Josh was friendly and very helpful. He established the issue, explained what need to be done and did it efficiently. He cleaned up afterwards too. He arrived when expected and notified me that he was... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The guys were great very understaning when my card decided to malfunction at the end of the job. Both the guys were very well mannered polite, they were very clear with the process and the cost.... See more
Company replied
Wade from Irwin’s was great today, provided an excellent service. Unfortunately it took longer than we originally thought it would (job was bigger than first thought) but he was a gem and got all the... See more
Company replied
We had a gas leak in our house, so we called this company because of its great reviews. They provided us with a professional plumber within a couple hours of calling and he diagnosed the problem fast.... See more
Company replied
4.7
Excellent
215 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Great service and friendly tradesmen
Great service and friendly tradesmen
June 29, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the great review, Stacey!
We’re delighted to hear you received great service and found our tradesmen friendly and professional. Providing a positive experience for our customers is always our goal.
Thank you for choosing Irwins Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us!
Reply from Irwinsplumbing
Thanks for your lovely review, Denise!
We’re delighted to hear you were very happy with the service you received. Knowing our customers are satisfied with the work we do means a lot to our team.
Thank you for choosing Irwins Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us!
Very friendly
Very friendly, efficient, reasonably priced, highly knowledgable able to answer all my questions.
July 1, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the fantastic review, Jodie!
We’re delighted to hear you found our team friendly, efficient, and knowledgeable. It’s great to know all of your questions were answered and that you felt you received excellent value for the service provided.
Thank you for choosing Irwins Plumbing and for your kind recommendation. We truly appreciate your support and look forward to helping you again whenever you need us!
Reply from Irwinsplumbing
Thanks for the great review, Pen Reid!
We’re so pleased to hear everything was fixed and that you were happy with the job. It’s always our goal to provide prompt, reliable service and leave our customers satisfied.
Thank you for choosing Irwins Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us!
Great service and was Very timely and…
Great service and was Very timely and honest. Highly recommend
June 30, 2026
Unprompted review
Reply from Irwinsplumbing
Thank you for your fantastic 5-star review, Brad. We're delighted to hear you were happy with the service and appreciated our team's timely and honest approach. Providing reliable workmanship with clear communication is something we take great pride in, so your recommendation means a lot to us. Thank you for choosing Irwin's Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us.
Professional ,good communication
Professional ,good communication
Job fixed .
Straight forward
Experienced plumbing service .
Quick and easy
June 30, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the fantastic review, Santosh!
We’re delighted to hear you found our team professional, experienced, and easy to deal with. It’s great to know the communication was clear, the job was fixed promptly, and the whole process was quick and straightforward.
Thank you for choosing Irwins Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us!
Good service
Good service, turned up on time, professional and friendly
June 30, 2026
Unprompted review
Great work and very helpful.
June 30, 2026
Unprompted review
Reply from Irwinsplumbing
Thank you for your 5-star review, Taakin. We're so pleased to hear you were happy with the work and found our team helpful throughout the process. Providing quality workmanship with friendly, reliable service is what we strive for every day. Thank you for choosing Irwin's Plumbing and for taking the time to share your feedback. We truly appreciate your support and look forward to helping you again whenever you need us.
good service
June 29, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for your review, Kevin!
We’re so pleased to hear you were happy with the service you received. Your feedback means a lot to our team.
Thank you for choosing Irwins Plumbing. We truly appreciate your support and look forward to helping you again in the future!
Excellence service
Excellence service, great response time. Walked me through the details and was impressed with the quality and the service
June 29, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the wonderful review, Vicki!
We’re delighted to hear you were impressed with our response time, the quality of the work, and the service you received. Taking the time to walk our customers through the details and ensure they feel informed is something we take great pride in.
Thank you for choosing Irwins Plumbing. We truly appreciate your kind words and your support, and we look forward to helping you again whenever you need us!
Prompt service and job well done
Great service by the plumber and got the job done quickly. Thankyou
June 27, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for your review, Jane!
We’re pleased to hear you were happy with the service and that our plumber was able to get the job done quickly. Providing prompt, reliable service is something we always strive for.
Thank you for choosing Irwins Plumbing. We appreciate your support and hope to have the opportunity to earn that fifth star next time!
Great Service
Tyler was on the Job and found the fault quickly and was able to sort out a leaking pipe for our hot water system.
Appreciate the quick response
June 26, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the fantastic review, Matt!
We’re delighted to hear Tyler was able to quickly identify the fault and repair the leaking pipe on your hot water system. We know how important it is to get hot water issues resolved promptly, so it’s great to know you appreciated our quick response.
We’ll be sure to pass your kind words on to Tyler. Thank you for choosing Irwins Plumbing – we truly appreciate your support!
