Isabelle Mode Reviews 418

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I had a horrible experience where I ordered 2 light fixtures and they sent the wrong sizes. Instead of offering to allow me to return them free of charge they said they were international and would no... See more

Rated 3 out of 5 stars

I tried their polo and its fairly comfortable. It is breathable and pairs okay with different outfits, though nothin about it stands out too much

Company replied

Rated 5 out of 5 stars

I really enjoy the new jacket that I bought from them! It arrived in nice packaging and when I emailed the customer support they were quick with the answers. I for sure am gonna buy here again!

Rated 1 out of 5 stars

The goods you receive are nothing like the products they advertise. Ordered 2 Jackets, absolutely nothing like the photos on the site. Cheap shabby fabric - with unstitched and frayed seams - really... See more


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2.1

Poor

TrustScore 2 out of 5

418 reviews

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Replied to 14% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

A scam

A scam. They sent poor quality products then offer only a China (ie expensive) return address. I didn't even receive one of the items. Really awful experience - don't go near.

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order from this company

I placed an order from this company, and am told that my address is incorrect. I have assured them that my address is correct and have given them added instructions to help them find me. I live on a main road (A6121) and have also given them the Google Ref No, but they only reply for the correct address.
My patience exhausted, I have asked for a refund, but I still get the same message requesting my correct address. I certainly do not recommend this company

October 13, 2025
Unprompted review
Rated 1 out of 5 stars

They are a complete con

They are a complete con. The shoes I ordered for my husband are basically counterfeits. Poor quality. It's not possible to wear them. They don't match the description or photo on the site. The customer service is terrible they will only give refund voucher , not for the full amount to spend on their site. I don't want anything else from them. I wanted a refund as they did not provide what ordered and paid for. The address they give is a Dutch one, so it's impossible to report them to french trading standards. Don't use them.

September 16, 2025
Unprompted review
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