best?

What a shame!

Luckily, I made the purchase by using PayPal, or I don’t think I can get it refunded.

To all potential buyers, if you want to buy any shirts from this website, close the browser and forget it immediately, or else all you will get is just the great disappointment!

Was so excited to get my shirts. But man it was a disappointment. I can’t believe the low
Quality of the shirts. $75 for two shirts. This is a scam

Scam likely. Messaged multiple times over support about not getting item I paid express shipping for. 3 months later still til this day says item has not been shipped. Replied the first time, stopped replying after.

I ordered a “Wolverine” logo t-shirt.
It took me more than 1,5 months to be shipped in Greece … but that’s ok.
The fact that is not ok is that the logo says: “WOLIVFRINE”…it’s so bad that’s actually funny.
Thanks for new toilet cleaning cloth!

I bought three shirts as a gift for a friends birthday They took over a month to get. So they were belated gifts. unfortunately they did not fit and i sent a email to return them. i’m now getting the run around about sending back. they want me to keep them and give me a 10% refund. why would i keep shirts that don’t fit. Stay away from this company

For the love of all things holy, buy from somewhere else.

I saw an ad for a shirt they make and had to have it. Went to order and the price was higher than average but not ridiculous. Then it made it even worse with $8 for shipping costing almost $40 for one shirt. Should have stopped there. But went through with ordering anyway. It took weeks….WEEKS…for a single shirt to arrive. When it did, the print on it was off, letters either misshapen or already coming off. I checked and almost the exact same shirt is on Amazon for $20 and free shipping.

Do yourself a favor, if you see a design you see from them you like, look for the same one somewhere else. You’ll likely find it and be way more happy ordering from a company that isn’t ironpanda.

Placed an order over a month ago. Still haven't shipped it.

Do not buy here, they literally take a month to deliver things!

Terrible company, it's a scam. Looks like they're drop shippers from China. Products look great on site, but I never received them. I ordered more than 1 month ago. Tracking show products made and sent from China.

I contacted customer service and they refuse to refund me. Plus, they're sending me multiple marketing emails despite my request to be removed from the list, which constitute a violation of my rights. They haven't done anything about it either.

Save your money and do not order from this company.

It has been two months since I’ve ordered with multiple emails of them just telling me they are placing it on priority. They just took my money and never gave me what I ordered. Horrible company

I paid for a shirt with a cute design, but apparently it was sized for Hobbits. It also took more than three weeks to arrive. I can't get the company to issue a return. They seem to want me to measure the shirt or something- their English is poor. Definitely do not order from this company.

Bought a shirt that was supposed to be washed and 95% cotton and 5% spandex. It is 100% cotton. Doesn’t look like the picture and isn’t fitted as described. Paid for shipping, which was through the postal service. Shop elsewhere. Not worth the money and aggravation

It’s been two weeks since I placed my order and not only has it not arrived, the tracking info hasn’t updated at all. Reached out to the company twice and was told that the postal service doesn’t update the tracking info for a few days. It’s been way more than a few days and I’m not confident my package has departed or that I will even receive it. The company doesn’t communicate very well at all. We will see if it shows up and is like the description.

Utter rubbish poor quality stickers. Cheap is an understatement. Avoid at all costs when asked to return they said only use UPS and china. Then made a joke saying it would cost me more to send back.