Flexi Pipe Replacement.
Flexi Pipe Replacement.
Ben was polite & explained my option’s clearly in layman’s terms.
Work was completed appropriately.
June 26, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the lovely review, Maureen!
We’re delighted to hear Ben provided polite, professional service and took the time to explain your options in clear, easy-to-understand terms. It’s great to know you felt informed throughout the process and that your flexi pipe replacement was completed to your satisfaction.
We’ll be sure to pass your kind words on to Ben. Thank you for choosing Irwins Plumbing – we truly appreciate your support!
Gas work
Very good in all respects, turned up on time , went thru all steps of restoring service , I was expecting nothing was going for the next few days but completed within a good amount of time . Highly recommended
June 26, 2026
Unprompted review
Reply from Irwinsplumbing
Thanks for the fantastic review, Leigh!
We’re delighted to hear you were happy with every aspect of the service. It’s great to know our technician arrived on time, kept you informed throughout the restoration process, and was able to complete the work much sooner than you expected.
Thank you for your recommendation and for choosing Irwins Plumbing. We truly appreciate your support and are so pleased we could get everything sorted for you!
I was very happy with the professional…
I was very happy with the professional service provided by Taylan and crew who installed my new water service. I would highly recommend their services.
June 24, 2026
Unprompted review
Reply from Irwinsplumbing
Thank you for your wonderful 5-star review, Jane. We're delighted to hear that Taylan and the team provided such professional service while installing your new water service. It’s great to know everything went smoothly and that you were so happy with the result that you’d highly recommend us. We’ll be sure to pass your kind words on to Taylan and the crew. Thank you for choosing Irwin’s Plumbing – we truly appreciate your support.
My experience was fantastic and…
My experience was fantastic and everything was done meticulously without any hassles. Tyler was very helpful with his work.
June 25, 2026
Unprompted review
Reply from Irwinsplumbing
Thank you for your fantastic 5-star review, Biswaranjan. We're delighted to hear that your experience was smooth and hassle-free, and that everything was completed meticulously to a high standard. It's also great to know Tyler was helpful throughout the job – we'll be sure to pass your kind words on to him. Thank you for choosing Irwin's Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us.
Reply from Irwinsplumbing
Thank you for your 5-star review, Dane. We're really pleased to hear you found our communication clear and the service speedy and easy to deal with. Providing a smooth and straightforward experience is exactly what we aim for, so it's great to know that came through. We appreciate you choosing Irwin’s Plumbing and taking the time to share your feedback. If you need us again in the future, we’re always here to help.
Ethically obliged to give a negative review to help people
Feel ethically obliged to give a review to try a ward people off. Now wishing I read the 1 star reviews earlier - so incredibly similar to my experience. The plumber who came out to investigate our hot water system playing up could not provide any answers, and insisted the only option was to replace the whole system. When I asked him to explain the basis for this view, he couldn't. He came back with a quote that was 4x two quotes I have now subsequently received which was eye-watering and impossible for me to pay. I refused the quote and was handed a phone with his supervisor who asked me to provide my "budget" so they could do the "best they could do". I was thrown because I don't know how much a service should cost - that's their job. They lowered the quote by 1K which still seemed exorbitant and the whole thing felt predatory and aggressive - when I said I wanted to think about it they insisted that the quote was only available for 1 day. The environment of duress was strange and concerning. I would highly recommend people stay away from this business.
June 25, 2026
Unprompted review
Reply from Irwinsplumbing
Hi Briana,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you were left unhappy, as that’s not the experience we want for any customer.
We’ve been trying to reach you because we’d really like the opportunity to understand exactly what happened and review the details with you. Hot water system issues can have multiple causes, and our goal is always to provide clear explanations and options so customers feel confident in their decisions.
We’d appreciate the chance to go through this with you directly, clarify any misunderstandings, and see what we can do to make things right. When you’re able, please get in touch with us — we truly want to resolve this with you.
Thanks,
Irwin's Plumbing
Job well done
Job well done, provided plenty of options and had gear ready to go during the call out! Would recommend
June 25, 2026
Unprompted review
Reply from Irwinsplumbing
Thank you for your fantastic 5-star review, Aaron. We're so pleased to hear you were happy with the job and appreciated being given a range of options before the work was carried out. It's also great to know our technician came prepared with everything needed to get the job done during the call-out. Thank you for your recommendation and for choosing Irwin's Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us.
Reply from Irwinsplumbing
Thank you for your wonderful 5-star review, Julie. We're so pleased to hear that we could provide you with same-day service and that you were happy with the exceptional work completed. Delivering prompt, high-quality service is what we strive for, so your feedback means a lot to our team. Thank you for choosing Irwin's Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us.
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