Isabel Manns Reviews 139

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Isabel is above amazing... and her prints and garments reflect her commitment to beautiful. The silks are saturated with color and patterns to delight. Her different structures will suit everybod... See more

Company replied

Rated 5 out of 5 stars

Isabel Mann's reversible garments are just fabulous -- to handle, to see. The designs are flattering, appear elegantly simple, but yet are quite ingenious in the detailing. And nothing is wasted -- n... See more

Company replied

Rated 5 out of 5 stars

Buying your product felt like sharing a little part of your ethos, your artistry, and your legacy. I loved receiving the little note and unraveling the pink paper to reveal the band. I wore it to a ba... See more

Company replied

Rated 5 out of 5 stars

I recently ordered the Penelope trousers for my wedding at 5'5'' they were too long, but beautiful. Isabel was incredibly supportive in deciding how long the trousers should fall as well as giving gr... See more

Company replied

Company details

  1. Clothing Store
  2. Fashion Designer

Written by the company

Sustainable, women's clothing brand, Isabel Manns featuring a unique collection of REVERSIBLE clothing across trousers, tops, skirts, trousers and shirts. In exclusive, hand drawn prints in bold, vibrant colours creates a seasonless collection of luxury silks and satin clothing.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

139 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful and sustainable headwear

Very quick dispatch and delivery times. I bought one of the beautiful headbands for a wedding I'm going to later this year. It was only after I'd bought it that I realised the headbands (and pocket squares, I believe) are made using the offcuts from the dresses. I'm big in sustainability and low/no waste so this is a big plus factor for me. Great work, Isabel!

January 12, 2024
Unprompted review
Isabel Manns logo

Reply from Isabel Manns

Thank you for your lovely review! It is great to hear that you are a big fan of sustainable brands!

Rated 5 out of 5 stars

Good service

Fast and easy delivery no issues.
Good quality product my wife was satisfied.

December 28, 2023
Isabel Manns logo

Reply from Isabel Manns

Thank you!

Rated 5 out of 5 stars

Beautiful and Comfortable Headbands

The headbands by Isabel Manns are absolutely beautiful! I look forward to ordering more as presents for my sister and mother. I purchased the silk black padded headband and the slim pink. I highly recommend these headbands as they are both comfortable, attractive and made with high-quality silk. Lovely!

November 20, 2023
Isabel Manns logo

Reply from Isabel Manns

Thank you so much for your lovely review. We are glad to hear that you like our headbands!

Rated 2 out of 5 stars

They didn’t get back to me when I asked…

They didn’t get back to me when I asked where my order was. Paid £8 for next day delivery and didn’t arrive next day. That is expensive for a small item (headband)

October 10, 2023
Isabel Manns logo

Reply from Isabel Manns

Hi Kate,

We are so sorry about your experience. We have checked all of our emails and spam and we can't seem to find any email from you as would have certainly responded.

Please email Info@isabelmanns.com and we can assist you further.

Rated 5 out of 5 stars

Sustainability made sexy

Isabel Mann's reversible garments are just fabulous -- to handle, to see. The designs are flattering, appear elegantly simple, but yet are quite ingenious in the detailing. And nothing is wasted -- not one scrap of cloth. All made in the UK. This is proper sustainability and it's sexy and beautiful.

October 26, 2023
Unprompted review
Isabel Manns logo

Reply from Isabel Manns

Thank you so much for your lovely review. We are proud to support British manufacturing and creating timeless sustainable clothing and are glad to hear that you also like our products!

Rated 5 out of 5 stars

Wonderful products

Wonderful products, excellent service ,would highly recommend

October 9, 2023
Isabel Manns logo

Reply from Isabel Manns

Thank you for your review!

Rated 5 out of 5 stars

A really good company who make…

A really good company who make beautiful items of clothing and accessories
I have purchased some lovely items from them in the recent past and have been very pleased with them. Speedy delivery and well packaged..

September 25, 2023
Isabel Manns logo

Reply from Isabel Manns

Thank you for your kind review! It makes us happy to hear that you like our items and service!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, the hairband is lovely - just what I was looking for and received very quickly.

August 22, 2023
Isabel Manns logo

Reply from Isabel Manns

Thank you for your review!

Rated 5 out of 5 stars

Excellent Service

I recently visited Isabel Manns and was very impressed by their professional and caring approach. I will definitely visit again, a real find!

August 9, 2023
Unprompted review
Isabel Manns logo

Reply from Isabel Manns

Thank you for your review!

Rated 1 out of 5 stars

want to return the item and nobody…

want to return the item and nobody responds to emails

July 21, 2023
Isabel Manns logo

Reply from Isabel Manns

Dear Anna,

We are terribly sorry about your experience. We have checked all of our emails and we can't seem to find any email from you as would have certainly responded.

You are welcome to send the headband to our shop and as soon as we receive it we will issue you a refund.

Rated 1 out of 5 stars

Terrible customer support service

Terrible customer support service, paid 30 pound for the headband that could be bought for 5 pound anywhere else. Don't bother.

July 3, 2023
Isabel Manns logo

Reply from Isabel Manns


Dear Valued Customer,

We sincerely apologise for any frustration you may have experienced with your recent shipment. Despite our best efforts to support you, we encountered challenges as Royal Mail had made multiple attempts to deliver your package.

Our price reflects the high-quality materials and craftsmanship. Additionally, each headband is handmade in London, which entails a higher cost than machine-made alternatives.

While it may be possible to find cheaper, machine-made items overseas, we believe in supporting local craftsmanship and sustainable practices that reduce our impact on the environment.

We value your feedback and thank you for helping us improve our service.

Rated 5 out of 5 stars

Silk headband

I ordered a silk headband for a wedding. It came quickly and was just what I wanted. The colour was perfect and it is extremely well made. I shall order from this company again.

June 20, 2023
Isabel Manns logo

Reply from Isabel Manns

Dear Valued Customer,

Thank you very much for your review. We are glad to hear that you are happy with your headband!

Rated 5 out of 5 stars

Beautiful headbands

A lovely website to browse with a glorious choice of headbands from which to choose.
Easy to order, the items were perfectly wrapped and delivery was prompt.

June 18, 2023
Isabel Manns logo

Reply from Isabel Manns

Dear Valued Customer,

Thank you very much for your review. It is great to hear that you like our website and are happy with our service!

Rated 5 out of 5 stars

Really personal experience

Really personal experience, loved the handwritten note from Isabel. Speedy delivery and a beautiful, sustainable, handmade product. Thank you :)

May 30, 2023
Isabel Manns logo

Reply from Isabel Manns

Dear Valued Customer,

Thank you so much for your lovely review. It is great to hear that you are happy with your headband and our delivery!

Rated 5 out of 5 stars

Extremely helpful

Being able to speak to Isabelle was very helpful in deciding which hairband to buy. Excellent service.

May 29, 2023
Isabel Manns logo

Reply from Isabel Manns

Thank you for your review! We are always happy to help.

Rated 5 out of 5 stars

Beautiful elegant headbands I ordered…

Beautiful elegant headbands I ordered two styles which ere so perfect in different ways I couldn’t decide so I kept them both.

May 21, 2023
Isabel Manns logo

Reply from Isabel Manns

We are so glad to hear that you like our headbands! Thank you for your review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look